I switched from Time Warner Cable to U-Verse almost two years ago. It has been much more reliable--loss of service = never, whereas Time Warner had periodic outages for hours and hours. Internet speed is better. The U-Verse set top box is easier to use and program. The video is much less compressed ande blocky than TWC cable.
Tech support was here once to install the system, once to replace a broken DVR box.
AT&T U-Verse Northeast Ohio
Denon x4000, Carver m1.0t, Samsung LED TV, B&W 704 mains, two M&K subwoofers, Oppo 103, Roku 2, etc.
Headphone system: Sennheiser HD600, AKG K701, Burson HA-160, Marantz CD5004, Denon DVD-3910