I've had the 8000 for 3 months now. Absolutely love it! Saw a video Netgear posted about the 7000 recently about its Airtime Fairness feature, thought it was awesome. Checked my settings/features, not in my admin. Tried to update firmware, says I have the newest version.
So I reach out to Netgear support. My mistake is identifying that I already own the product. The support agent replies with and I quote...
"The R8000 does not have the Airtime Fairness feature. There are no documentation stating why the Airtime Fairness is not part of the feature of R8000. The R8000 only have the Beamforming feature."
The worst customer service/support I think I've ever received, except for maybe Comcast. This after being a very loyal customer and owning numerous Netgear products.
Bob, would you mind reaching out to your Netgear people? I'm just curious as to why it's not available. Could it be available in the future through a firmware update or is it hardware related, and just simply impossible.
I mean I'm a little bummed that I purchased the highest end Nighthawk, but a lower model has more features. lol I wouldn't trade the 8k for the 7k. It would be nice to know why though.