Originally Posted by Josh@dvdo
As I stated earlier, AVS Forum is an international community but AV Science is a US Reseller of DVDO products. Like most manufacturers in this industry, we have a network of international distributors that support/sell our products in their respective countries. These distributors have the exclusive rights to sell DVDO products in their countries and we will not allow a US Reseller to serve their customers.
The only official distro in the UK is OWL who when I spoke with them re-upgrading to the VP50 said I must deal directly with DVDO and any special deals are dealt with out of the US only.
This seems to be the case once again. I pay DVDO (in the US), they ship the VP to my local distro (OWL), I receive it, and send back my old VP to them (OWL) and DVDO in the US refund the trade-in value.
They also told me they make far more money selling the units at retail price, so have no desire to offer discounts or trade-ins locally.
So how is my local distro adding any value other than offering warehousing and logistix facilities?
Paying the full amount in US $ is also a bug bear, as we loose in the conversion back to local currency, then loose again on the refund. On the VP50 it was £40 ($80) due to exchange rate movement. Which not a fault of DVDO but does additionally affect non-US buyers.
Maybe a better solution would be to charge the difference, and if after 30days the old VP had not been returned then charge the full amount?
Josh I personally think that if YOU-DVDO are going to offer these upgrades via the US ONLY then EVERYONE should be treated the same, as in the PAST!
The additional $150 discount must be coming from DVDO as I can't see AV-Science loosing profits... so why not just offer it to all.
I like other nearly pressed the button yesterday, but have since changed my mind and am questioning if the NR and EE will really make much of a difference to how I use my VP50 - I would surmise the NDA will cease at the end of August, so no reviews until the discount has finished....