Trouble with Sony KDL-65W850A and NetFlix App - AVS Forum | Home Theater Discussions And Reviews
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post #1 of 1 Old 12-30-2016, 04:47 PM - Thread Starter
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Post Trouble with Sony KDL-65W850A and NetFlix App

Hoping someone can give some insight on this issue I've been having with my Sony KDL-65W850A.

When i launch the Netflix App from the TV remote i will encounter two behaviors. 1) App will never launch, just get brief icon in top right corner to show app is trying to launch. 2) Netflix will open, can select profile and once show starts to stream, maybe reach 20% or so, Netflix will close out back to cable TV input HDMI 1.

TV was unplug from wall and powered back and Netflix may or may not work again, but is is only temporary. Recently it has not made a difference. Odd thing is when Netflix is started from my phone and cast directly to the TV the Netflix application opens and streams the show just fine. Have tried a factory reset of the TV and Netflix behaves the same way after the reset.

Any help is greatly appreciated!
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