Working on issue with Verismo team now. Box still says it can not access vunow server. They have assured me that if they can not fix it within the hour they will send me a new box configured by them.
They suspect something wrong with the network, although I can view Youtube, myspace, videos, etc. and all my other PC's work fine.
We shall see,
they also say that Netflix can be played via PlayOn, service running on a connected PC, as long as you have an existing Netflix account, I do.
Also, we can connect to any custom defined server/source using the vumarks service: , I will have to check this out.