Hey guys, I've searched every where trying to find definitions of the error codes that come up on SA explorer cable boxes with no luck. My providor in Toronto, ON is Rogers Cable, which uses the explorer series of cable boxes. I'm more specifically interested in the 4250HD and 8300HD boxes which use SARA software.
I've come across some boxes which show ERxx (xx representing a numerical value), and do not boot any further then that. Typically the box will cycle itself when first powered on, usually showing BOOT, then doing a hex countdown starting with rxxx or possibly hxxx, at the end of the countdown it will display Proc, then FRLA, then show the ERxx code, and repeat the process.
Examples of the error codes would be ER50, ER01, ER63, etc.
I'm sure these are common error codes that display when "something" goes wrong and I'm surprised that no one has investigated further and listed what these errors mean!
Obviously I know that the box could be returned to the cable company if an error shows up, but lets assume that these boxes are Customer Owned, and cannot be swapped via the cable company. I'm trying to repair my own box.
If anyone knows what these errors are and possibly make a list with descriptions, that would be great! If not, does anyone know what the ER01 error code means as this is the lates code to be displayed on one of my boxes.