LG 55EF9500 and 65EF9500 OLED Owners Thread - Page 391 - AVS Forum | Home Theater Discussions And Reviews
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post #11701 of 23938 Old 12-29-2015, 11:36 AM
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Just got mine today. 511 from cp. Any idea what the code definition stands for for after the product number 65ef9500-ua.auszljr.
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post #11702 of 23938 Old 12-29-2015, 11:42 AM
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Does anyone actually have any ideas as to what is causing the yellow banding , vignetting issues on these panels? LG really needs to get their act together, imo.
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post #11703 of 23938 Old 12-29-2015, 11:43 AM
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I got the same thing not from bb. 511. But with that may.... In the front. Posted my serial number above post
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post #11704 of 23938 Old 12-29-2015, 11:45 AM
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Quote:
Originally Posted by wxman View Post
On a positive note, when Netflix start streaming HDR, it will first only be on LG tv's. LG and Netflix signed an agreement in early 2015 that LG would be the first tv to get HDR from netflix. I'm betting after CES it will start. That may be why we have not seen any FW update in US from LG.

Actually, I can't wait for Netflix HDR. Their 4K now looks fantastic (Jessica Jones) and is equal or better to Amazon's HDR offerings.
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post #11705 of 23938 Old 12-29-2015, 01:03 PM
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Originally Posted by roberthneal View Post
Actually, I can't wait for Netflix HDR. Their 4K now looks fantastic (Jessica Jones) and is equal or better to Amazon's HDR offerings.
I'm excited too.
My one concern is if we will be unable to edit settings with HDR on Netflix like it is now on Amazon.

It would be very unfortunate if the settings are locked on HDR on Netflix and they set the brightness incorrectly to (not) display true black - especially if HDR is forced on when viewing any 4K shows that also have HDR.
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post #11706 of 23938 Old 12-29-2015, 01:16 PM
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Originally Posted by Esox50 View Post
I try to refrain from commenting on people's pics as they usually make it look wore than it really is, but wow. I couldn't live with that vignetting and darker right side, and I'll leave it at that. Looks like you got lucky regarding the yellow/pink stains though. How does it look on real content like dark movies and/or ice hockey?
Quote:
Originally Posted by Stanton View Post
I don't like to comment on pics either, but I guess you need an opinion from someone who actually owns this TV.
I think it looks very good. I pay a lot more attention to the white slides than the black slides. Things like discoloration can't be fixed while near black issues tend to work themselves out over time (compensation cycles and calibration) or are not even visible on real content. Enjoy your new TV!

Thank you both. Yes, I'm especially looking for owner's opinions, but all are welcome to comment.


I see the darker areas and vignetting while watching DirecTV content, during the Netflix app startup and during near black credit rolls. It's all but unnoticeable while watching Blu-Ray and 4K content, which is encouraging. I've been intentionally watching a lot of ice hockey and GoPro skiing ice-climbing videos on YouTube and haven't seen any staining, which is also encouraging. I watch mostly DirecTV, and may need to start shifting my viewing tendencies towards streaming with the onboard apps. This panel reminds me of the first HD CRT's when they were released. Those sets exposed bad source material. These OLED panels do the same thing, it's just even more noticeable on a 65-inch platform.

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Last edited by RDalton; 12-29-2015 at 01:59 PM.
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post #11707 of 23938 Old 12-29-2015, 01:31 PM
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Originally Posted by wxman View Post
For motion, I all have everything off. With TruMotion make sure it is set to off, not user and 0,0. You can leave Real Cinema on if you want. Do you have your sources connected directly to tv or to AVR? The AVR could be causing added judder.

The other issue is DirecTV has gone downhill. I have it and am not happy with it. Too much compression which this tv amplifies.
Thanks for your input. I changed the TruMotion to OFF and it looks a little better. I removed the 1080i resolution in the DirecTV Settings and tried running straight 720P after noticing that ESPN looked better than other channels, and it made an additional slight improvement. But, I've noticed that the 1080i resolution defaults back ON. Does anyone know if 1080i can be permanently disabled?

I have my Mini Geni connected directly to the TV using the provided DirecTV high speed HDMI cable. I downloaded a few 4K Demo videos from DirecTV VOD and they look pretty doggone good, FWIW...

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post #11708 of 23938 Old 12-29-2015, 01:35 PM
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Originally Posted by Cleveland Plasma View Post
That's how the units should be tested at first........ real content and no slides
So that you see the faults when you are out of the return window already?
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post #11709 of 23938 Old 12-29-2015, 01:37 PM
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Originally Posted by metalsaber View Post
That's odd. Best Buy always setup and made sure the tv worked prior to leaving and having me sign the delivery slip. I suppose they could be different but I doubt it.
Yeah.... Not sure why they did it the way they did to be honest, but it didn't bother me as I like to do this sort of thing on my own and I had already had the mount hung on the wall and the power and hdmi hidden within the wall, so all I need to do was attach the mount spacers to the back of the tv and get a someone to assist me while we hung it on the mount. Took less than a minute. and to be clear, this was not geek squad but Best Buy delivery, so that may be a different division, idk. The fine print did say they would attach the stand and video source, but I guess wall mount was above their allowed procedure. Seems it was easier to screw in the mount spacers and drop it into the mount than to afix a stand.

After I got it hung, I turned to a YouTube of,the white screen and a few other color videos so I could check for the yellow banding and any dead pixels and I am glad to say I had neither. So far I am watching it on standard and I have not made any calibrations. I will probably take the recommendation and not make any adjustments for 1st hundred hours.

I have been watching some directv upscaled as well as man in the high castle on Amazon and I just watched a 4K source on Netflix called Marco Polo one hundred eyes and it looks incredible! It has some nice pops of color,and dark scenes that really show what this tv is capable of.

I'm so glad I retuned the Sony 900c and went with the Oled. The Sony did some things really well, but I couldn't get past the horrible light bleed.


On another note... What did you guys do as far as extended warranty? Geek squad wanted a ridiculous 1k for their 4 year protection and square trade will give me an extended plan, but for only 3k in value for $300. I see LG premium care has a esp for three years for the full 5k value for $366. I couldn't find what that entailed though. I would hope it's in home service, but don't want to assume. Any experience with lg premium care esp? Or is ther a better option out there?
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post #11710 of 23938 Old 12-29-2015, 01:40 PM
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Originally Posted by fafrd View Post
Toward the better end of typical vignette, but you can find better if you are willing to go through the hassle. I had to go through a total of 4 65EF9509s, but here is what the effort yielded:

This is with Gamma 2.4 (which is the other setting you forget to list) and OLED Light 30, Contrast 95, Brightness 54
Thanks for your reply. My Gamma was set at 2.2 for those pics. I'm tempted to try and find better, but I'm afraid I would get some pink and yellow staining that I'm not seeing, now. If we start seeing better results from the 512 builds, I may make the jump, but right now, I'm going to stay with this panel for a while longer and see if the vignette gets better.

Your panel looks awesome and makes me very hopeful. Thanks for sharing and congrats

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post #11711 of 23938 Old 12-29-2015, 01:44 PM
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Quote:
Originally Posted by Tomcup View Post
I'm excited too.
My one concern is if we will be unable to edit settings with HDR on Netflix like it is now on Amazon.

It would be very unfortunate if the settings are locked on HDR on Netflix and they set the brightness incorrectly to (not) display true black - especially if HDR is forced on when viewing any 4K shows that also have HDR.
Since Netflix supposedly worked hand in hand with LG on their HDR offering, I would assume their version would take advantage of OLED blacks. That's one of the things I'm interested in seeing from Netflix HDR.
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post #11712 of 23938 Old 12-29-2015, 01:46 PM
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Originally Posted by mmorrison55 View Post
On another note... What did you guys do as far as extended warranty? Geek squad wanted a ridiculous 1k for their 4 year protection and square trade will give me an extended plan, but for only 3k in value for $300. I see LG premium care has a esp for three years for the full 5k value for $366. I couldn't find what that entailed though. I would hope it's in home service, but don't want to assume. Any experience with lg premium care esp? Or is ther a better option out there?
Go with Squaretrade via Costco. I paid $89 and I'm covered up to $6000 for 5 years.

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post #11713 of 23938 Old 12-29-2015, 01:48 PM
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Obvious yellow stains and bad vignetting and bad blacks will show in content as well as slides
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post #11714 of 23938 Old 12-29-2015, 02:06 PM
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Originally Posted by thebishman View Post
RDalton:

I think you answered your own question in that if every source except Directv looks great on your 65EF9500, then the TV is NOT the problem. Rather it all lies at the overly compressed 'mess' that Directv is sending you, (us).

I've been with them for 15 years now, but the cost has gotten ridiculous and so I'm signing up with Google Fibre early in 2016 when it becomes available in my area. Can't wait.

Bish

Yes, good point, thanks. I removed the DTV 1080i resolution in the Setting menu and it made an improvement at 720P. Like you, I've been with DTV for a long time, but I'm going to start streaming more and/or getting a new provider when my contract runs out.

Home Theater: Sony VPL-VW675ES, Anthem MRX 1120, Oppo UDP-203, Atlantic Technology THX Ultra2 Speakers: 371 LR, 373 C, 374 LRSSR, 474 LRBSR, 372 PBM Sub, (four) Atlantic Technology IC-6-OBA In-Ceiling, Roku Ultra, Sony PS4, SnapAV Strong FS Series A/V Rack, Sonos Connect | Living Room: LG OLED65E6P, Oppo UDP-203, Sonos Playbar w/ Sonos Sub, Sonos Connect | Patio: Onkyo TX-DS989 Ver2 Receiver, PSB CS1000 Outdoor Speakers, Sonos Connect | Control4 Home Automation
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post #11715 of 23938 Old 12-29-2015, 03:07 PM
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The Costco Squaretrade warranty for $89 looks like a great deal. I haven't read all the fine print, but did determine that you can buy the warranty from Costco even if you didn't purchase your television there, as long as it was purchased from an authorized dealer. Also, if you purchase the television with certain Visa, Mastercard or AmEx cards, they will double the manufacturer's warranty.
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post #11716 of 23938 Old 12-29-2015, 03:11 PM
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Originally Posted by stebro View Post
The Costco Squaretrade warranty for $89 looks like a great deal. I haven't read all the fine print, but did determine that you can buy the warranty from Costco even if you didn't purchase your television there, as long as it was purchased from an authorized dealer. Also, if you purchase the television with certain Visa, Mastercard or AmEx cards, they will double the manufacturer's warranty.
Is there a deadline for how quickly you need to purchase the warranty from SquareTrade following purchase of the TV?
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post #11717 of 23938 Old 12-29-2015, 03:26 PM
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Originally Posted by stebro View Post
The Costco Squaretrade warranty for $89 looks like a great deal. I haven't read all the fine print, but did determine that you can buy the warranty from Costco even if you didn't purchase your television there, as long as it was purchased from an authorized dealer. Also, if you purchase the television with certain Visa, Mastercard or AmEx cards, they will double the manufacturer's warranty.
I'm curious if there is a time limit as to when it can be purchased. Regarding the credit cards coverage, I used a Citibank card that doubles the original warranty, so I have effectively 2 years. The Squaretrade warranty could be nice.
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post #11718 of 23938 Old 12-29-2015, 03:26 PM
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Originally Posted by iamfd View Post
I have the Amazon Fire TV with 4K and the Red Oaks (UHD) video I'm playing shows Ultra HD. The LG TV itself displays the resolution (when I hit the Info button on the remote) as 2160p. When I watch any non UHD video or on the Amazon Home screen, then the LG TV shows 1080p.
Thanks iamfd. So that I can troubleshoot......
We both have the new Amazon 4k/UHD FireTV box which offers several UHD shows.
My resolution settings show as AUTO up to 4k/UHD.
I play a UHD movie which Amazon shows as Ultra HD. But the LG TV shows it as HD1080p.
I'm bypassing my 4k AVR for now, and I'm going directly from the FireTV box to the LG TV port 2 with a HDMI2.0 4k/UHD cable. These TVs are already supposed to have HDCP2.2 compliant ports which Amazon requires.
What LG settings are you using for Amazon? Any other ideas?
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post #11719 of 23938 Old 12-29-2015, 03:29 PM
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I'm curious if there is a time limit as to when it can be purchased. Regarding the credit cards coverage, I used a Citibank card that doubles the original warranty, so I have effectively 2 years. The Squaretrade warranty could be nice.
Go to the Costco web site and do a search for "squaretrade". That will take you to a page with all the terms and conditions, including a link to the fine print.
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post #11720 of 23938 Old 12-29-2015, 03:30 PM
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Fun with calibration part 2: chasing pretty charts and mitigating vignette

I had some free time today and went back to try to put to rest whether bt1886 gamma helps at all with these TV's. Since I had the meter out I also cleaned up my gamma2.2 20pt calibration and created a gamma 2.4 calibration.
Note: Since these TV output zero light for black, I created a target bt1886 gamma curve in HCFR which places 5% gray at gamma 2.0.


TL;DR Once calibrated correctly, bt1886 gamma does help with vignette a small amount compared to gamma2.2. For a dark room the main impact of going from gamma 2.4 > 2.2 > bt1886 is reduced picture depth, with 2.4 being the best and 1886 having the least. The difference between 2.2 and bt1886 is small enough that I prefer using my 2.2 calibration as it comes out of black more smoothly and does not have artifacts in shadows that the 1886 calibration exhibits.

In a bright room, 2.2 may give better results than 2.4. The 1886 calibration does introduce some banding artifacts, likely a result of the extreme 5% adjustments in use.

Overall 2.4 is the best, assuming you can live with the resulting vignette.
--

I've attached a few files to this post as well. The first is the spectral sample I created for my colormunki display meter with my colormunki photo spectro. This correction file gave me a visually better calibration result than the OLED profile that came with HCFR. If you have a colormunki display or id3 meter, you can try out this correction file by downloading the attached LG OLED WRGB (65ef9500).zip and unzipping the .ccss file and put it in %USERDIR%/appdata/roaming/color

Another issue with calibrating these TV's is ASBL and ABL. ASBL (anti static image brightness limiter) detects if the image on the TV isn't changing and lowers brightness and fades to gray if so. You can see this sometimes on sports broadcast where the channel logo will fade to grayish. This has a negative impact on calibration and if you are taking a ton of reads without changing the content on the screen too much then you are going to have problems.

ABL (average brightness limiter) is simply the TV's method of limiting the overall power consumption of the TV. If you take your meter reads using too big of a pattern you will get messed up results as brighter whites will be dimmed by ABL kicking in.

The way to defeat ASBL and ABL on these TV's during calibration (with HCFR) is to download the 6 attached images and set them as a desktop wallpaper slideshow in windows, changing every minute. Then, resize your madTPG application window to be about the same size (or smaller) as the 4 boxes in the center of the screen. With the majority of the screen changing every minute and the overall brightness of the screen not exceeding the ABL limit you will get a good calibration.

I've included images from the HCFR calibration report below, if you want to see more details on the measurements (such as near black gamma) you can download HCFR, and then download and unzip the attached bt1886 and gamma2.2 and gamma2.4 chc files.

One last note, I did some testing with dynamic contrast and found that if you really want that last bit of vignette fighting power you can try raising brightness a notch or two, and setting dynamic contrast to Low. Although increasing brightness brings black into the realm of visible light output on this TV, dynamic contrast on low seems to only crush down darker colors, while leaving the top end alone. The end result is that the TV comes out of black faster (less vignette), but for scenes where dark/black are filling the screen it can sometimes dim the screen down so that black is actually black. This seems to work especially well with the gamma2.4 calibration. YMMV and I wouldn't recommend using anything but Low for dynamic contrast as it really messes with things on the higher settings.

Gamma 2.4 calibration settings (recommended)
Spoiler!


Gamma 2.4 calibration results
Spoiler!


Gamma 2.2 calibration settings (better for bright room)
Spoiler!


gamma 2.2 calibration results
Spoiler!


bt1886 gamma calibration settings (not recommended, introduces banding artifacts in dark shadows)
Spoiler!


bt1886 calibration results
Spoiler!
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File Type: zip LG OLED WRGB (65ef9500).zip (2.5 KB, 173 views)
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File Type: zip gamma2.2.chc.zip (33.9 KB, 91 views)
File Type: zip gamma2.4.chc.zip (20.8 KB, 94 views)

Last edited by 10k; 12-29-2015 at 11:02 PM.
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post #11721 of 23938 Old 12-29-2015, 03:41 PM
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Originally Posted by stebro View Post
Go to the Costco web site and do a search for "squaretrade". That will take you to a page with all the terms and conditions, including a link to the fine print.
Just did...looks like it needs to be purchased within 60 days of TV purchase. I also like how the coverage starts at the end of the mfg warranty. Most plans start at purchase.
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post #11722 of 23938 Old 12-29-2015, 03:44 PM
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Originally Posted by stebro View Post
Go to the Costco web site and do a search for "squaretrade". That will take you to a page with all the terms and conditions, including a link to the fine print.
I just came from there and it does appear that you can get the extended plan even if you did not purchase the tv from Costco, however it reduces the offer from 5 to 4 years. Year 1 is covered by LG, and years 2-4 are square trade.

The only thing I could,not find is how much they will cover. The
Lan was just for TV's more than 1,000. As I had mentioned before, if you were to call square trade or purchase thru thier website, it caps the coverage at 3k. I don't know that the Costco $89 plan has the same cap, but I'm thinking it may. Even still, $89 is pretty good for 4 years of coverage. I suspect in two to three years, the 65" TV's will be available for 3k or less anyway...


Thanks for the tip on Costco, I think I will have to join up to take advantage of this offer.
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post #11723 of 23938 Old 12-29-2015, 04:19 PM
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Has anyone bought from http://www.ielectrica.com? Good reviews on Trustpilot, they have a shop on Ebay, and they're priced at 4.5k for 65"
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post #11724 of 23938 Old 12-29-2015, 05:15 PM
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Quote:
Originally Posted by fafrd View Post
It's a real pity that the EF9500 does not support a bitstream mode as an Audio setting. Who knows what the hell Auto does (obviously something very differentt than my Sony Bluray player). I'm hoping their may be a way to activate bitstream mode as an option of Auto mode through the service menu...
After buying the LG Service remote from Amazon (Part #MKJ39170828 NOT Part#105-201M which is the older version and only partly compatible with the newer LG Televisions) I finally figured out what the Auto Audio setting actually does. Whenever a device (AVR, blu-ray player, etc) wants to find out what the LG OLED is capable if displaying it quizzes the display and asks for its EDID (Extended Display Identification Data). Part of this display data is also the description of what type of audio can be returned via the ARC channel. By default the display is set to return only PCM stereo through the ARC (and also through the optical audio out channel). Setting the Audio Mode to PCM fixes that audio out to PCM stereo. However there is another setting only accessible through the Service Menu (pressing the ADJ button, selecting Tool Option 7, and resetting the EDID Audio out from PCM to AC3, DTS, or DTSMA). I presume the DTSMA setting is not totally functional in this case since the ARC and Toslink channels can only return up to 5.1 DD or DTS sound. But this selection assures that the audio out channel will always contain the most complex audio that the Audio Out Channel can send, whether it be DTS or Dolby Digital. Once that parameter is set the Audio Auto out will pass up to 5.1 sound though the ARC or Optical Out ports.

It is very confusing why LG decided to program its firmware to act this way, and more so when you consider that you cannot change the EDID parameter without access to the Service Menus.
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Last edited by ppoulos; 12-29-2015 at 05:24 PM.
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post #11725 of 23938 Old 12-29-2015, 05:17 PM
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Originally Posted by RDalton View Post
Thank you both. Yes, I'm especially looking for owner's opinions, but all are welcome to comment.


I see the darker areas and vignetting while watching DirecTV content, during the Netflix app startup and during near black credit rolls. It's all but unnoticeable while watching Blu-Ray and 4K content, which is encouraging. I've been intentionally watching a lot of ice hockey and GoPro skiing ice-climbing videos on YouTube and haven't seen any staining, which is also encouraging. I watch mostly DirecTV, and may need to start shifting my viewing tendencies towards streaming with the onboard apps. This panel reminds me of the first HD CRT's when they were released. Those sets exposed bad source material. These OLED panels do the same thing, it's just even more noticeable on a 65-inch platform.
That's great news it looks good on real content, and precisely why I usually don't comment on the "screen shot science". My biggest worry would be on hockey, but given how good your pics looked for the yellow "stain"...i figured you were good there. I did see the vignetting in person at Best Buy on Harry Potter, and it was enough to scare me off...for now. Anyway, glad you seem pretty pleased with your panel and it looks good in real life. That's all that matters.
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post #11726 of 23938 Old 12-29-2015, 05:27 PM
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Originally Posted by mmorrison55 View Post
I just came from there and it does appear that you can get the extended plan even if you did not purchase the tv from Costco, however it reduces the offer from 5 to 4 years. Year 1 is covered by LG, and years 2-4 are square trade.

The only thing I could,not find is how much they will cover. The
Lan was just for TV's more than 1,000. As I had mentioned before, if you were to call square trade or purchase thru thier website, it caps the coverage at 3k. I don't know that the Costco $89 plan has the same cap, but I'm thinking it may. .
After they processed my Costco Squaretrade warranty, their website shows I have 5 years coverage (first year being manufacturer warr), up to $5999.
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post #11727 of 23938 Old 12-29-2015, 06:51 PM
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Originally Posted by Tomcup View Post
I'm excited too.
My one concern is if we will be unable to edit settings with HDR on Netflix like it is now on Amazon.

It would be very unfortunate if the settings are locked on HDR on Netflix and they set the brightness incorrectly to (not) display true black - especially if HDR is forced on when viewing any 4K shows that also have HDR.
I was able to set some settings, particularly OLED light, with HDR content.
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post #11728 of 23938 Old 12-29-2015, 06:56 PM
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Originally Posted by ppoulos View Post
this selection assures that the audio out channel will always contain the most complex audio that the Audio Out Channel can send, whether it be DTS or Dolby Digital. Once that parameter is set the Audio Auto out will pass up to 5.1 sound though the ARC or Optical Out ports.
My set has always passed 5.1 when there has been 5.1 to pass; are you sure this setting affects optical out and not just ARC, which I don't use as my SSP (Lexicon MC-8) doesn't even have HDMI inputs?

For example, each episode of Man in the High Castle was sent via optical out from the Amazon app as 5.1.
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post #11729 of 23938 Old 12-29-2015, 08:30 PM
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My bt1886 calibration was creating banding artifacts in shadows so I don't think that gamma curve is the way to go with these TV's. In the meantime I created a gamma2.4 calibration which I think looks best overall. I updated my settings post above with the settings and measurements if anyone wants to try them.
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post #11730 of 23938 Old 12-29-2015, 08:47 PM
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Originally Posted by 10k View Post
Fun with calibration part 2: chasing pretty charts and mitigating vignette
Wow your EF9500 tracks your gamut nicely. Much better than mine.

One thing you may want to play with is increasing the luminance for your primary's and secondary's when using power 2.2 or 2.4.

Interesting to note that when you used BT1886 there was no need to increase luminance for your primary's and secondary's, actually Green and Cyan seems to be a little high. But as you can see trying to use a true BT1886 curve really raises your black level (0.04 cd/m2) and gives you a CR of only 6023:1.

I am going to take a look at using the BT1886 setting in are EF9500, but set my target Gamma to 2.36 power. I am interested to see how my Gamut tracks.

Anyway you have a good example of why using a BT1886 like curve is not meant for a 0 black display.

ss
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