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post #15271 of 15293 Old 07-04-2015, 12:14 PM
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Originally Posted by jay_waller View Post
It is fine. You will get free equipment but will renew a two year contract when you upgrade. If you call them and say disconnect service, you will reach the customer retention department and they will be able to work out magical deals for you.
Thanx for the advice.

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post #15272 of 15293 Old 07-04-2015, 12:16 PM
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The only reason I keep DirecTV around at this point is because I'm a DNS subscriber and get the NY national network stations and if I ever cancelled I would lose my grandfather status on that. All my recordings on my local CBS are garbled 90% of the time (flaw with the HR34 Genies), the lag between the Genie & Minis is horrendous, and don't get me started on the remote delay.

Right now my primary TV service is through Charter. I pay $160 with taxes, fcc fees, etc and that is for internet and their "Gold" package which has every movie channel they offer in it.

I highly suggest if you switch you do what I did... and buy a TiVo (preferably with a lifetime subscription). I bought my 4 tuner basic model for $449 with lifetime service last year (with a discount code from the TiVo Community forums) and used it with my OTA antenna for a long time. I finally added the CableCard in June, and I haven't looked back since.

The TiVo is an upfront expense, but any of us who have been with DirecTV long remember the days where you had to "buy" your DVRs. Keep in mind you also own your TiVo, so you can re-sell it later if you decide to switch back.
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post #15273 of 15293 Old Yesterday, 12:43 AM
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Originally Posted by cpalmer2k View Post
The only reason I keep DirecTV around at this point is because I'm a DNS subscriber and get the NY national network stations and if I ever cancelled I would lose my grandfather status on that. All my recordings on my local CBS are garbled 90% of the time (flaw with the HR34 Genies), the lag between the Genie & Minis is horrendous, and don't get me started on the remote delay.
After much testing, the problem on the HR34 Genies is the mapping of the signal to the local "single digit" channel.

CBS for example , if you have a NYC(or LA) DirecTV account, record a program from DNS Channel 390(or 391) and record the same program on Channel 2, you will find the HR34 works fine on 390 and has the errors on channel 2 (even though on the NYC and LA accounts, it is being feed from the same CONUS feed - just remapped to 2 different channels).

Same for WNBC on NYC 392 (LA 393) and Channel 4.

There is no issue with WABC (KABC) or WNYW (KTTV), suggesting it has to do with how DirecTV is handling the 1920x1080 mapping - but it does not explain why 1920x1080 channels such as CW have no issue.

It also explains why all the reports of this on HR34 Genies across the Country for the local CBS (such as KTVR) and to a lesser extent NBC station - its something in the mapping of the station to the "local" channel.

But don't expect to find that solution on DBSTalk.com. The mods think the know all when they are actually clueless.

Last edited by GCAVS; Yesterday at 12:52 AM.
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post #15274 of 15293 Old Yesterday, 06:21 AM
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Originally Posted by GCAVS View Post
After much testing, the problem on the HR34 Genies is the mapping of the signal to the local "single digit" channel.

CBS for example , if you have a NYC(or LA) DirecTV account, record a program from DNS Channel 390(or 391) and record the same program on Channel 2, you will find the HR34 works fine on 390 and has the errors on channel 2 (even though on the NYC and LA accounts, it is being feed from the same CONUS feed - just remapped to 2 different channels).

Same for WNBC on NYC 392 (LA 393) and Channel 4.

There is no issue with WABC (KABC) or WNYW (KTTV), suggesting it has to do with how DirecTV is handling the 1920x1080 mapping - but it does not explain why 1920x1080 channels such as CW have no issue.

It also explains why all the reports of this on HR34 Genies across the Country for the local CBS (such as KTVR) and to a lesser extent NBC station - its something in the mapping of the station to the "local" channel.

But don't expect to find that solution on DBSTalk.com. The mods think the know all when they are actually clueless.
They know enough to get an HR44 to replace their 34s.
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post #15275 of 15293 Old Yesterday, 09:14 AM
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I too have been with them a very long time. I just can't bring myself to cut the cord from them. I started with them in 1999. Directv still has superior picture quality and the User Interface is just much better than Dish and Comcast. I never have issues with their customer service but I do pay extra for the protection program. I think you get access through a different department if you are a protection plan subscriber in the customer service is always excellent. I agree that the cost is not economical but I just can't deal with the other companies. Comcast has the worst customer service of all.

I do use Comcast for the Internet, though.

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So far, so good. An incredible increase in Internet speed - - 9x factor for ethernet, 4x factor for Wi-Fi on downstream speed. 20x factor on upload speed compared to CenturyLink.

Directv makes it difficult to cancel - - the phone representative continually asks what he can do for you. How about $40 bucks off your bill for a year? How about more channels? How about us sending a technician over to fix the problem? Too late.

I received another call today from Directv. Same pitch - - what can we do to get you back? How about fixing the problem in the first place and calling me back when you said you would? An ounce of prevention is worth a pound of cure.

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post #15276 of 15293 Old Yesterday, 11:24 AM
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They know enough to get an HR44 to replace their 34s.
Easier said than done.

Perhaps you would like to backup your post with the the link that tells how to absolutely get DirecTV to replace a HR34 with a HR44....CPalmer2k clearly would like to know.

Might as well say to get a HR54 instead of a HR34 - it's just as easy, lol.

It's easy to make a statement - much harder to back up your post with fact.

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post #15277 of 15293 Old Yesterday, 12:59 PM
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Tell them it's broken, get a tech out and tip him to give you a 44.
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post #15278 of 15293 Old Yesterday, 01:35 PM
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DirecTV HDTV

Most of the techs in our area only get 34s. They would give me a 44 if I agreed to a new two year agreement and signed up for their maintenance plan. Honestly I'm happy with the TiVos though. They get more HD channels than I get with DirecTV and the PQ is much better. My wife still prefers the DirecTV and I do use the DNS so I keep it at a lower package just for that. Plus with the TiVo I can archive recordings to my network hard drive and play them back on my TV.

The theory about the mapping is a good one, but I have had it happen on a few of the national DirecTV channels as well. Always 1080i ones though, never 720p. I think it has to do with the streams certain channels send to DirecTV and how the 34s decode them

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post #15279 of 15293 Old Yesterday, 09:28 PM
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Just looked at the model numbers on my units: HR 21 (HD box) and HR 23 (HD-DVR).


What models should I upgrade to?

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post #15280 of 15293 Old Today, 12:12 AM
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Originally Posted by cpalmer2k View Post
The theory about the mapping is a good one, but I have had it happen on a few of the national DirecTV channels as well. Always 1080i ones though, never 720p. I think it has to do with the streams certain channels send to DirecTV and how the 34s decode them
Nope.

Again, recordings made of the same programming on channel 390 and channel 2 with a NYC HR34 show 390 is fine and channel 2 has the errors.

Same for channel 391 and channel 2 on a LA HR34.

Same signal on same CONUS transponder.

Has nothing to do with source material. If it were source material, would be bad on 390/391 and channel 2.

Furthermore, a NY or LA sub can record channel 2 on a HR20-HR24 and it has no issues at the same place the HR34 has errors.

Playing back the program from the HR24 to the HR34 results in no errors.

Playing back the program from the HR34 to the HR34 results in errors.

Has something to do with the HR34 channel mapping with 1920x1080 channels. Besides, this did not start until after last Novembers NR.

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post #15281 of 15293 Old Today, 02:03 AM
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Just looked at the model numbers on my units: HR 21 (HD box) and HR 23 (HD-DVR).


What models should I upgrade to?
HR44. Your AM21N is compatible with the HR44.

Sony HDTV KDL-46HX750, Denon AVR 1912, DirecTV HD DVR Genie HR44, DirecTV AM21 OTA Rcvr, Panasonic Blu-ray DMP-BD65, Toshiba HD DVD A20, Infinity Alpha Speakers 50's, 20's, 10's, 37c, Valodyne VRP-1000 Sub, Panamax M4300-PM, Harmony Ultimate One Remote, Monoprice AV Cables
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post #15282 of 15293 Old Today, 08:24 AM
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HR44. Your AM21N is compatible with the HR44.
What is the "AM21N?"

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post #15283 of 15293 Old Today, 08:52 AM
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What is the "AM21N?"
OTA receiver.
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post #15284 of 15293 Old Today, 09:05 AM
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OTA receiver.
Oh, well I don't need one of those anyway.

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post #15285 of 15293 Old Today, 10:08 AM
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Oh, well I don't need one of those anyway.
Maybe I was thinking of the wrong device. As you listed it, is your HR21 a standard receiver?

Sony HDTV KDL-46HX750, Denon AVR 1912, DirecTV HD DVR Genie HR44, DirecTV AM21 OTA Rcvr, Panasonic Blu-ray DMP-BD65, Toshiba HD DVD A20, Infinity Alpha Speakers 50's, 20's, 10's, 37c, Valodyne VRP-1000 Sub, Panamax M4300-PM, Harmony Ultimate One Remote, Monoprice AV Cables
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post #15286 of 15293 Old Today, 10:22 AM
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Maybe I was thinking of the wrong device. As you listed it, is your HR21 a standard receiver?
HD receiver.

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post #15287 of 15293 Old Today, 11:10 AM
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Maybe I was thinking of the wrong device. As you listed it, is your HR21 a standard receiver?
You're probably thinking about the AM21, add on OTA receiver.
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post #15288 of 15293 Old Today, 11:48 AM
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HD receiver.
Replace your both receivers with a Genie (HR44 HD DVR) and Genie Mini.

The HR44 would replace your current primary HD DVR. The Genie Mini would replace your second HD Receiver.

That's what we did and love it!

Info here - http://www.directv.com/technology/genie_receiver

Sony HDTV KDL-46HX750, Denon AVR 1912, DirecTV HD DVR Genie HR44, DirecTV AM21 OTA Rcvr, Panasonic Blu-ray DMP-BD65, Toshiba HD DVD A20, Infinity Alpha Speakers 50's, 20's, 10's, 37c, Valodyne VRP-1000 Sub, Panamax M4300-PM, Harmony Ultimate One Remote, Monoprice AV Cables
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post #15289 of 15293 Unread Today, 03:57 PM
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Replace your both receivers with a Genie (HR44 HD DVR) and Genie Mini.

The HR44 would replace your current primary HD DVR. The Genie Mini would replace your second HD Receiver.

That's what we did and love it!

Info here - http://www.directv.com/technology/genie_receiver
Excellent.
If I stay with DirecTV and not switch to Comcast, that is exactly what I'll do.
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post #15290 of 15293 Unread Today, 05:47 PM
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There was something in the news recently about some new delivery method for HBO which would undercut both satellite and cable by 50% or so but I can't remember the details . Anyone?

In A/V reproduction accuracy, there is no concept of "accounting for taste". We don't "pick" the level of bass, etc., any more than we pick the ending of a play. High fidelity means an unmodified, neutral, exact copy (or "reproduction") of the original artist's tonal balance, timing, dynamics, etc..
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There was something in the news recently about some new delivery method for HBO which would undercut both satellite and cable by 50% or so but I can't remember the details . Anyone?
The only thing I heard about was Showtime being available on Hulu+ for less than normal, $8.99??
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post #15292 of 15293 Unread Today, 07:26 PM
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Well that's interesting too, but I'm 99% sure the thing I read about was about HBO.


I'm off to do a search...

In A/V reproduction accuracy, there is no concept of "accounting for taste". We don't "pick" the level of bass, etc., any more than we pick the ending of a play. High fidelity means an unmodified, neutral, exact copy (or "reproduction") of the original artist's tonal balance, timing, dynamics, etc..
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post #15293 of 15293 Unread Today, 07:32 PM
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In A/V reproduction accuracy, there is no concept of "accounting for taste". We don't "pick" the level of bass, etc., any more than we pick the ending of a play. High fidelity means an unmodified, neutral, exact copy (or "reproduction") of the original artist's tonal balance, timing, dynamics, etc..
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