Had my Signature Home installed yesterday. The tech was here for over 10 hours before I kicked him out so we could make our dinner commitment.
He installed a new line from the pedestal in my neighbor's yard. Spent most of his time in our attic tracing and toning existing lines, had to run one new one.
I ended up with two Cisco 8742 HDC DVRs and two Samsung HD players.
The modem/router he installed is a Motorola SBG6580. I wanted to use it in bridge mode with an Airport Extreme I had already set up with a Time Machine drive.
By the time he left, he only had the internet working when hooked up with ethernet to his router, no wireless or bridge mode and one of the players was not working. He had put in a request to have someone come out today to finalize things.
When we got home for dinner, I called tech support and they walked me through the rest. The tech had not put in a code to separate the phone modem from the internet and hadn't used the right code to authorize the player box.
Now everything is working fine. Internet is blazing fast, a Vudu speedtest from my laptop got me >40 down, 5 up. I now have my Oppo connected directly to the Airport Extreme for streaming services.
Edit- speedtest.net showing 25ms ping, 50.45 down/4.82 up- very fast!
I had some problems programming the upstairs DVR from the web page, but was able to use the iphone app without a problem.