For the past 60 days I have owned and tested my way through 3 new VP50 video processors and wonder if others have had similar quality control problems?
I decided to invest and upgrade from my old DVDO iScan Plus to mate with a Pioneer 5060 Plasma and bring HDMI, component, S-video, stereo, Coaxial Digital and
Optical Digital inputs together and converted to match the Plasma. Electrical power is run through a fulltime surge surpresser, and Sacramento's power is generally not a problem anyway.
(The DVDO iScan Plus died from its own heat. I know this because I can revive it by cooling it with a fan.)
#1 VP50 was confirmed by DVDO as a hardware problem as the slanted lines on all inputs would not go away. #1 was returned - exchanged for another new VP50.
#2 VP50 would not allow audio via the hdmi input and the s-video only showed in black & white. The audio also provided a regular popping sound on all audio inputs that were not "active". All calls for help suggested that it was either a software problem or a cable problem. New cables were tried (the old ones worked on #1) and the first software / firmware update was tried. (It was also discovered that the serial to usb adapter noted as included in the manual was a "typo" but DVDO was willing to send one after a discussion.) The audio and the s-video problems continued as problems. #2 was returned and exchanged for yet another new VP50.
#3 VP50 started out as a solution. Audio worked on hdmi and s-video was now in color. In less than 1 week, the audio via the hdmi disappeared.
Because of the history of #1 & #2, and realizing that many products are not properly "burned in", I decided to leave the VP50 turned on with a signal from the the Dish network running. (The VP50 was directly on an open shelf with a great deal of "breathing room").
Soon the s-video color started flashing at about 1 per second and within a few days it was black & white.
Again I was told it probably a software problem and there was now another software update to try. Alas twas no solution.
At this point I am about to give up on DVDO, but I thought that I should ask if my experience is an isolated experience or a general problem.
My question: Does there seem to be a quality control a problem for DVDO VP50 or others?