I have nothing but great things to say about Roman as well. Long time reader, first time poster (what can i say, i had nothing valuable to input before)...
After reading the countless words of praise here and at resellerratings, I made the move to get in touch with Roman. I swear he doesn't sleep. I got immediate email answers past midnight and early in the morning! I must have sent over 15 emails back and forth during a week, most of which were very long with very detailed questions for my peace of mind (which means some were inevitably dumb questions also, lol). He answered every single one in depth, not just curt one word answers or skipping a few questions here and there. And this is from someone who (at least in theory) doesn't even know if he's wasting his time and I'm gonna buy at all, or buy from him. Absolutely amazing.
I buy everything on the internet, have for over a decade. In thousands of purchases, never in my life have I seen dedicated service and answers and willingness to help like this. And then he has the best prices to boot! If only the rest of the world could figure out that selling 1000 of something at a lower profit margin but getting all that business (and subsequent repeat business) from great reputation and work would yield more profit than selling 100 of something at a higher price/profit margin with no repeat business due to less customer service and/or less great prices.
Too bad the rest of the world doesn't take a cue on how selling should be done. Until then, there's Roman! If you need anything related to Home Theater, there's no subtle way to put it. You would be a class idiot not to at least talk to Roman first.
I can't wait til my 45002s arrive! alas, since I didn't buy until yesterday, i must wait approx 4-6 weeks. but they are coming! giddyup.