My grandfather lives in an apartment building in New York City which provides him with cable (Time Warner Cable). For a long time, he was using an analog Sharp TV with a cable connecting directly from the wall to the TV. However, TWC recently made the switch from analog to digital and his TV was displaying a message saying that he needed a digital TV or converter in order to view the cable channels. I gave him my five year old TV (SONY Bravia KDL-32XBR6) which used to be hooked up the same way (cable directly to the wall and TV) and worked fine. AFAIK, the SONY TV has a built-in digital tuner. However, after putting in the SONY TV, I ran auto program which at first said it found 2 to 13 channels. However, the progress bar never finished because it would display a blank screen or screen with stripes shortly after it found 13 channels.
Even thought it said it found 13 channels, after he blank/striped screen, it would leave me only with 3 channels: 18.1, 18.2. and 23.3. The TV displayed 18.1 and 18.2 fine but when I got to 23.3, a message popped up saying "Signal cannot be decoded." I'm not quite sure what that means. None of the free local channels (2, 4, 5, 7, 9, 11, 13) worked. They all said that there was no signal.
I recently purchased Mohu Leaf Paper-Thin Indoor HDTV Antenna for use in my own place but will be bringing it over in the near future to test the TV at my grandfather's place. Could it possibly be a problem with the physical cable or a problem on Time Warner Cable's end?
If anybody has any suggestions or could point me in the right direction, I would really appreciate it. Thank you in advance!
What do you mean by that sir? AFAIK the local channels showed up without any problems on his old TV before they changed to digital signals. Also, if the channels were encrypted, wouldn't there still at least be a signal of some sort rather than it just showing static and saying "No signal"?
Ah okay, I did not know about the whole scrambling thing. Thanks.
I repeated the auto program and even the add-on digital channel scans altogether 10+ times and each time was the same result: does not successfully complete due to the blank/striped screen. I will give TWC a call and see what they say.