Join Date: Jun 2009
Location: NW Atlanta suburbs, GA
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Comcast recently sent notice to NW Atlanta, GA suburbs of "network enhancement". Thought I was being proactive based on wording of their notice and got 2 free. I'm fairly technically adept but while activating I've has similar bad experience to previous poster's (and still trying to get it resolved). Two Comcast CSR's have told me that even with digital tuner HDTV's we will not receive the digital signals for channels 30-78. One tech support guy said there would be a service call charge due to "self-install error" or some such nonsense.
Please help me understand why DTA's are needed if I have Digital Tuner HDTV's? I normally don't mention brand names (it's obnoxious) but I also don't know if there is common-knowledge issue among technical folks with any certain brand so....I currently have a small Haier LCD in kitchen (obviously not a place for high-quality electronics, ergo...), a very good mid-size AKAI LCD w/ built-in DVD in Master Bedroom. Without DTA on the AKAI, I clearly receive all channels 1-78 including several subchannels in Digitial HD where 11-1 is NBC affiliate, 46-1 is CBS, 98-3 is ABC, 98-404 is Fox, etc.
House was built in 1994 & we're original owners. Total cable length from street hub to back of house is about 70 ft. and entire line was replaced about 2-3 years ago due to weak signal. From outside connection box, main house "line" is split for 2 runs into the house when it was built. One run goes about 20 ft. to Den on a Sony rear-projection with Comcast Digital Converter Box (no problems) and continues straight upstairs 10 ft. to a BR (very fuzzy on a Sony CRT TV). Other run goes about 30 ft. to Kitchen (DTA works except for power on/off) and continues upstairs 20-25 ft. to MBR (DTA displays 17, 36, 41-47, 57-59, 75, 78 clearly; about 5-10 other channels in "digital mosaic haze", and nothing below 36). I appreciate in advance your collective help, thank you.