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post #121 of 122 Old 01-21-2013, 02:24 PM
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Sorry it sent before I could type the rest. I am wondering about the IP address and IPPV that are brown and say no. I am also not getting all the channels I would expect (skipping ESPNHD among many others.) the numbers aren't even showing in the guide menu. I am also "Not Authorized" on many of the other HD channels. I have called Comcast to hear "the usual" of them saying signal isn't strong enough and we can send a tech at an inconvenient time for me...diagnostic screen shows good for me which led me to believe that my signal is strong but the two brown No's confuse me.
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post #122 of 122 Old 01-21-2013, 03:30 PM
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It's probably best to have Comcast investigate and remediate. Even if inconvenient. You pay for a service, you should get what you pay for.

May be a bad box. wink.gif
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