I just bought a Nuvo Grand Concerto + Dual AM/FM/XM radio. I am planning to connect a music server PC running CasaTunes.
I am trying to configure the system with the configurator software (2.06 that shipped with GC and 2.10) but I'm not able to connect from my laptop to the GC. I use a standard RS-232 DB9 cable (tried 2 cables, just in case). I also tried with a USB to RS-232 dongle. Every time I try to upload or downlaod the configuration, I get this message:
Error communicating with Grand Concerto - Unable to detect Grand Concerto.
Is the IR Learning Station necessary to communicate with the GC? From what I read in docs and forums, it doesn't seem to be the case. I did not buy it because I don't plan to use other non Nuvo sources for the moment that would require IR programming. CasaTunes software comes with its IR files. It requires a RS-232 connection with the GC to take control of it.
Nothing is connectedto the GC except the RS-232 cable and power. I tried with configurator software version 2.10 but it doesn't help.
By the way, how can I update the GC firmware to the latest version and where can I get the updates. Could not find it in ProZone on Nuvo web site.
Any help will be appreciated. I can't wait to have that thing play some music.