Join Date: Jul 2002
Location: National Capital Area
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I recently received my Roku XD|S box. Setup was a bit more complicated than I expected since I had to play with my router (a Linksys WRT120N) settings to be able to complete the process. But after several calls to Roku support, that was completed to my satisfaction.
What wasn't and isn't to my satisfaction is the ability of this box to connect to Netflix, Amazon or even Pandora at times. Case in point: I just tried to continue watching Ken Burn's "The Civil War" on my bedroom system. It was unable to connect, which is often the case. Other times it connects at low quality than constantly re-buffers before giving up altogether.
Here's the kicker: four feet away in my living room, my PS3 is streaming an HD movie from Netflix without a hiccup. Always works like a charm.
According to Speedtest, my ISP, Cox, even with the "strain" of streaming an HD film to my PS3, is delivering a download speed of 15.7mb/s and an upload of 3.3 MB/s with a ping time of 11ms. The Netflix Speed test 2 results are equally solid: 12970 kBps (fb: 15ms) The computer is in the same room as the Roku box only another six feet further away from the PS3.
So it isn't my ISP, and it probably isn't Netflix since it runs just fine on my PS3. (In case you're wondering, given the relatively low picture and, especially, sound quality of streaming video, I prefer to watch it on my 24" monitor with 2-channel sound in my bedroom.)
Here's my question: do it sound like I have a bad box? I really want that to be the answer. I like the idea of Roku: as described, it's ideal for my purposes. But man this sample is a lemon.
Thank you for any advice.