Originally Posted by soufsidah09
WOW, I'm in the same delima, is it really UNBELIEVABLE how hard it is to find any information or reviews on them!
i was in the process of buying a chair from brookstone, The OSIM® iMedic 380 massage chair
but was looking around and found this company Takemi Select Wholesale Outlet and the Takemi Diamond Select 3500 Comfort Masseuse
now heres my problem, if i can get their top of the line chair for Takemi Select Wholesale Outlet
$1500 shipped which seems to have way more features than the brookstone
model i almost bought but unfortunately i cant find any reviews or
good websites that discuss these products, do any of you have any input on
the Takemi select brand? Heres what i found about the company on
ripoffreport.com which doesn't look good, so im actually scared to buy from
I think the chair might be a sweet deal but if it breaks from what i
read on the ripoff report im pretty much screwed..anyone know of any sites
/ discussions on this topic?
With the brookstone osmi iMdeic i will be looking at:
$2000 + taxes + 259 warranty
Please input whatever you can! Please!
I made the mistake of buying a chair from Takemi Select. You can see my complaint (and 7 others in the past year) on RipOffReport.com . I am a new member here, so I can't provide a link to my complaint. However, if you go to RipOff Report website and search for "Takemi Select" you can see the details of my complaint, which is the latest.
Here is a summary of my complaint:
1. The features are GROSSLY exaggerated.
2 The quality of the "Massage" is marginally better than a Homedics unit costing one-third the price.
3. The "5 year, Rock Solid Warranty" is a Bull Sh*t because they don't do onsite repairs, and make you pay shipping, which is more than the chair is worth!
4. Shipping cost to return my chair would have been $460...
Here are some details
I bought a Bodywonder 8000 for $995 March 2007. The chair was described as "zero gravity" and also described as doing "Traction" (calf massagers grip the legs during recline to stretch the back). THE PRODUCT DID NEITHER!!
The chair died after 9 months of very light use. I had to leave several messages before their so-called "customer service" responded. They told me that I would have to pay $460 to ship the chair back for repairs. That is HALF the cost of the chair, and in my opinion, more than the chair is worth.
I also don't think I should pay for shipping when the chair failed after on 9 months of LIGHT use... Keep in mind, Takemi Select proudly boasts their "5 year, Rock Solid Warranty". I'd say more like a 30 day warranty with a 4 year 11 month jelly warranty!!
After filing my complaint on ripoff report, the "President" of Takemi Select posted a message apologizing and asking me to call the company. When I did, they offered to pay HALF of the shipping charge. I did not agree, so they offered to send a replacement part that had a 75% chance of fixing the chair. I agreed to this... That was more than one month ago, I still have not received the part and they do not return my calls.
So, if you want to know what happens if the chair breaks, now you know.