general AT tidalsupport DOT zendesk DOT com,
kristin DOT eldnes AT tidalhifi DOT com,
service AT tidalhifi DOT com,
support AT tidalhifi DOT com
Firstly, I've signed up to the 30-day TIDAL trial and it's excellent! Congratulations to you all for your hard work.
1. The Pulselocker streaming service available through the 'Splyce' iOS app has a large catalogue of niche dance music and some interesting playback effects for mobile DJing. However, I would love to see TIDAL support in the 'DJ Player' iOS app ( http://djplayerapp.com
) with its fully-featured timecode support, and I feel that its developer, Gábor Szántó, might be interested in a partnership. I would also love to see TIDAL support in desktop-based DJ apps: Traktor, Serato, Virtual DJ, Cross, djay, Deckadance etc. Is there any possibility of this?
2. I notice that you have AirPlay support in your iOS app - what about Google Cast support in your iOS and Android apps? Will you also be updating your Android app to support Android TV? What about Apple TV, Xbox One, Playstation 4?
3. Lots of mobile operators are now rolling out LTE-Advanced, and CEntrance - not to mention Sony, Denon and OPPO - are aggressively expanding their range of portable DACs. Genelec and JBL Professional have recently made exciting announcements, and I'm sure CES and NAMM in January will reveal yet more products promoting great audio quality.
I note that Deezer has just launched in the US with their 'Elite' service in collaboration with Sonos and featuring the same streaming as yourselves: 16-bit/44.1kHz CD-Quality. This is the same fidelity that Qobuz use in other countries and, crucially, they also offer up to 24-bit/192kHz digital downloads if the studio masters were recorded in such resolution (as do HDTracks, Pono Music etc).
However, do you have plans to offer *streaming* at 24-bit/192kHz at some point soon? What about streaming of 5.1 and Dolby Atmos?
4. Also, it is expected that Google Music Key and YouTube Music Key will offer hi-fi sound with HD music videos very soon, building upon their existing Play Music All-Access service. There are also rumours that Apple will leverage the Beats Music editorial curation to launch a new hi-fi music service in concert with the Grammys next February, perhaps including streaming. Spotify have gone on record to say that they are watching all these developments closely and will be prepared to raise their bitrate above 320kbps when necessary.
How do you intend to differentiate the TIDAL proposition amongst this landscape of keen and extremely well-funded competitors?
Nicholas Polydor (based in the UK)