Vizio M43-C1 tv, Arris NVG443B router
For router specs see data sheet:
I couldn't find a forum section that seemed to be dedicated to Wi-Fi, so I hope folks on this form can answer my question.
I've had a few problems with my new internet installation and had to call Frontier support a couple of times.
Without all of the details:
I recently had Frontier 24Mbs broadband internet with wi-fi router installed. I've noticed what seems to be a change with the wi-fi connection speed at my tv. I once tested the wi-fi at my tv as 13Mbs, but it now reads anywhere from 49Kbs to 2.5Mbs. Sometimes it says 'no download available.' What would be typical for a wi-fi tv connection speed with a full 5 bars signal strength?
Below are more details if it helps.
About a week ago I had Frontier Broadband internet (24Mbs) installed with a wi-fi router. (My first wi-fi internet and first use of the wi-fi built into my Vizio tv.) At first I had 23+Mbs at my ethernet wired pc. After the installer left I had problems establishing a connection to my Vizio wi-fi tv (the router wasn't set up properly). I called Frontier support who made changes to my router settings and helped establish the wi-fi tv connection.
A few days later I saw for the first time that my tv has an option to 'Test Connection.' I found that my wi-fi connection at the tv was 13.8Mbs and, checking at my ethernet wired pc, I had that same speed. I wasn't getting the near 24Mbs speed that I was first getting at the pc. ( I don't know if the change of my pc internet speed from 24Mbs to 13Mbs was due to the changes made by tech support in that first call or not.) I called tech support again who had me plug the ethernet wire into port 2 instead of port 3 on the back of the router and made some changes to the router settings. They got my pc back to 23+Mbs, but I did not check the tv wi-fi speed as I had the technician on the phone overly long already.
Yesterday, I checked the wi-fi speed at my tv. It was down to 49Kbs to 2.5Mbs. A few times it said 'no download available' and Netflix would not load. Even at this low speed, when a Netflix program does load, it does so in about 2 seconds but, the picture is often degraded for 15 to 30 seconds. (Again, I don't know if what seems to be a very low wi-fi speed is because of the changes made to my router by tech support in the second call.)
After that second call, I found that the tv wi-fi strength went from a consistent 5 bars to 4 bars and occasionally 3 bars. Today I found that the phone wire supplied by Frontier was bad. In cycling the modem, it most often would not connect to the internet. I replaced the phone wire with my own and the modem seems to make connection consistently. Even with the new phone wire, the tv wi-fi connection speed is still as low as it has been. Moving the modem around a little, I am back to 5 bars, but I don't know if that will remain consistent.
It all comes down to that there seems to be a considerable drop in my tv wi-fi connection speed. This being my first wi-fi stuff, I don't know what is typical but, I did see the wi-fi speed at 13+Mbs at one time.