Originally Posted by Kei Clark
It's clearly stated in my post at the top that I can't test ISO/IFO yet, knowing that the software was almost done but not installed on the shipped sample. Reliable firmware upgradability makes field testing quick and easy.
You said it in a very non-specific way. If you had been forthright, you would have clearly stated there was currently no support for ISOs. Instead you said “I can’t test it” which can mean either you don’t have any ISOs or the firmware doesn’t support it.
Why be so vague about what isn't working? Why don't you go down the currently known issues with the 6500 so we as consumers can make a more informed buying decision? I noticed madshi’s question about high bitrate files was ignored. Should we assume the 6500 has problems with these files?
Even better would be a report of the status of the many bugs currently affecting the 4100 firmware. Are these fixed in the 6500? Bugs like slow icon browsing, no rewind in mpeg2 files, problems with playback of ISOs on local hard drive, etc.
How about a comparison with its competition, Popcorn Hour? How does its features match up against those of the Popcorn Hour? Does it work with the great llink? Can it do embedded subtitles in mkv like Popcorn Hour?
This product is more than twice the cost of its competitor and the 4100 firmware was anything but stable so it is understandable a consumer would be cautious in investing in a product whose quality control has gone downhill. Dvico was never able to get the 4100 firmware stable and buyers were forced to keep track of which features were working in which firmware:http://www.mpcclub.com/modules.php?n...wtopic&t=14312
Why, thank you for your concern about our sales, but I can assure you that any such omission would have been relayed and shipment held. No one in the chain would have let that happen, not DVICO, not the testers, and not the retailers as the loss due to returns would be costly.
If this is the case, why did you ship the 4100 when the firmware did not support the advertised tuner functionality? As reported here at AVS, you were even shipping 4100s with the tuner installed even though the firmware didn't support it. In fact it took 2 months after the 4100 was released for Dvico to deliver a firmware that supported the tuner (the 4100 was released in early May, 1.0.38 was released in early July).
When the 6500 is released, will it have all the advertised features working correctly or must we once again purchase a broken product and wait/hope for Dvico to fix it?