I have had a Harmony One for probably 5+ years.
I have a love/hate relationship with it. It has been alot better since I changed all my gear around over the summer, but it used to not shut things off right or turn them on right. I had to hit Help alot.
Logitech's support is great though. If its under warranty and under $100 part they let you keep it and send you a new one.
I have had them help with with latency settings on my remote and a bunch of other questions and they were prompt to help so i will give them that.
The secret to this remote is getting the timings right for all your equipment. It can take a bit though.
Klipsch RF-82|RC-62|RS-52|RB-51, 2 Ultimax 18's in Marty Cabs Powered by Inuke 6000DSP|
Denon AVR-X4000|Oppo BDP-103|Epson 5020UB with Elite SableFrame 110"|
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