I received a return phone call from one of comcasts damage control people friday night. This was in response to me cancelling everything except internet and their basic package. I had complaints with their service, the new hd channels were not showing up on the tvguide of my cable cards , and I had concerns about the reduced quality of the hd channels. The representitive was straight forward with me. My understanding of the answers were that the picture quality will be what I have now. Switched video would not be released anytime soon where I live and neither would mpeg4 compression. Also, the next round of new hd channels were not coming soon. The info for the tvguide was sent on a subcarrier over pbs and comcast had not updated it yet.
I have two plasmas, a panasonic 42 inch 720p and a pioneer kuro 110 50 inch elite. The picture quality on the panasonic with their hd channels look good and the difference I would see if the bit rate was higher probably would be minimal. I do see a difference in quality with the kuro set when I compare them with the more compressed hd channels. To be fair, most people are going to be happy with the quality unless they have a large screen and/or view at a close distance. I have decided not to drop comcast and stay with them for now. The convienence of having a cable card and using my remote is more important to me. And before anyone posts that I am just not that critical about my picture, let me say that I am. I see exactly what everyone else is seeing. I just feel the compromise is worth it for now. I may change my mind when the new round of hd channels are released from directv.
I checked on saturday morning, and the info was now being sent to the tvguide service. Comcast does listen.