Originally Posted by kws53
. . . Then I went back into the Media search and all it could find was one other computer on my network, despite the fact that all of my computers/servers can see the 550. . .
Hmmm . . . odd. The only thing that I can think of is that the network-masks are not all the same. Therefore some machines would see the size of the sub-net as smaller than other machines. But that shouldn't happen if all machines are configured with DHCP, as the DHCP server would be setting the masks for every machine the same. Have you tried going into a "cmd" window and issuing "pings" from each machine to every other machine? A matrix of responses might show a pattern.
A friend had an issue when Xfinity changed all of their IP addresses from the 192.168.1,X range to the 10.x.x.x range. His NAS refused to come back online with the new IP address. He ended up replacing the NAS (an extreme solution). When I changed my LAN from 10.0.0.X to 172.x.x.x, I had all kinds of problems that should not have occurred, but that I eventually sorted it all out, with a lot of restarting machines, especially the Ethernet switches.
. . . I even tried to force the 550 to see the IP address of the server through the manual process but it still can't see the media files.
That could be a authentication issue. Do the shares that contain the media files have guest access? I didn't have much luck getting the NEO's username/password mechanism working, and had to resort to enabling guest access on my media. Can your other machines see those media shares?
After thinking about this more - is it possible that the 550 can only link to one network source of media? When I originally set up the unit, the computer it now 'sees' did not exist. But having found this one, is it possible it can't deal with a second - and hence won't discover the server I want?
My NEO has no problems seeing multiple servers. It's actually a pain-in-the-neck, as I have to weed through about 50 shares on 12 machines in order to select the correct 5 shares. I don't think I have ever had shares from different machines enabled at the same time, however.