Samsung is JUNK! - Page 4 - AVS Forum | Home Theater Discussions And Reviews
Baselworld is only a few weeks away. Getting the latest news is easy, Click Here for info on how to join the Watchuseek.com newsletter list. Follow our team for updates featuring event coverage, new product unveilings, watch industry news & more!


Forum Jump: 
Closed Thread
 
Thread Tools
post #91 of 93 Old 07-10-2014, 11:30 AM
AVS Special Member
 
KidHorn's Avatar
 
Join Date: Nov 2003
Location: Derwood, Maryland
Posts: 3,396
Mentioned: 3 Post(s)
Tagged: 0 Thread(s)
Quoted: 482 Post(s)
Liked: 367
Quote:
Originally Posted by Drlink View Post
Here are some non-anectodal statistics that might help this conversation.

Consumer Reports states that from a sample size of more than 161,000 LCD televisions purchased between 2009-2013 which required either a repair or had a "serious problem" (having adjusted the data to eliminate differences linked solely to the age of the TV) Samsung televisions have an issue 4% of the time. The competition breaks down as follows:

Panasonic: 2%
Sony: 3%
Sharp: 3%
LG: 3%
Vizio: 4%
Westinghouse: 7%

A final very important detail with the numbers above is that differences of less than 3 points between the percentages are not statistically meaningful.

Westinghouse and Panasonic being the standouts in either direction.


Any mention of how CS handled the problems?
Most of the Samsung gripes I've read about were related to Samsung refusing to honor a warranty issue. Does the article address that?


I don't get '(having adjusted the data to eliminate differences linked solely to the age of the TV) '. What's an example of a problem that is linked solely to the age of the TV for a TV that is less than 5 years old?
KidHorn is offline  
Sponsored Links
Advertisement
 
post #92 of 93 Old 07-10-2014, 11:32 AM
AVS Special Member
 
KidHorn's Avatar
 
Join Date: Nov 2003
Location: Derwood, Maryland
Posts: 3,396
Mentioned: 3 Post(s)
Tagged: 0 Thread(s)
Quoted: 482 Post(s)
Liked: 367
Quote:
Originally Posted by Joe Bloggs View Post
One problem with that report is that it doesn't take into account how many of each make of LCD TV were sold. If there were more LCD TVs of brand X sold than brand Y, you'd expect more TVs of brand X to need repair than brand Y, all other things being equal.

It's based off pct. So 1 TV out of 20 is the same as 5 TVs out of 100. They're both 5%.
KidHorn is offline  
post #93 of 93 Old 07-10-2014, 01:05 PM
Super Moderator
 
Kysersose's Avatar
 
Join Date: Sep 2001
Location: Ottawa
Posts: 5,513
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 12 Post(s)
Liked: 31
Sorry you had issues with your display but these things can happen with any manufacturer from time to time.
The title of this thread is inflammatory so I'm shutting it down.

K

"Good... Bad... I'm the guy with the gun."

Ash - Army of Darkness
Kysersose is offline  
Closed Thread OLED Technology and Flat Panels General
Gear in this thread - f8500 by PriceGrabber.com

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page


Forum Jump: 

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off