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HDTV Programming

popweaverhdtv's Avatar popweaverhdtv
02:17 PM Liked: 10
post #91 of 3706
06-05-2009 | Posts: 871
Joined: Sep 2006
Quote:
Originally Posted by forumreader View Post

so Popweaver - you really don't have USA HD or SciFi HD yet ?

Quote:
Originally Posted by Adam Tyner View Post

We really don't.

Yep, what Adam Tyner said. I'd be a very happy camper if we got both of them via Charter.
TBarclay's Avatar TBarclay
07:37 PM Liked: 17
post #92 of 3706
06-05-2009 | Posts: 229
Joined: Mar 2003
So QVC-HD is turned on today -- and it's 480i????? What the *****? What's the purpose of that? And we don't have USA or Sci-Fi in HD either. What a joke!
URFloorMatt's Avatar URFloorMatt
08:53 PM Liked: 12
post #93 of 3706
06-05-2009 | Posts: 3,609
Joined: Nov 2006
QVC pays for distribution. It costs Charter nothing to carry QVC unlike Sci Fi and USA.
Umatter2Charter's Avatar Umatter2Charter
02:16 PM Liked: 15
post #94 of 3706
06-09-2009 | Posts: 1,822
Joined: Mar 2009
Hello everyone! My name is George and I'm a member of the Charter Communications Umatter2Charter Social Media team. Even though we haven't been responding we have been tracking AVS Forum for some time. We want to maintain consistency on this site, so we are offering a single point of contact.

WE ARE NOT GOING TO LEAVE YOU HANGING. We’re here to listen, we’re ready to help when needed, and we’re here to support the Charter Bundle! (Charter’s video, Internet and Phone services). I will be on here nearly every day, and if I can't fix it myself I will get you whatever help you need. Feel free to contact me through a PM or email me at Umatter2Charter_AVS@chartercom.com if you are experiencing service issues or have questions.

It's nice to meet everyone!
jweek's Avatar jweek
03:43 PM Liked: 10
post #95 of 3706
06-09-2009 | Posts: 18
Joined: Nov 2005
Glad you're here! how about some more HD programming for Reno, NV ?
Kal Rubinson's Avatar Kal Rubinson
03:48 PM Liked: 191
post #96 of 3706
06-09-2009 | Posts: 28,604
Joined: Mar 2004
Quote:
Originally Posted by Umatter2Charter View Post

Hello everyone! My name is George and I'm a member of the Charter Communications Umatter2Charter Social Media team. Even though we haven't been responding we have been tracking AVS Forum for some time. We want to maintain consistency on this site, so we are offering a single point of contact.

WE ARE NOT GOING TO LEAVE YOU HANGING. We're here to listen, we're ready to help when needed, and we're here to support the Charter Bundle! (Charter's video, Internet and Phone services). I will be on here nearly every day, and if I can't fix it myself I will get you whatever help you need. Feel free to contact me through a PM or email me at UmatterCharter_AVS@chartercom.com if you are experiencing service issues or have questions.

It's nice to meet everyone!

Email address does not work.
Umatter2Charter's Avatar Umatter2Charter
03:52 PM Liked: 15
post #97 of 3706
06-09-2009 | Posts: 1,822
Joined: Mar 2009
Quote:
Originally Posted by Kal Rubinson View Post

Email address does not work.

Umatter2Charter_AVS@chartercom.com
Umatter2Charter's Avatar Umatter2Charter
03:54 PM Liked: 15
post #98 of 3706
06-09-2009 | Posts: 1,822
Joined: Mar 2009
Jweek,

I'll check our future HD launch dates first thing in the morning.
dm145's Avatar dm145
04:01 PM Liked: 35
post #99 of 3706
06-09-2009 | Posts: 4,849
Joined: Sep 2003
Being a Cablevision customer who had a contact on Yahoo Group, I can tell you having a direct contact for you comm wows is invaluable!

I had an issue with switch video for weeks after they rolled it out.
My contact fixed it in two days.

Welcome to AVS Charter dude!
Kal Rubinson's Avatar Kal Rubinson
06:35 PM Liked: 191
post #100 of 3706
06-09-2009 | Posts: 28,604
Joined: Mar 2004
Quote:
Originally Posted by Umatter2Charter View Post

Umatter2Charter_AVS@chartercom.com

Sent a PM, instead.
Umatter2Charter's Avatar Umatter2Charter
07:47 AM Liked: 15
post #101 of 3706
06-10-2009 | Posts: 1,822
Joined: Mar 2009
Quote:
Originally Posted by jweek View Post

Glad you're here! how about some more HD programming for Reno, NV ?

You have a PM!
forumreader's Avatar forumreader
07:10 PM Liked: 10
post #102 of 3706
06-10-2009 | Posts: 69
Joined: Dec 2003
So since Comcast has signed up the NFL Network and NBA TV to new deals at reduced prices is Charter working on any deals with these two channels ?
LilGator's Avatar LilGator
10:26 PM Liked: 12
post #103 of 3706
06-10-2009 | Posts: 1,823
Joined: Aug 2006
Quote:
Originally Posted by Umatter2Charter View Post

Jweek,

I'll check our future HD launch dates first thing in the morning.

George, what have ye for the Southeast- namely Greenville, SC market in the pipe?
Ken H's Avatar Ken H
10:35 PM Liked: 14
post #104 of 3706
06-10-2009 | Posts: 45,876
Joined: Nov 1999
Topics merged.
Ken H's Avatar Ken H
10:37 PM Liked: 14
post #105 of 3706
06-10-2009 | Posts: 45,876
Joined: Nov 1999
Quote:
Originally Posted by Umatter2Charter View Post

Hello everyone! My name is George and I'm a member of the Charter Communications Umatter2Charter Social Media team. Even though we haven't been responding we have been tracking AVS Forum for some time. We want to maintain consistency on this site, so we are offering a single point of contact.

WE ARE NOT GOING TO LEAVE YOU HANGING. We're here to listen, we're ready to help when needed, and we're here to support the Charter Bundle! (Charter's video, Internet and Phone services). I will be on here nearly every day, and if I can't fix it myself I will get you whatever help you need. Feel free to contact me through a PM or email me at Umatter2Charter_AVS@chartercom.com if you are experiencing service issues or have questions.

It's nice to meet everyone!

Welcome to AVS.

I've merged your new topic into the main Charter topic. We look forward to your participation.
Umatter2Charter's Avatar Umatter2Charter
08:47 AM Liked: 15
post #106 of 3706
06-11-2009 | Posts: 1,822
Joined: Mar 2009
Quote:
Originally Posted by forumreader View Post

So since Comcast has signed up the NFL Network and NBA TV to new deals at reduced prices is Charter working on any deals with these two channels ?

Quote:
Originally Posted by LilGator View Post

George, what have ye for the Southeast- namely Greenville, SC market in the pipe?

Working on both of your requests now...


George
Umatter2Charter's Avatar Umatter2Charter
09:20 AM Liked: 15
post #107 of 3706
06-11-2009 | Posts: 1,822
Joined: Mar 2009
LilGator,

You have a PM.
popweaverhdtv's Avatar popweaverhdtv
05:20 PM Liked: 10
post #108 of 3706
06-11-2009 | Posts: 871
Joined: Sep 2006
Woohoo! Umatter2Charter has taken over another domain (besides Twitter)! Welcome to AVSForum.com!
raouliii's Avatar raouliii
09:22 PM Liked: 10
post #109 of 3706
06-11-2009 | Posts: 1,505
Joined: Sep 2003
Umatter2Charter

IMHO, if Charter has the desire to rise above their competitors, it should stop cramming 3 or more HD channels onto 1 carrier. This markedly reduces the picture quality. Regardless of what snake oil the equipment manufacturers are passing around, compressing more than 2 HD channels onto one 6Mhz carrier is NOT transparent to the viewer.

Adding more HD channels without addressing the lack of carriers available on the system only makes things worse. Charter analog systems need to resolve the current problem by either dropping analog channels or expanding their system to provide the capacity for 1 carrier per 2 HD channels. And then only add HD channels if and when additional carriers are available.

Granted, many viewers, with inferior displays and/or a lack of knowledge don't realize their HD PQ as been compromised. Here at AVSForum, this is NOT the case, most of us can see it.

BTW, I am a subscriber on the Hammond, LA. system.
redwings1914's Avatar redwings1914
01:40 AM Liked: 10
post #110 of 3706
06-12-2009 | Posts: 94
Joined: Aug 2008
Anything coming soon for the Dexter/Whitmore Lake area (48130)?
tommyp007's Avatar tommyp007
08:50 AM Liked: 10
post #111 of 3706
06-12-2009 | Posts: 88
Joined: Sep 2004
How about new HD for the Tri-Cities area of Tennessee? Kingsport, etc...
Umatter2Charter's Avatar Umatter2Charter
02:01 PM Liked: 15
post #112 of 3706
06-12-2009 | Posts: 1,822
Joined: Mar 2009
Sorry for the lack of activity today everyone. We've been busy addressing DTV questions all day.

forumreader - The marketing director that can addrsss your questions is out of the office until Monday. I should have some up to date info then.

raouliii - The Hammond engineering supervisor is currently in the field and will be addressing your questions shortly.

redwings1914 and tommyp007 you have pm's
Umatter2Charter's Avatar Umatter2Charter
02:20 PM Liked: 15
post #113 of 3706
06-12-2009 | Posts: 1,822
Joined: Mar 2009
Quote:
Originally Posted by raouliii View Post

Umatter2Charter

IMHO, if Charter has the desire to rise above their competitors, it should stop cramming 3 or more HD channels onto 1 carrier. This markedly reduces the picture quality. Regardless of what snake oil the equipment manufacturers are passing around, compressing more than 2 HD channels onto one 6Mhz carrier is NOT transparent to the viewer.

Adding more HD channels without addressing the lack of carriers available on the system only makes things worse. Charter analog systems need to resolve the current problem by either dropping analog channels or expanding their system to provide the capacity for 1 carrier per 2 HD channels. And then only add HD channels if and when additional carriers are available.

Granted, many viewers, with inferior displays and/or a lack of knowledge don't realize their HD PQ as been compromised. Here at AVSForum, this is NOT the case, most of us can see it.

BTW, I am a subscriber on the Hammond, LA. system.

Per our Hammond Engineering supervisor we currently only have 2 HD channels per 6Mhz carrier. If you are seeing degraded picture quality please pm me your account information and we'll check it out.


George
raouliii's Avatar raouliii
05:50 PM Liked: 10
post #114 of 3706
06-12-2009 | Posts: 1,505
Joined: Sep 2003
Quote:
Originally Posted by Umatter2Charter View Post

Per our Hammond Engineering supervisor we currently only have 2 HD channels per 6Mhz carrier. If you are seeing degraded picture quality please pm me your account information and we'll check it out.

George

Thanks for the quick response. It is refreshing to say the least.

As for the HD channel per carrier issue, you can see from this post that I have been posting/updating the Hammond HD lineup for about two years now: Charter Hammond HD Lineup. I usually only bother to update it when new channels appear so I haven't updated it lately. If you look at the listing as of 9/08/08, there were three 6Mhz carriers with 3 HD channels or more.

759Mhz carrier had 3 HD channels of HD locals
807Mhz carrier had 2 HD channels plus 1 HD tier sd channel
831Mhz carrier had 4 HD channels

Of course, I have not even attempted to check if any SD digitals have been crammed onto any of these carriers. It's a slow process to step through all the channels using the diagnostics mode of the stb.

At the time, the 7 HD channels on 759 and 831 all had very noticable reduced picture quality. I will admit, however, that I have not made a dedicated attempt at analyzing the PQ in the recent past.

By the end of next week I will have the opportunity to run through the lineup, post what I find here and update my Charter Hammond HD lineup.

Thanks again.
forumreader's Avatar forumreader
07:04 PM Liked: 10
post #115 of 3706
06-16-2009 | Posts: 69
Joined: Dec 2003
Hey Umatter2Charter - any news on NFL Network or NBA TV
Umatter2Charter's Avatar Umatter2Charter
07:38 PM Liked: 15
post #116 of 3706
06-16-2009 | Posts: 1,822
Joined: Mar 2009
No news yet. I'm still waiting to hear from our national marketing director. You'll be the first to know.


George
michaelshoward's Avatar michaelshoward
08:31 PM Liked: 10
post #117 of 3706
06-17-2009 | Posts: 3
Joined: Jun 2009
Good HD additions in Gwinnett this week (WATL, USA, etc.) - Big one still missing is TBS-HD - ever since TBS went from a local Atlanta station to national, we have been missing this from our lineup - especially horrible considering they have a national baseball package on Sunday's along with MLB playoff games that we have watched for the past 2 years in SD - any word on TBS-HD?
raouliii's Avatar raouliii
09:27 AM Liked: 10
post #118 of 3706
06-18-2009 | Posts: 1,505
Joined: Sep 2003
Quote:
Originally Posted by Umatter2Charter View Post

Per our Hammond Engineering supervisor we currently only have 2 HD channels per 6Mhz carrier. If you are seeing degraded picture quality please pm me your account information and we'll check it out.
George

Quote:
Originally Posted by raouliii View Post

..........By the end of next week I will have the opportunity to run through the lineup, post what I find here and update my Charter Hammond HD lineup.

Thanks again.

George It appears that you have been given faulty information on the Hammond, LA. system. Intentional or due to lack of technical knowledge is anyone's guess. It's even worse than it was nine months ago.

The current state is that 5 (five) 6mhz carriers have 3 HD channels assigned to them. The carriers are 579, 597, 783, 807 and 831. I have not yet checked to see if any digital/nonHD channels have been crammed onto any of these carriers yet. That will be take a lot of time.

579 has three locals, ABC, CBS and PBS. A BIG problem.

597 has three channels, HD Theater, HDNet and HDNet Movies. Given that these three channels have arguably THE BEST HD programming available ANYWHERE, combining/rate shaping/muxing all three to one carrier is a TRAVESTY of biblical proportions.

783 has three pay movie channels, TMC, SHO2 and SHOwest. A problem.

807 has three channels but only one has continuous programming, FSNHD, HDPPV and TNTHD. No problem there.

831 has three channels, WEHD, AMCHD, and IFCHD. A problem but most of the programming is upconverted SD anyway, but that will change in the future.

Hope to hear from you soon.
Umatter2Charter's Avatar Umatter2Charter
03:19 PM Liked: 15
post #119 of 3706
06-22-2009 | Posts: 1,822
Joined: Mar 2009
Quote:
Originally Posted by forumreader View Post

Hey Umatter2Charter - any news on NFL Network or NBA TV

You have a PM.
teknoguy's Avatar teknoguy
04:48 PM Liked: 11
post #120 of 3706
06-22-2009 | Posts: 947
Joined: Jan 2005
Quote:
Originally Posted by Umatter2Charter View Post

You have a PM.

I'd appreciate an answer for NFL-Network on the Worcester, MA Charter system.

-t

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