I found this thread after
I submitted my order so I figured I'd come back and report my experience. I saw that they had a labor day banner ad, so I figured they were at least keeping the site up-to-date and I knew I could always dispute the charge on my credit card if things didn't come through.
Anyhow, quick update... ordered 9/4/2011 and received a typical email confirmation. I hadn't heard anything else for 2 weeks (aside from seeing my card charged) so I called them and they said the seats were shipping that day and the next contact I would receive would be from the shipping company to schedule delivery. That part was true, but I it took 7-9 days before I heard from the shipping company.
The driver called me when he was close to the house. I asked him if he'd put them in the garage because just my fiancee was home and he said he usually tries to do that. Fiancee reported that he got them in the garage and sure enough they were on pallets when I got home.
I ordered the SeatCraft "High Roller" models but at a clearance price. Not sure why they were on clearance because they were also listed at full price. Anyhow, the packaging was heavy duty cardboard boxes with the corners reinforced with those non-corrogated corner pieces and fully wrapped with layers of shrink wrap. The seats themselves were in two pieces: seat back and base. Just put the seatback on the tracks and press down till it clicks. All of the seats were the correct model and color. I ordered a 3 and 2 config because a straight 5 was not available on the "clearance page".
In terms of quality...well, they are made in china. I'd say for the clearance price ($2000 shipped for 5 high roller seats) I got exactly what I paid for. Reasonably nice leather seats. My fiancee thinks they are pretty nice and so does a buddy who helped me move them. I am rather picky and cynical, so I think they are probably good quality and definitely sturdy but not necessarily exceptional. The seats are a tad stiff for me but I did notice my center seat was improving after I watched a couple of movies tonight. I would say at the full price (I think $3000+), I would opt for something american made.
Here are some crappy pictures I took tonight with my phone. Wish I had a better camera for you. The room is our bonus room over the garage with my 73" mitsu DLP and my budget energy speaker setup (pioneer vsx-719, bic america 12" sub, ps3, macbook pro 13" for mkv playback).
Feel free to ask me any questions. Overall, if you have a tight budget this place is worth a shot...just use your credit card, I got what I paid for just with poorer than usual communication (I expected it from reading this thread though). If you have good money to spend, I would probably buy american and through a better known vendor.