Cable box blew out my tvs hdmi??? - AVS Forum
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post #1 of 8 Old 07-31-2014, 06:15 PM - Thread Starter
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Cable box blew out my tvs hdmi???

Ok i saw other postings of hdmi problems and cable boxs. Of corse i feel my situation is diffrent and wanted to see if anyone knew anything about it.


Ok the cable poll had damaged equipment and was fixed by comcast.
The cable line comeing into the house had to be replaced.
My cable box was blown.
My tvs hdmi ports dont work anymore. But the rest including the suge protector on the tv electrical are fine.
So lightning was in the area. But i dont know what the problem actual was.
Comcast is not returning my calls but just spoke to a supervisor to day that may help.
Im not happy that what apears to be a problem from the comcast line somewhere then effects my tv.

Shouldnt comcast pay for the tv?

I understand if it came from my house but when the poll is damaged and the line to the house and the box then my tv.

Can anything else but lightning do that?

Before anyone says anything as in other posts im not looking to get anything for free i paid to much for the 60 inch tv and i pay almost 200.00 a month for years and years to comcast for the service and for a long time now since the incident.
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post #2 of 8 Old 08-01-2014, 10:35 AM
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So you believe that lightning was probably the issue that took out you line and the STB in your house?
That is a tough call the question remains is the STB the culprit or the Lightning.
If they don't (Comcast) respond positivly do you have homeowners insurance.
I would persue them a little more and see what happens.
Good luck.
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post #3 of 8 Old 08-01-2014, 12:29 PM
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doubtful comcast is going to be responsible - they don't offer the STB as lightning protection - just as a signal convertor

and it probably was the lightning strike, which would be an "act of god" as the insurance companies classify it

there was a thread on this subject with some good info on future protection - i live near a power substation which seems to draw lightning strikes like moths to a white lightbulb. Went thru a number of TVs as well as other equipment till i got a panel protector box as well as a AC Regenerator for the TV center. The "regenerator" actually takes 115V current, and uses it to drive a generator (looks like a large bass speaker inside the cabinet) and that generator delivers 115V out but that is current that is physically separated from incoming current - so no way a lightning strike can get to my equipment

see the thread at Lightning strike...what now?

hope that helps some - mother nature can be a bitch

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post #4 of 8 Old 08-04-2014, 06:35 AM
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Quote:
Originally Posted by larryccf View Post
doubtful comcast is going to be responsible - they don't offer the STB as lightning protection - just as a signal convertor

and it probably was the lightning strike, which would be an "act of god" as the insurance companies classify it

there was a thread on this subject with some good info on future protection - i live near a power substation which seems to draw lightning strikes like moths to a white lightbulb. Went thru a number of TVs as well as other equipment till i got a panel protector box as well as a AC Regenerator for the TV center. The "regenerator" actually takes 115V current, and uses it to drive a generator (looks like a large bass speaker inside the cabinet) and that generator delivers 115V out but that is current that is physically separated from incoming current - so no way a lightning strike can get to my equipment

see the thread at Lightning strike...what now?

hope that helps some - mother nature can be a bitch

Regenerator won't help when the spike traveled through the coax.

There are surge protectors for the coax lines for that.

6 TV's in the house on FiOS and we only pay $4.99/month to connect them all!!! Power to the CableCard and WMC7!!!
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post #5 of 8 Old 08-04-2014, 07:28 AM
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Originally Posted by blueiedgod View Post
Regenerator won't help when the spike traveled through the coax.

There are surge protectors for the coax lines for that.
sorry, i should have said, the regenerators for the A/V market usually have coaxial circuits as well - the one i've got is a panamax "MAX 5500" - but it's no longer offered. Panamax though does offer quite a bit of A/V protection equpment, including surge protection strips with coaxial connections. In my dyslexic old age, i got focused on what i flipped out on, ie the equipment totally physically separating the output current from input.

someone else in that thread posted about another line of regenerators - i'd look at both for a surge protection strip with coax capability

fwiw

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post #6 of 8 Old 08-04-2014, 07:39 AM
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Quote:
Originally Posted by larryccf View Post
sorry, i should have said, the regenerators for the A/V market usually have coaxial circuits as well - the one i've got is a panamax "MAX 5500" - but it's no longer offered. Panamax though does offer quite a bit of A/V protection equpment, including surge protection strips with coaxial connections. In my dyslexic old age, i got focused on what i flipped out on, ie the equipment totally physically separating the output current from input.

someone else in that thread posted about another line of regenerators - i'd look at both for a surge protection strip with coax capability

fwiw

I just had to look it up. At $750 it is more expensive than my TV. I just use APC UPSes which switch to battery when line in voltage is too high or too low. Prevents damage from brownouts and spikes. At $50 to $100 a pop they are more cost effective, and give you some buffer time before generator kicks in when the power is out completely.

6 TV's in the house on FiOS and we only pay $4.99/month to connect them all!!! Power to the CableCard and WMC7!!!
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post #7 of 8 Old 08-04-2014, 08:03 AM
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Originally Posted by blueiedgod View Post
I just had to look it up. At $750 it is more expensive than my TV. I just use APC UPSes which switch to battery when line in voltage is too high or too low. Prevents damage from brownouts and spikes. At $50 to $100 a pop they are more cost effective, and give you some buffer time before generator kicks in when the power is out completely.
actually it was $1000 when i bought it but considering it survived the first lightning strike after i had hooked it up, and saved me a $3000 TV (Mitsubishi 36" CRT) + the other equipment, to me it was worth it. As i described in that thread, I've got a substation about 1/4 mile down the road (big fenced in area with what appears to be heavy transformers, and a high voltage transmission line running past the back of my house. I assume the substation is what draws all the lightning strikes. When we first moved in here, we had lightning strikes every 2-3 years and the first two took out a lot of equipment, mainly the TV but the cordless phones and battery chargers etc

A bud who's electronically literate recommended it to me.

If I didn't live in a "high strike" zone i'd probably go with a surge strip as well, but as the OP got hit by lightning, i assume if it's hit one time, it can hit again

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post #8 of 8 Old 08-04-2014, 07:48 PM
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Originally Posted by larryccf View Post
actually it was $1000 when i bought it but considering it survived the first lightning strike after i had hooked it up, and saved me a $3000 TV (Mitsubishi 36" CRT) + the other equipment, to me it was worth it. As i described in that thread, I've got a substation about 1/4 mile down the road (big fenced in area with what appears to be heavy transformers, and a high voltage transmission line running past the back of my house. I assume the substation is what draws all the lightning strikes. When we first moved in here, we had lightning strikes every 2-3 years and the first two took out a lot of equipment, mainly the TV but the cordless phones and battery chargers etc

A bud who's electronically literate recommended it to me.

If I didn't live in a "high strike" zone i'd probably go with a surge strip as well, but as the OP got hit by lightning, i assume if it's hit one time, it can hit again
I wouldn't recommend a surge strip to anyone. Once burned, twice shy. I recommend UPSes.

6 TV's in the house on FiOS and we only pay $4.99/month to connect them all!!! Power to the CableCard and WMC7!!!
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