Directv is delivering excellent quality (where available). It is just to bad that A and E, TBS, History channel (others) can not deliver good quality in HD. They seem to zoom (heads chopped off, etc.) and distort the picture. In many cases, their non-HD channel gives a clearer and cleaner picture. On the other hand, many programmers (channels) have learned the art of presenting HD and doing an excellent job. It is just a learning curve and will take time for all channels to learn how to do good HD. Check out CNNHD (202) live from studio to see how good HD can look. If HD is not done right, you will see more flaws than on the SD channel. To fill the HD screen with 4 x 3 programming is the worse thing to do unless you like distortion. Some channels are now doing this ..even on 4 x 3 non-HD commercials. As I see it, any future complaints should be directed to the programmers and certainly not toward Directv. When the HD quality is present, Directv is bringing it to us.