Originally Posted by moss312
I had the same problem today. Turn off quick start in settings and it will fix the problem. It will just take a few seconds to buffer before playing.
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I have the Yamaha RX-V373 5.1 surround sound receiver, I notice the same problem Friday night, after I purchased Star Wars: The Force Awakens. I checked several movies and some played in 5.1 and some didn't, one in particular was Moonlight which I purchased Wednesday night and it was playing fine in 5.1, but on Friday it wasn't. I thought it was my internet connection at first (which was slow at Friday night). I reset and updated my ATV, same problem, I restarted my ATV, I checked the Surround Sound setting, which was set to Best Quality Available, I changed it to 5.1...same problem. I waited to see what happens the next day, the problem persisted. Being that I have AppleCare warranty on my AppleTV 4, I called Apple, they were unaware of the problem and after placing me on hold for several minutes, I was told to check with my receiver manufacturer. I connected my AppleTV 3, played the Force Awakens, it worked fine, as well as all the other movies that I purchased. Right then I knew the problem was not on my end, it more than likely had to do with Apple servers streaming specifically to ATV 4 boxes. After reading the discussion on Apple communities website, someone mentioned the fix on this forum, I tried it and everything works like a charm...Thank you very much!!
I was getting annoyed because I have to have my movies playing in surround sound.