Purchased the Wide version of "The Departed" over the weekend and I'm not sure what I was supposed to get. I have a 16:9 TV (SONY 46E2000) and I have my cable box set for 16:9 output. However, the picture I got had black bars on top and bottom and also had the pillar bars left and right that you get with 4:3 programming. This is with Time Warner cable in NY/NJ. Upon further research I found that this movie is filmed at 2.40 aspect ratio, so I guess that accounts for the black bars on top and bottom. But why did I get the pillar bars as well? Shouldn't the Wide version have filled my screen horizontally? Any insight?
You purchased the widescreen version of the film which preserved the OAR, but in a 4:3 signal format, akin to a widescreen VHS, not an "anamorphic" 16:9 version. You would have had to manipulate the viewing options of your TV (Zoom, Stretch, etc.) to fill the screen horizontially.
Thanks for the responses. I did call TW but the person I got was of no help. After some more research I've found that BTT917 has it covered. On my cable system all On Demand is broadcast in SD (4:3), so movies that have a wide version will have the black bars in a 4:3 window, and movies that don't specify are in the pan & scan chopped version. I will try another wide version and test out the zoom modes.