How long did it take for your RMA Drive?
My question is about customer service from hard drive companies. I bought four WD Red 4TB hard drives from Amazon last year. One drive was DOA and Amazon sent me a replacement right away. Now, a second drive is showing SMART errors and it appears i have to return the drive with a RMA.
My question is, if you had to return a bad hard drive in warranty, how long did it take to get a replacement. For two drives to fail in a year is a pretty high failure rate IMHO. I never had any hard drive failures recently (I have been using Toshiba and WD Black drives for my desktop with no issues). Previously I had Hitachi and Seagates with a pretty high failure rate.
I currently am running two NAS devices with 11 WD Red drives and that is a big investment. Do you find any brand in particular to be really reliable?
If it's not a BIG screen, it's not a theater...