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post #9541 of 9554 Old 08-27-2017, 04:01 PM
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When Charter (Spectrum) bought out TWC, many things changed.

I am unaware of any of the changes being good for customers.

I am now an ex-customer.
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post #9542 of 9554 Old 08-27-2017, 08:05 PM
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Especially when it is the only affordable broadband service in your area like mine. People should be happy to be have cable Internet services if no DSL, fiber, etc. :P
Doesn't this really depend on what a customer determines is "affordable" rather than what is "available" since competition no longer means lower prices for comparable services rendered?

For example: AT&T offers internet service "up to" 50Mbps for $40 per month with a 1 year contract and a 1TB data cap. In my neighborhood, the maximum speed is 10Mbps for the same $40. Since other areas get 50Mbps for the same $40, does that sound fair? Also, at least AT&T offers three various levels of internet speed (even though those speeds may not be available in your neighborhood as I have just remarked on and so may not be economically feasible).

Spectrum only offers two internet speeds: 100Mbps and 300Mbps. Other than businesses, who really needs either of these speeds? And does it make that big of a difference since speed is really dictated by the speed provided by the site you are visiting?

Why can't service providers provide internet access in the same manner they provide TV service? For TV, you have many plans. Why not for internet?

Using Spectrum as an example, let's say they offered TV service in the same manner as internet service--only two plans. For TV, plan 1 would be all TV channels EXCEPT premium channels. This would equate to the 100Mbps internet plan they offer. To equate to the 300Mbps internet plan (call it plan 2), you would get all TV channels INCLUDING ALL premium channels, no pick and choose of premium channels. Can you imagine what the pricing would be for this?

All I want is an option to get internet access at a reasonable speed (one I can live with for streaming videos, which can really be as low as 15 or 20Mbps, actually even lower) and a reasonable price (one that isn't more than other utilities since I use it less and it doesn't impact on whether I stay warm, cool, or eat--the real necessities of life).
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Last edited by mreedelp; 08-27-2017 at 08:14 PM.
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post #9543 of 9554 Old 09-22-2017, 07:20 AM
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All I want is an option to get internet access at a reasonable speed (one I can live with for streaming videos, which can really be as low as 15 or 20Mbps, actually even lower) and a reasonable price (one that isn't more than other utilities since I use it less and it doesn't impact on whether I stay warm, cool, or eat--the real necessities of life).
An internet plan where you pay a base fee for connection to the plant, say, $15 / mo. Then another fee for speed. $5 / mo. for every 5 Mbps you want to pay for... So you start at $20 / mo for a $5 Mbps connection, and go up from there... I'd be for that...
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post #9544 of 9554 Old 09-25-2017, 04:56 AM
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An internet plan where you pay a base fee for connection to the plant, say, $15 / mo. Then another fee for speed. $5 / mo. for every 5 Mbps you want to pay for... So you start at $20 / mo for a $5 Mbps connection, and go up from there... I'd be for that...
So, if you do the math, $5 / 5 Mbps would mean you get 100 Mbs for $115/month. Why would you want to do that? I have 300 Mbps for $100/month. Although the logic may be sound, the pricing model wouldn't work...that's extremely expensive.
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post #9545 of 9554 Old 09-25-2017, 05:14 AM
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So, if you do the math, $5 / 5 Mbps would mean you get 100 Mbs for $115/month. Why would you want to do that? I have 300 Mbps for $100/month. Although the logic may be sound, the pricing model wouldn't work...that's extremely expensive.
I wouldn't do that. I currently have ELP from TWC at $14.99, which is 3 down / 1 up, and it suits my needs just fine. I personally don't see a need for lots of speed. I wouldn't want to have to budget more than $30 per month for internet, and I'd take 15 Mbps down at $30 per month rack rate.

I want a business model that doesn't start at $65 / month for speeds I don't need.
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post #9546 of 9554 Old 09-25-2017, 05:16 AM
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I wouldn't do that. I currently have ELP from TWC at $14.99, which is 3 down / 1 up, and it suits my needs just fine. I personally don't see a need for lots of speed. I wouldn't want to have to budget more than $30 per month for internet, and I'd take 15 Mbps down at $30 per month rack rate.

I want a business model that doesn't start at $65 / month for speeds I don't need.
Yeah, I get that. Since I started streaming so much content, the download speeds have been increasingly needed. Unfortunately for you, it's a volume game. The entry point is often much higher than the add-on per month charges (by Mbps, or whatever).

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post #9547 of 9554 Old 09-30-2017, 11:13 PM
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Any suggestions on which is the best DVR to get right now from Spectrum? I'm gonna go change mine out tomorrow.
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post #9548 of 9554 Old 09-30-2017, 11:49 PM
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Any suggestions on which is the best DVR to get right now from Spectrum? I'm gonna go change mine out tomorrow.
I assume whatever they have in stock. I read that they have four tuner DVRs now? Too bad no six tuners like former TWC before Charter took over unless you already had one to replace. Wait, yours is open on Sundays? Lucky.
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post #9549 of 9554 Old 10-01-2017, 08:05 AM
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Originally Posted by phildaant View Post
I assume whatever they have in stock. I read that they have four tuner DVRs now? Too bad no six tuners like former TWC before Charter took over unless you already had one to replace. Wait, yours is open on Sundays? Lucky.
That's what the website says. I guess we'll see once I get there.

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post #9550 of 9554 Old 10-01-2017, 02:18 PM
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Originally Posted by phildaant View Post
I assume whatever they have in stock. I read that they have four tuner DVRs now? Too bad no six tuners like former TWC before Charter took over unless you already had one to replace. Wait, yours is open on Sundays? Lucky.


What did they do with all the TWC hardware including the whole house DVR?


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post #9551 of 9554 Old 10-01-2017, 02:23 PM
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What did they do with all the TWC hardware including the whole house DVR? ...
From what I read, only legacy TWC users can get those assuming they didn't change to Spectrum's packages.
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post #9552 of 9554 Old 10-01-2017, 02:25 PM
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From what I read, only legacy TWC users can get those assuming they didn't change to Spectrum's packages.


Thanks.


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post #9553 of 9554 Old 10-04-2017, 10:06 AM
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Got a message from the official tech support account for spectrum saying that we won't be receiving a NHL Center Ice free preview.

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post #9554 of 9554 Old 10-04-2017, 08:52 PM
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Any suggestions on which is the best DVR to get right now from Spectrum? I'm gonna go change mine out tomorrow.
Tivo is another option.
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