Hi there, I'm new to this site, and looking for some help. I recently got a Samsung 5.1 suround system and tried to put optical cable from my Samsung to my service providers box. They wouldn't stay in, and after doing some reading, I learned that they have a plastic cover on them. I pulled the optic cable out to find no plastic covers, so I think they are stuck in both units. How can I get them out without damaging either unit? Thanks in advance.
Sometimes they come with covers, sometimes not.... but I doubt you could put one into the receptacle with it on (I know the first time I had one I tried and at least on that unit no go). I'd look inside with a good flashlight first but if you did manage it then perhaps something from a hook and pick set would work (that's what I'd go grab out of my toolbox at least).
.... so I think they are stuck in both units......
I think it would be highly improbable to have this happen twice on two separate jacks.
The tolerances used by cable manufacturers do vary, so maybe you just have a 'sloppy' cable? Optical cables are pretty forgiving in their alignment, so you could consider using something like a small piece of tape or putty to hold each end in place. If you have an alternative cable, I'd definitely try a quick swap to see if you get a better fit.
Never mind, caps were still on the ends of the cables. I thought they were part of the ends. It took a bit of effort to get them off. I'm not sure how they are supposed to work, but there is a huge delay before they connect to the receiver and send sound.