Questions on DLink DSM-520 - Page 56 - AVS Forum
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post #1651 of 1954 Old 04-04-2008, 08:51 AM
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Quote:
Originally Posted by aldamon View Post

I'd to use my PS3 for everything and get rid of the extra box. I've been asking for simple things like selectable font sizes in the GUI and faster detection of the network and media server, and DLink can't seem to deliver. People are still having sync problems (myself included occasionally) after almost a year. Active-TV would be great for things like Netflix and MLB.TV, but we still wait. The 520 could be the "goto box" for Netflix Watch Now in the living room. Do they care enough to put some pressure on MediaMall?

DLink FINALLY added the screen saver to the Now Playing screen after 3 years. I guess I should be dancing in the streets.

The only thing that holds me back is I don't trust Sony. They just added XVID/DIVX support and who knows if they'll take it away? Also I believe there's still no 5.1 audio support with the PS3 in the XMB. So the 520 stays.

At this point, nothing reasonably priced (<$300) is a panacea (as far as I know). AppleTV sounds very promising, but then you're tied to Apple--kiss NetFlix--who have a TON more movies--good bye. Re a DVR, AppleTV (nor the DSM-520) doesn't have it, but filed a patent for this capability, so it'll probably come down the line.

I find that I'm living with the 80/20 rule with my DSM-520. It meets 80% of my needs. Yes, there are sync issues, but not most of the time (not even 20% of the time). I can get vids and music from my laptop in another part of the house over to the 520 w/o issue more than 80% of the time. I get to watch the shows/movies I want, when I want, more than 80% of the time. Does it have DVR? No. But I almost don't watch any TV anymore, and if I miss something, I can always get a torrent from sharetv or tvrss. Internet video (YouTube) or Active-TV? Cool idea, but nothing I'm crazy about--maybe when the quality (and software) become amazing, then I'll get more excited about it.

I just bought a Western Digital 1TB NAS that I now have all my media on. My Laptop, in another part of the house, runs the media player, pulls up the media from the NAS wirelessly, and then sends it to the 520 wirelessly. Quality: awesome.

80/20 rule? Maybe even better: 95/5 rule. For me, it comes down to this: The D-Link DSM-520 isn't the silver bullet, but for around $200, something that meets most of my needs most of the time, I think it's a great bargain.
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post #1652 of 1954 Old 04-04-2008, 11:30 AM
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They know this issue. It should be fixed in the next release. The won;t fix it because it need a major change and it need to full regression test which is impossible in this stage.


Quote:
Originally Posted by sergioe View Post

att1234,

[I have confirmed that this is a firmware bug. The source aspect ratio is incorrectly to be setup as 4:3. However, for pictures, it should be a square pixel (4:4). This is why you see black strips above and below the screen.]

Thanks for following up on this problem. I just noticed that DLink posted firmware version 1.06 with a lot of other fixes and improvements. Is DLink aware of this problem (incorrect pixel size for pictures), so it can be fixed in the next version?

sergioe

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post #1653 of 1954 Old 04-04-2008, 11:42 AM
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In my memory, it can support up to 300x300 or 400x400. I am not sure.

Quote:
Originally Posted by itsxrayelk View Post

Thanks for the work you've done on the firmware, but what are the specs of the supported size here? What are the improvements you've made?

None of my album art works in v1.06.

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post #1654 of 1954 Old 04-04-2008, 11:43 AM
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If you can send me a picture, I can test it and tell you why.

Quote:
Originally Posted by itsxrayelk View Post

Thanks for the work you've done on the firmware, but what are the specs of the supported size here? What are the improvements you've made?

None of my album art works in v1.06.

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post #1655 of 1954 Old 04-04-2008, 11:49 AM
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It's wired. They may pull the patch out of release. I will check it by myself and update latter. However, it will take some time because I am not work there any more.

Quote:
Originally Posted by CyrilC View Post

I just upgraded my firmware to 1.06
The auto-upgrade worked OK on my DSM-520, no problems with the ftp path.

It looks like the problem with album art has not been fixed and version 1.06 still fails to display any images much over 200 X 200

From an earlier post by ATT1234:
{ btw, Att1234 : Thanks buddy! We would be lost without you ! }
"Assume that the resolution is axb. If a*b*3 > 128*1024, we won't show it. 1.04 will crash when there is big album art inside the MP3 so that we put this limitation"

I think this problem is still here in 1.06.
Here are the calculations for reference:
128 X 1024 = 131,072
300 X 300 X 3 = 270,000 bigger
200 X 200 X 3 = 120,000 smaller
209 X 209 X 3 = 131,043 smaller but about max size

Here are some I tried this afternoon.
Using Twonky Media server version 4.4
All files are MP3 with the image embeded in the tag using EasyTag on Linux.
All image sources are png files.
The Twonky database was rebuilt after adding the art to the MP3 and before trying the display on the DSM-520

EarlyTracks.png the album cover is 300 X 294 didn't work
BobTillYouDrop,png the album cover is 301 X 300 didn't work
TransendentalBlues.png the album cover is 300 X 300 didn't work
ThatWasMe.png the album cover is 248 X 248 didn't work
EastNashville.png the album cover is 138 X 140 worked OK

all tracks played OK, fast forward OK, switch tracks OK, so no crash
only the smallest one displayed album art

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post #1656 of 1954 Old 04-04-2008, 12:03 PM
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Thanks for your report. I believe that there is size limitation as well as you said. The memory of DSM520 is very very tight after the Active-TV support is added. I will try to find the real number and post latter.

Quote:
Originally Posted by CyrilC View Post

Further testing shows it is just file size that seems to matter, not image geometry.

All of these test images worked:
TonyJoeWhite.png 142.3 KB 455 X 455 24 bit
LoveGodMurder.png is 111.9 KB and 500 X 458 at 24 bit
RusselRetrospective.png is 134.5 KB 301 X 300 at 24 bit

I did have to restart the DSM520 after I updated some mp3 files with new images but after that everything seems to work and to switch from image to image with no problems.

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post #1657 of 1954 Old 04-04-2008, 12:20 PM
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Let me share my working on DSM-520 for years.

The biggest missing step of DSM-520 is the public beta testing. DSM-520, actually all similar products, claims too much. There are way too much formats available in the world. It is almost an impossible job to support all of them well. In some cases, it is impossible because different encoder will put different conditions. Some of them are not streaming friendly. The combination of these conditions make us impossible to do full test by ourself. The small poor development team of DSM-520 has no capability to test everything in every changes. This is why it always fixes something and broken others from release to release.

The D-link LAB can guarantee basic functions only. If they can open the source, it will be even more helpful.


Quote:
Originally Posted by aagha View Post

At this point, nothing reasonably priced (<$300) is a panacea (as far as I know). AppleTV sounds very promising, but then you're tied to Apple--kiss NetFlix--who have a TON more movies--good bye. Re a DVR, AppleTV (nor the DSM-520) doesn't have it, but filed a patent for this capability, so it'll probably come down the line.

I find that I'm living with the 80/20 rule with my DSM-520. It meets 80% of my needs. Yes, there are sync issues, but not most of the time (not even 20% of the time). I can get vids and music from my laptop in another part of the house over to the 520 w/o issue more than 80% of the time. I get to watch the shows/movies I want, when I want, more than 80% of the time. Does it have DVR? No. But I almost don't watch any TV anymore, and if I miss something, I can always get a torrent from sharetv or tvrss. Internet video (YouTube) or Active-TV? Cool idea, but nothing I'm crazy about--maybe when the quality (and software) become amazing, then I'll get more excited about it.

I just bought a Western Digital 1TB NAS that I now have all my media on. My Laptop, in another part of the house, runs the media player, pulls up the media from the NAS wirelessly, and then sends it to the 520 wirelessly. Quality: awesome.

80/20 rule? Maybe even better: 95/5 rule. For me, it comes down to this: The D-Link DSM-520 isn't the silver bullet, but for around $200, something that meets most of my needs most of the time, I think it's a great bargain.

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post #1658 of 1954 Old 04-04-2008, 01:14 PM
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Although I do understand that it is almost impossible to fully test everything when making a firmware release, I still do not know how they missed certain issues for such a long period of time (like the audio/video sync issues). I am in no way ripping into you or D-Link about this, it is just very frustrating.

Att1234 - Any idea what we can do about this sync issue? It should be escalated, but going through the regular support channels has done nothing for me.

Quote:
Originally Posted by att1234 View Post

Let me share my working on DSM-520 for years.

The biggest missing step of DSM-520 is the public beta testing. DSM-520, actually all similar products, claims too much. There are way too much formats available in the world. It is almost an impossible job to support all of them well. In some cases, it is impossible because different encoder will put different conditions. Some of them are not streaming friendly. The combination of these conditions make us impossible to do full test by ourself. The small poor development team of DSM-520 has no capability to test everything in every changes. This is why it always fixes something and broken others from release to release.

The D-link LAB can guarantee basic functions only. If they can open the source, it will be even more helpful.

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post #1659 of 1954 Old 04-04-2008, 01:44 PM
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att1234,
[They know this issue. It should be fixed in the next release. The won;t fix it because it need a major change and it need to full regression test which is impossible in this stage.]

I'm glad to hear that they may fix it going forward. Thanks for following up on this.
sergioe
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post #1660 of 1954 Old 04-04-2008, 02:15 PM
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will this device play my mov. files??
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post #1661 of 1954 Old 04-04-2008, 07:01 PM
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Here is the result. The size of the embedded image must be less than 150K. The actual image size limitation has been removed. All of the files in their hand uses JPEG as imbedded image. This size is OK for JPEG. However, PNG files might be bigger.

For now, the solutions is to reduce the file size of the image so that the album art can appear. They can consider to increase the size to be 250K-300K in the future. However, as I said, the memory of DSM520 is very tight. They need to do more regression test before change the memory layout.

Quote:
Originally Posted by att1234 View Post

It's wired. They may pull the patch out of release. I will check it by myself and update latter. However, it will take some time because I am not work there any more.

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post #1662 of 1954 Old 04-04-2008, 07:16 PM
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I can explian the whole story. First of all, all files in the hand of the development team has not AV sync issue. However, this won't guarantee that every files is OK for our algorithm. This is related to the AVI itself.

The AVI is designed 20 years ago for the storage of media file by Microsoft. They do not even consider the 'network' in their mind at all. This is why Microsoft invent another format, ASF, to replace it for WMV&WMA.

Due to this issue, our network player need to have some assumptions about the structure of the AVI file. The most critical part is how the audio and video are interleaved. When the audio and video is not interleaved well, we need to drop some audio or video to make it sync. Unfortunate, this is almost impossible job for network player since there is no timestamp in the media data. The timestamp is stored in a separate table. In theory, it is possible to look at the table to decide how to make the data in sync. However, it will ask the player to perform a lot of seeks and it will make the playback looks jerky. We can perform this in seek or FF/FB only. This is why jump or seek can solve the AV sync issue.

Therefore, we abandon this idea and use some heuristic algorithm to drop the data. Unfortunate, this won't be perfect obviously. We 'hope' that users will encode their file well for the streaming or use ASF instead.

This is why some vendors like Sony and Apple provides their own encoder program to generate "correct" stream for their player. This can guarantee that all files are OK for the player. Their tech support will always ask you to use their own official encoder to do the job.

Quote:
Originally Posted by thepreshow View Post

Although I do understand that it is almost impossible to fully test everything when making a firmware release, I still do not know how they missed certain issues for such a long period of time (like the audio/video sync issues). I am in no way ripping into you or D-Link about this, it is just very frustrating.

Att1234 - Any idea what we can do about this sync issue? It should be escalated, but going through the regular support channels has done nothing for me.

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post #1663 of 1954 Old 04-04-2008, 07:17 PM
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Only when the video is MPEG4.

Quote:
Originally Posted by gregdpw View Post

will this device play my mov. files??

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post #1664 of 1954 Old 04-04-2008, 08:44 PM
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Quote:
Originally Posted by att1234 View Post

Here is the result. The size of the embedded image must be less than 150K. The actual image size limitation has been removed. All of the files in their hand uses JPEG as imbedded image. This size is OK for JPEG. However, PNG files might be bigger.

For now, the solutions is to reduce the file size of the image so that the album art can appear. They can consider to increase the size to be 250K-300K in the future. However, as I said, the memory of DSM520 is very tight. They need to do more regression test before change the memory layout.

Ok, this makes no sense. I am trying to get album art to display that is only 16K in size (300x299 JPG) and it is not working. The only way I get album art to work is to have Twonky auto-scale everything down to 150x150. I think that something is not right with the latest firmware. Perhaps the change didn't get put in after all...
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post #1665 of 1954 Old 04-05-2008, 10:09 AM
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Quote:
Originally Posted by att1234 View Post

...AV sync issue....related to the AVI itself....When the audio and video is not interleaved well, we need to drop some audio or video to make it sync...

Good post. I don't have a 520 but instead a SC200 which has the same Sigma Designs chip. These do a great job w/Xvid/Dvix avis, but only if the audio is CBR. If VBR (the default of at least one converter proggie AutoGK) then the chip has problems decoding regardless of WHAT the bitrate is.
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post #1666 of 1954 Old 04-05-2008, 12:52 PM
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Quote:
Originally Posted by k10ck3r View Post

Ok, this makes no sense. I am trying to get album art to display that is only 16K in size (300x299 JPG) and it is not working. The only way I get album art to work is to have Twonky auto-scale everything down to 150x150. I think that something is not right with the latest firmware. Perhaps the change didn't get put in after all...

Right. I found that with firmware 1.06 the dimensions of the image do matter and they must be 200 X 200 or less.
I rolled back to a beta version of 1.06 and am getting good results on album art.
In that version it seems to work as per Att1234's description: there does not seem to be a limit on the dimensions, just on the file size of the image. The maximum accepted seems to be just under 150 KB.
If you use an image larger than that it will not crash or hang the player, it just will not show the image.
Here are some test results:
==============================
LoveGodMurder.png 111.9 KB 500 X 458 24 bit works OK
RusselRetrospective.png 134.5 KB 301 X 300 24 bit works OK
TonyJoeWhite.png 142.3 KB 455 X 455 24 bit works OK
StillCountry.png 147.9 KB 455 X 455 24 bit works OK
AtlantaRythm.png 149.0 KB 298 X 298 24 bit works OK
DocPomus.png 149.1 KB 285 X 276 24 bit works OK
CampadresTexas.png 149.2 KB 289 X 289 24 bit works OK
JohnBorra.png 149.5 KB 330 X 330 24 bit works OK
NoDeeperBlue.png 149.5 KB 274 X 272 24 bit works OK
RevolutonNow.png 149.7 KB 270 X 270 24 bit works OK 153,257 bytes

====================limit is right here
SimpleDreams 149.7 KB 262 X 255 24 bit DID NOT WORK 153,313 bytes
AtTheRyman.png was 149.8 KB 280X280 24 bit DID NOT WORK
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post #1667 of 1954 Old 04-05-2008, 01:39 PM
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Hmm... Discovered another regression in 1.06... Previous firmwares would honor non-square PAR. Now it does not. This means all of my dvd rips are squished, even if the audio sync was correct.
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post #1668 of 1954 Old 04-05-2008, 07:10 PM
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Quote:
Originally Posted by att1234 View Post

The D-link LAB can guarantee basic functions only. If they can open the source, it will be even more helpful.

Are there plans to do this? Probably not since it took a very long time for D-link to even follow the GPL and release the kernel code for it.

I must say that w/ the skip buttons, I've started watching TV shows I record w/ the DSM-520 (previously I was and still am for some shows, using my MacBookPro hooked up to the TV). Better experience than the PS3 which you can't even *PAUSE* the video from my media server (probably because my media server is so basic).

I do have an issue where some AC3 audio appears to not be decoded/reencoded properly. It appears to drop the center/dialog channel. If I can get a sample, is there a way to get it to someone to fix the issue?
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post #1669 of 1954 Old 04-06-2008, 11:03 AM
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Quote:
Originally Posted by CyrilC View Post

Right. I found that with firmware 1.06 the dimensions of the image do matter and they must be 200 X 200 or less.
I rolled back to a beta version of 1.06 and am getting good results on album art.

Where did you get the beta firmware?
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post #1670 of 1954 Old 04-06-2008, 11:21 AM
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Quote:
Originally Posted by k10ck3r View Post

Where did you get the beta firmware?

Look on this thread (post from NC-DSM520User on Wed Nov 28, 2007 9:21 am):

http://forums.tversity.com/viewtopic...0e7eb21df0a5bf

Be carefull there is one extra ) that you should remove
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post #1671 of 1954 Old 04-08-2008, 07:36 AM
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I note that although the screen saver does seem to work in more situations it still doesn't work if you are all the way down in Rhapsody menus. That is, if you select a song or album. If you back out one level to the song title - the saver works. If you load the Album Art as I have indicated previously - the saver works. -- but not if you stay on the song selected screen.

BTW -- It would appear that implementing Album Art on Rhapsody would be pretty simple as one can get it now. -- I wonder if there are other issues involved.

Also -- Media Mall reports that they currently have a pre-Beta that supports Hulu so that should be coming along one of these days!!!!
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post #1672 of 1954 Old 04-08-2008, 10:59 AM
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Dlink recently released new firmware for the dsm520. I was HOPING that this new version would support DVR-MS files. Much to my dismay, it does not.



I will try again to contact Dlink support to get them to fix this. The product has claimed support for dvr-ms files from Day One and never has worked properly.

Keep your fingers crossed.
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post #1673 of 1954 Old 04-09-2008, 04:10 PM
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Quote:
Originally Posted by k10ck3r View Post

The only way I get album art to work is to have Twonky auto-scale everything down to 150x150.

Is this new in Twonky? I don't remember seeing that before, and I haven't yet updated to v4.4.

I decided to hold off on any Apple purchases until after WWDC, so if I can get this working the 520 might get a reprieve.

Quote:
Originally Posted by as400jockey View Post

I will try again to contact Dlink support to get them to fix this

Good luck with that! :P
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post #1674 of 1954 Old 04-09-2008, 05:29 PM
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I am having an issue with my 520 accessing the server properly for the ActiveTV function. It is logging in and handshaking with the server, but the TV screen populates with the typical ActiveTV blue background with no icons and two messages - 'Undefined' for the icons. I can logon as an Administrator on the PC server machine running the MediaMall side, use the supplied ActiveTV icon and see ActiveTV content so my server connect outbound is active. I have disabled all firewalls and re-installed the ActiveTV software.

I noticed I get the same result with the blue background and 'Undefined' message text when I logon on as a different user on the PC server and try using the ActiveTV icon.

Anyone have any ideas before I try to go to D-Link Support?
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post #1675 of 1954 Old 04-10-2008, 08:50 AM
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I was happy to see WMA support in the latest firmware, but less happy with how it works. I have corresponded with the vTuner folks and they aren't sure that the D-Link WMA support will do all it is supposed to. My problem -- I use vTuner for audio feeds (great selection). MP3 feeds all play without problem. WMA feeds may play, may play for a while, or may not play at all. For example, the CBC Radio Two feed will play for a few seconds, or it may play for a few minutes, or perhaps for an hour or 2. When the feed is dropped by the 520 I often need to reboot the unit to get vTuner working again. Are any of the rest of you having similar problems?
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post #1676 of 1954 Old 04-10-2008, 09:35 AM
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Quote:
Originally Posted by SlickRickDFW View Post

I am having an issue with my 520 accessing the server properly for the ActiveTV function. It is logging in and handshaking with the server, but the TV screen populates with the typical ActiveTV blue background with no icons and two messages - 'Undefined' for the icons. I can logon as an Administrator on the PC server machine running the MediaMall side, use the supplied ActiveTV icon and see ActiveTV content so my server connect outbound is active. I have disabled all firewalls and re-installed the ActiveTV software.

I noticed I get the same result with the blue background and 'Undefined' message text when I logon on as a different user on the PC server and try using the ActiveTV icon.

Anyone have any ideas before I try to go to D-Link Support?

What OS are you on?

Also, ActiveTV seems to need quite a few Windows Services "on" in order to function properly. Have you ever gone into Services in the past and turned any off?
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post #1677 of 1954 Old 04-10-2008, 02:13 PM
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Quote:
Originally Posted by att1234 View Post

I can explain the whole story. First of all, all files in the hand of the development team has not AV sync issue. However, this won't guarantee that every files is OK for our algorithm. This is related to the AVI itself.


Unfortunate, this won't be perfect obviously. We 'hope' that users will encode their file well for the streaming or use ASF instead.


This is the best post I have seen on this topic yet. Thank you!

I have the problem and I encode my own AVI's. I have tried many different options and as of yet have not found the silver bullet. If you (or anyone) could share the magic formula to make AVI's that do not have the AV/Video Sync problem I would really appreciate it. Is there any one thing I should be looking for?

I am a Linux users (I have a windows box somewhere so don't limit comments to Linux) and I am using the dvdrip front-end to transcode. I have also tried avidemux. Other tools exist that I have not tried but I am willing to try anything that works.
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post #1678 of 1954 Old 04-10-2008, 06:25 PM
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Quote:
Originally Posted by SlickRickDFW View Post

I am having an issue with my 520 accessing the server properly for the ActiveTV function. It is logging in and handshaking with the server, but the TV screen populates with the typical ActiveTV blue background with no icons and two messages - 'Undefined' for the icons. I can logon as an Administrator on the PC server machine running the MediaMall side, use the supplied ActiveTV icon and see ActiveTV content so my server connect outbound is active. I have disabled all firewalls and re-installed the ActiveTV software.

I noticed I get the same result with the blue background and 'Undefined' message text when I logon on as a different user on the PC server and try using the ActiveTV icon.

Anyone have any ideas before I try to go to D-Link Support?


Don't go to D-link, go to MediaMallSupport, ActiveTV is their product and
the are VERY helpful. I have had two problems very similar to your issue
and they have solve both of them.. A couple of suggestions, first you
might try the release of the MediaMall server on their website.
www.themediamall.com then if that does not work, I would go into the
setting menu, and turn on logging, after you have seen the error,
then click on the send button, it will zip up the logs files, then you
email them to support. Also make sure that you see the issue both
from the windows application and from the 520. If you are running vista
ultimate 32, there is registry bug that we ran into that has nothing to do
with their software (they found it for me), and created a work around.
I can not speak for everyone, but I have NEVER found a support group
for a company that really went out of their way to resolve the problem like MediaMall Support.
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post #1679 of 1954 Old 04-10-2008, 07:06 PM
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I haven't seen this posted in this thread yet and I love being the bearer of (hopefully) good news:
"Although I am an April Fool for sure (born on the 2nd), this is no April Fools joke I am so excited about our new software release (2.57 - coming out next week). I just spoke with David our CTO (in Denmark) and Jeff our CEO (in NY), and WOW it is really jam-packed. We are adding in advertising for the first time with Tremor Media and SpotXchange; there is a bunch of new content (Hulu, Howcast, CNN, ESPN, and lots more), a registration mechanism (so we can figure out how many folks are installing MediaMall). We also recently released a new standalone UPnP Media Server. Obviously the dev team has been seriously cranking. Once we release it, D-Link will post it to the DSM-520 user base so that folks can get the latest stuff. And I'll let you know when it is available as well."
From this blog: http://www.themediamall.com/blog/


Can Netflix support be far behind???
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post #1680 of 1954 Old 04-10-2008, 07:20 PM
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Note my previous note that Hulu (at least) was pre-beta just a few days ago. I'm excited too, but not planning on holding my breath :-)
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