One, perhaps two things that really set the chairs I sampled apart is the fact the leg portion rose completely separately from the rear of the chair. In fact, it was a separate button I believe. One could place the leg cushion in any position without the backrest moving. That was an eye opener.
Also, whether the trays on Roman's chairs are aluminum or not, they cannot be swung toward you if you have a drink in the cupholder. Not sure how that can be made better other than the cup holder being placed back a bit further or the tray table being slightly taller or mounted out on an angle. I'm not an engineer, far from it, so I don't know what the answer is to that.
Having two motors in the chair would make it much more expensive. I bet the chairs you tried in the AV store were at least twice as more expensive as what you purchased from me. So, when you compare products, it would be nice to have fair comparison between the them across the board. We could have made the chairs with 2 motors as well, but I chose not to do so for two reasons:
1. It would have increased cost of the chair drastically, and on today's extremely competitive market when people mostly look at the price first, and sometimes nothing else, it would be a very bad business decision to do so.
2. From my prospective, and I bet 90% of people would agree with me, the way reclining mech works on ours and most of the chairs on the market today is very satisfactory. The footrest does come up first to a certain point, and then the back starts moving down. In the past 15 years that I have been doing this I only have had a few guys mentioning that this would be a nice feature to have, and again it would be a very bad decision to implement that because the demand was just not there.
Regarding the trays covering the cup holders: you cannot really move the cupholders back. The tray would still cover it, and this would shorten the area where you are resting your arm, and it will be uncomfortable and cumbersome... You can always use a cup holder on the other arm, or place the cup on the tray when you are using one.
Now, if you have seen a better design/solution, you are welcome to share with everyone. I am always open to suggestions, and when they make sense and there is a demand for that we would gladly implement it.