*Official* KDLinks HD*** Streaming Media Player Thread - Page 14 - AVS Forum
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post #391 of 399 Old 07-21-2014, 04:38 PM
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Originally Posted by WynsWrld98 View Post
What is your display device? I'm very disappointed with KDLinks support. I reported this issue many months ago and it was never fixed when I tried in more recent firmware updates. I reported many other problems as well and don't think any of them have been fixed, none of them ever mentioned in firmware "release notes" (I put that in quotes because the release notes are a few words with etc thrown on end, stupid, but nothing I reported ever mentioned in any firmware update release notes). I was told by support that this product would be evolving with a lot of changes but never happened, very frustrating.
I have a Pioneer Elite Plasma.
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post #392 of 399 Old 07-25-2014, 09:27 AM
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Hi everyone,
I have bought a Kdlinks HD720 recently and I have tried 3 different external HD models on the USB port:

1 WD My Passport 2TB Portable External USB 3.0
2 Seagate Expansion 1TB Portable External Hard Drive USB 3.0
3 Seagate Backup Plus 3TB Desktop External Hard Drive with Mobile Device Backup USB 3.0

The first one was OK and could watch all the movies perfectly.
The other two (Seagate models) had serious stuttering problems. All the movies, no exception. It happened with small files (3-8 Gbs) and big files (20-30 Gbs). It also happened with mkv files and m2ts files. I also tried all the USB ports in the media player.
Can anyone help me? Any ideas?
I have upgraded the firmware to v1.4 but the problem persists.
Is it something related to the HD format? Because I think it is no coincidence that happened with the same HD manufacturer.
Thanks in advance !

Last edited by wjlussier; 07-25-2014 at 09:29 AM. Reason: Spell mistakes
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post #393 of 399 Old 07-25-2014, 12:17 PM
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Originally Posted by wjlussier View Post
Hi everyone,
I have bought a Kdlinks HD720 recently and I have tried 3 different external HD models on the USB port:

1 WD My Passport 2TB Portable External USB 3.0
2 Seagate Expansion 1TB Portable External Hard Drive USB 3.0
3 Seagate Backup Plus 3TB Desktop External Hard Drive with Mobile Device Backup USB 3.0

The first one was OK and could watch all the movies perfectly.
The other two (Seagate models) had serious stuttering problems. All the movies, no exception. It happened with small files (3-8 Gbs) and big files (20-30 Gbs). It also happened with mkv files and m2ts files. I also tried all the USB ports in the media player.
Can anyone help me? Any ideas?
I have upgraded the firmware to v1.4 but the problem persists.
Is it something related to the HD format? Because I think it is no coincidence that happened with the same HD manufacturer.
Thanks in advance !
I don't know what cables come with seagate usb drives but I have a WD my passport 1tb and a WD my passport ultra 2tb and if you use anything longer than a 2 foot usb 3.0 cable "I've tried 6 different brand cables" they give problems either connected to pc, laptop , xbox one or tv. It's either use a short cable or else use a usb 2.0 cable... even tried an active extension cable and even when plugging in the dc adapter to give extra power to the usb cable they still problems as well.. it's either use a really short cable or a usb 2.0 cable :-\ but with the short cables they work 100% reliable


kinda gets aggravating when you need to plug in the drive to tv's usb ports which are always either on top of the tv or on the side the dang 1.3 foot cables are not long enough to reach the shelf the tv is on so you end up needing something to put the drive on so it's not hanging in mid-air
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post #394 of 399 Old 07-28-2014, 03:04 PM
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won't recognize a hard drive.... my pc will recog the drive and then lets me copy files back and forth working like an external enclosure but the stupid a200 won't recognize the drive. if you try to format the drive through the a200 it just says unformatted hdd not found... I've tried a 2tb WD Black sata 3 and a 1tb WD Blue sata 3 drive still can't get the a200 to find or use files off the hdd
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post #395 of 399 Old 07-29-2014, 11:02 AM
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Howdy all!

Just bought an HD720 a couple of months ago and I must say I'm VERY pleased with this device. It doesn't have all the "bling" in the menus and structure that other units have and the wireless is weak as hell, BUT!, with that being said, it plays EVERY FORMAT in my collection and with the drive installed in the unit, gives me absolutely no grief! I read a lot from folks who complain about this unit or that unit or this or that feature. Honestly? This is the FIRST unit of many I've bought so far that has played EVERYTHING I own without fail. My collection is 10 years in the making with over a thousand titles in Divx 3, 4, 5, and Pro alone and my BD rip count is now up to 400 not including all the youtube flash leeches, etc. Thankfully, these guys concentrated on what was the most important feature first. Format compatibility and "playability"! Hopefully, they'll get the wifi issues under control with subsequent models. I have been looking for 2 years for a device that lived up to it's claims of format compatibility, but every one I've used has come up short. I can't throw around $2-300 dollars on bull**** that doesn't live up to the manufacturers hype or is selective on what it wants to deal with. I could care less about pretty menus and nifty bells and whistles when the damn thing won't play the most basic (and older) formats.

KDLinks keep it up!! I'll be back for more!

Fish

P.S.
Your inline subtitle menu and download feature is THE BOMB!!!!! And it recognizes SRTs!!!! My deaf sis-in-law thanks you!
P.P.S. I'm still using the initial v1.1 firmware...

Last edited by Fishman1; 07-29-2014 at 11:37 AM.
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post #396 of 399 Old 07-29-2014, 12:22 PM
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I must have just got a lemon unit. mine refuses to detect it has a hard drive in it. and the air mouse controller even if you lay it flat on a table pointing directly at the unit on the same level the mouse hurries and jumps to the top left of the screen.. I'll just send it back to amazon for refund and either order another one or just get a mede8er 800x3d and give up on the android features.
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post #397 of 399 Old 07-29-2014, 10:28 PM
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I've played around with the unit all day and still won't work with any of the internal drives I tried along with a 500gb sata 2 seagate drive I found in my drawer from an older pc build. But so far external drives will work fine. I've played about 34 different files from shows , movies , rips , torrent grabbed movies all with no problems So I'm guessing I have a unit with a bad hard drive bay.

External drives I've tried that work "all usb 3.0" Seagate My backup plus slim series 2tb. , WD my passport 1tb , wd 2tb my passport ultra , muskin 64gb usb 3.0 thumb drive, patriot X series 32gb. have not run into a file I cannot play yet but still would like to return the item for one with a working drive bay and and motion controller remote that doesn't have a mind of it's own. 've also tried formatting all the sata drives with ntfs , exfat and unformatting the drives to raw with no partition and still won't recognize them :-\
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post #398 of 399 Old 07-30-2014, 03:06 PM
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Most definitely a defective drive bay or supporting electronics (controller). Have you looked into the bay to see if it is "obstructed" (not completely seating) or if the receiving connectors are out of position? Either way return it! You've done all you can.
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post #399 of 399 Old 07-30-2014, 05:04 PM
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Originally Posted by Fishman1 View Post
Most definitely a defective drive bay or supporting electronics (controller). Have you looked into the bay to see if it is "obstructed" (not completely seating) or if the receiving connectors are out of position? Either way return it! You've done all you can.

yup tried everything and it fully seats all the 3 drives and my pcs and network will recognize the drives inside the kdlinks so it lets me send or receive files from the drives when they are installed in the a200 just like any other external drive enclosure so the bay works but the controller inside the a200 isn't detecting a drive.. Sent it back to amazon for refund "they didn' offer a replacement option for the return" and will either buy another or just go mede8er.... but I kinda liked the kdlinks it worked with every file I threw at it it just has a bad drive controller and a bad remote "jumps up and left on the screen like it had a mind of it' own"

sent 4 emails so far to "Care@kdlinks.com" never heard back... they sent my an message through amazon telling me to contact them as they want to make things right and make me a happy customer but they don't reply to emails so it's a ~~~~ kinda situation.
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