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post #1 of 948 Old 05-22-2016, 12:02 PM - Thread Starter
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LG OLED 55/65E6 info, issues, and settings

The Owners Thread specific to the G6 and E6 have a lot of info, but it is scattered and the same questions are being asked page after page. I thought it would be a good idea to have a separate thread just for the E6 since it is different than the G series. I will update this first post as needed and please let me know if things should be added.

Professional Reviews

Initial set-up
  • The stand does not come attached. There is a notch in the bottom of the soundbar where the stand fits. If not using the stand, a black plastic piece is included in the box and snaps into place to fill in the notch, along with two screws
  • The Magic Remote is TV specific and will be locked to your display once initialized
  • If wall mounting, the E6 has a 400x200 Vesa mounting pattern. The official LG mount is the OTW420B. More info including other options can be found HERE
  • There is a plastic film on the back of the set that needs to be removed prior to watching. There is no film on the front

Firmware
  • Current firmware is 04.30.15 as of September 8th, 2016
  • Current firmware and directions on loading it can be downloaded HERE, just scroll down a bit
  • LG does not post update notes, so we do not know what is being adjusted or fixed
  • Old firmware have been 03.10.04, 03.10.17, 03.15.10, 03.15.25, 04.30.04
  • According to the LG website, the firmware for the E6 is also for a variety of displays including the C6 and several LED sets. It is not for the G6 however, which has its own firmware schedule
  • Firmware 04.30.04 added Channel Plus which adds 41 streaming channels to the Live-TV input and guide data

Issues
Banding
  • Some builds (603, 604) have garnered reports of vertical bands, notably left and right of center, about where the rear mounting holes are. Most are only visible when viewing luminance slides, and rarely during content
  • Auto comp cycles and a little bit of time have reduced the banding for most owners. The manual comp cycle will also help but it’s not advised to run it often
  • Consensus is that the banding is much improved over the 2015 LG OLEDs
  • Most seem to be pleased with their picture uniformity and no vignetting has been reported
White Flashes
  • Many owners are reporting intermittent white flashes that last a fraction of a second across the entire screen
  • After firmware 03.15.10, reports of white flashes have dwindled. Consensus is the flashing has been fixed
3D
  • Some owners are reporting issues with 3D video including ghosting and crosstalk
  • Positioning seems to be a big factor for some and tilting the set down helps if the set is higher up
  • Users are reporting that Deep Color needs to be turned OFF on the TV when using an Oppo BDP-83 or BDP-93 and viewing 3D Blurays.

Amazon HDR/Dolby Vision

  • While playing Amazon HDR content, the TV will default to HDR Standard Picture Mode. This can’t be changed
  • While playing Dolby Vision content, the TV will default to Movie Dark mode, which can't be changed.
  • You can change the picture settings while under HDR Standard or Movie Dark, but once that content stops playing, the settings revert back to default the next time you start HDR or Dolby Vision content again, even without leaving the Amazon App
LED Local Dimming
  • This option is under the Picture settings for each Picture Mode. Some owners are reporting that they don’t have it though. If you play an Amazon HDR clip, the setting will then show up for all Picture Mode settings
  • If your TV is set for Quick Start, the settings will stay after shutdown. If you turn Quick Start Off, the LED Local Dimming settings will disappear after power off, but will return once you play an Amazon HDR clip

HDMI Inputs/ARC/Optical
  • The 55/65E6 has 4 HDMI inputs
  • All HDMI Inputs can be enabled for Ultra HD Deep Color. Default is off and the TV requires a reboot to enable the On setting
  • Deep Color On: Support 4K @ 60 Hz (4:4:4, 4:2:2, 4:2:0)
  • Deep Color Off: Support 4K @ 60 Hz 8bit (4:2:0)
  • HDMI Input #2 has ARC abilities, but it will not send Dolby Atmos to your receiver at this time, only Dolby Digital
  • The optical audio output will only output up to Dolby Digital


Dolby Vision and HDR10
  • Dolby Vision encoded content is currently only available on the Netflix app, VUDU app, and Amazon app
  • Only the built in apps will play Dolby Vision as no 3rd party hardware supports it at this time
  • HDR10 encoded content is available on the Netflix app, Amazon app, via Ultra HD Bluray discs, and the NVIDIA Shield (see External Devices)
  • Color Gamut defaults to Wide and is locked during Dolby Vision modes with the Netflix app
  • Color Gamut should be set to Normal for accurate colors in HDR modes

Motion Handling
  • Judder issues of the past seem to be taken care of
  • Soap Opera Effect can be eliminated if TruMotion is set to Off
  • Many owners report too much blur with TruMotion set to Off, and have set it to User with De-Judder=0 and De-Blur=10
  • Motion perception can be highly personal so adjust to your liking

Settings and Calibration
  • Owners are encouraged to change their settings on their own, using a calibration disc like Spears & Munsil or Disney WOW, etc. There are also downloadable patterns you can use from a USB stick
  • Basic settings can be changed with discs and slides, but adjusting White Balance will need calibration hardware and software to do correctly
  • Dolby Vision and HDR modes will need to be calibrated differently and current calibration methods will not give the desired results. LG is currently working on a solution for doing this properly
  • Each input and each Picture Mode within that input can be calibrated differently if you choose
  • General settings for each Picture Mode, White balance, and Color Management settings can be saved across all inputs for the Picture Mode you are adjusting so you don't have to adjust each one after calibration
  • Expert Controls and Picture Options cannot be shared and will need to be adjusted manually for each Picture Mode and input. (Please note that White Balance and Color Management settings are found within the Expert Control settings and can be shared)
  • Per SpectraCal, here is what the user options should be:
    • Dynamic Contrast - Off
    • Super Resolution - Off
    • Color Gamut - Normal (Normal for HDR modes as well)
    • Edge Enhancer - Off
    • Gamma - Dependent on calibration and day/night viewing
    • White Balance - Dependent on calibration
    • Color Management System - Leave alone
  • If you are experiencing Black Crush, you can adjust the Luminance of the 5% IRE under the White Balance management. 1-10 clicks should be okay without introducing artifacts, but your set may vary. There is a dedicated thread on the subject here.


Tips and Tricks
  • The remote does not have a dedicated Info button. To find source info like resolution and audio, use the Magic Remote and click in the upper left corner to reveal the source, then click again to expand the info. Not all sources will have as much information as the next.

Ultra HD Bluray Players
  • Samsung UBD-K8500 settings: LG HDMI set to Deep Color On, Samsung set to 4:4:4, Deep Color Auto
  • Panasonic BMP-UB900 settings: Coming soon - Need help
  • Philips BDP-7501 settings: Coming soon - Need help
Media Players
  • Roku 4 settings: Set the Roku 4 to 4K resolution but not 4K 10bit. HDCP 2.2 errors will appear if set to 4K 10bit.
  • NVIDIA Shield settings: Coming soon - need help

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Last edited by x43x; 11-28-2016 at 07:13 PM.
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post #2 of 948 Old 05-22-2016, 12:56 PM
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Quote:
Originally Posted by x43x View Post
Firmware
  • Current firmware is 03.10.17 as of May 23, 2016.
Settings and Calibration
  • Owners are encouraged to change their settings on their own, using a calibration disc like Spears & Munsil or Disney WOW, etc. There are also downloadable patterns you can use from a USB stick
should read 03.10.17 as of May 13, 2016.

USB:
In one G6 Test (Video/ Nr. 05/16in Germany, it was written, that the signals from HDMI and USB were not treated the same way - but maybe it's only, due it was a preProd Model on an G6.

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post #3 of 948 Old 05-22-2016, 01:07 PM - Thread Starter
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^Good catch! Fixed

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post #4 of 948 Old 05-22-2016, 03:29 PM
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Forgive my ignorance, but is the setting really called "LED Local Dimming"?

The use of that term seems strange considering that this is an OLED display.
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^sticky
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Quote:
Originally Posted by NintendoManiac64 View Post
Forgive my ignorance, but is the setting really called "LED Local Dimming"?

The use of that term seems strange considering that this is an OLED display.
Yes, it is

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post #7 of 948 Old 05-22-2016, 05:05 PM
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So for all HDR content color gamut must be set to 'Wide' instead of 'Normal' correct?
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post #8 of 948 Old 05-22-2016, 05:35 PM
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Quote:
Originally Posted by NintendoManiac64 View Post
Forgive my ignorance, but is the setting really called "LED Local Dimming"?

The use of that term seems strange considering that this is an OLED display.
You are correct. It's totally useless on an OLED. It a bug triggered by the Amazon app. If you want to get rid of it, turn off quick start in general setting. Power off and then on. It will disappear until the next time you use the Amazon app.

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post #9 of 948 Old 05-22-2016, 05:49 PM - Thread Starter
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It's inclusion could have something to do with the fact that the firmware is shared among OLED displays and LG's UHD LED displays. Maybe in the future we will see firmware updates only for the OLEDs. Since the G6 is on a separate firmware, it would be interesting to know if they have the LED L.D. option at all.

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post #10 of 948 Old 05-22-2016, 06:00 PM
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Quote:
Originally Posted by x43x View Post
It's inclusion could have something to do with the fact that the firmware is shared among OLED displays and LG's UHD LED displays. Maybe in the future we will see firmware updates only for the OLEDs. Since the G6 is on a separate firmware, it would be interesting to know if they have the LED L.D. option at all.

The FW between the E6 and G6 is probably at least 90% the same. Most of any FW is OS related, and since all 2016 tv's share WebOS 3.0, they will all be fairly similar. The part that is of interest to me is the the E6 and G6 use the same panel, yet the G6 is suppose to be brighter with HDR content. Slightly different internal hardware needing slightly different FW.

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post #11 of 948 Old 05-22-2016, 06:02 PM
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I know a german G6 owner that does have it as well.
Does it only appear after using amazon or also other streaming apps (Netflix etc.)?
Maybe also mention that in some cases the sets push a bit too much green when viewing from the side?

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post #12 of 948 Old 05-22-2016, 06:10 PM - Thread Starter
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Originally Posted by rick900 View Post
So for all HDR content color gamut must be set to 'Wide' instead of 'Normal' correct?
The answer is up in the air at this point. Technically, you would think setting it to Wide would be correct. But in the HDTVTest review, they changed it from Wide to Normal when playing The Martian in UHD and claimed it provided a more accurate rendering of the DCI-P3 color gamut.

Once LG figures out the specs for calibrating HDR, we should have a better understanding on what needs to be where for accurate color mapping.
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post #13 of 948 Old 05-22-2016, 07:14 PM
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Dynamic Metadata HDR10 Support for 2016 LG OLED TVs

"Dynamic Metadata HDR10 Support for 2016 LG OLED TVs

Please forward my below question to LG VIP Customer Support or to the LG Engineering Group in Korea:

As per the attached PDF file, LG will need to update its HDMI ports on its 2016 OLED TVs to the 2.1 HDMI standard in order for these TVs to support dynamic metadata HDR10.

Samsung has announced that it will upgrade the HDMI ports on its 2016 TV's with a firmware upgrade the HDMI 2.1 standard so Samsung's 2016 TVs will support dynamic metadata HDR10. Is LG also going to upgrade the HDMI ports on its 2016 OLED TVs to the HDMI 2.1 standard so LG's 2016 OLED TVs will support dynamic metadata HDR10?

I do not have time to talk on the telephone so please answer my question with an email.

Thank you."

The link for the article I referenced is:

http://www.flatpanelshd.com/news.php...&id=1463138030

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post #14 of 948 Old 05-22-2016, 09:40 PM - Thread Starter
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Dynamic HDR10 isn't even a thing yet. Making demands to LG to support vaporware is a futile effort and I doubt you will get an answer that pleases you. I would rather have them put their efforts into fixing the white flash and ironing out the bugs on stuff I can actually watch right now.
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post #15 of 948 Old 05-22-2016, 09:42 PM
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Quote:
Originally Posted by x43x View Post
Dynamic HDR10 isn't even a thing yet. Making demands to LG to support vaporware is a futile effort and I doubt you will get an answer that pleases you. I would rather have them put their efforts into fixing the white flash and ironing out the bugs on stuff I can actually watch right now.
I agree especially with the last part
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post #16 of 948 Old 05-23-2016, 06:56 AM
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Originally Posted by wxman View Post
The FW between the E6 and G6 is probably at least 90% the same. Most of any FW is OS related, and since all 2016 tv's share WebOS 3.0, they will all be fairly similar. The part that is of interest to me is the the E6 and G6 use the same panel, yet the G6 is suppose to be brighter with HDR content. Slightly different internal hardware needing slightly different FW.
I'm not so sure about this because Robert from VE told me that when they measured the G6, I think they got 740 nits peak and that the measurements on the E6's were basically the same. Tyler at Spectracal also said that that he measured 770 nits on the 65 E6. You also have to take into consideration that there are panel differences for each set even the ones on the same production line that are going to cause small differences.

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I talked to LG VIP today regarding the issues in the first post. They have received enough calls about the white flash that it has been upgraded to priority and they are working on a fix. The LED Local Dimming and settings issue with HDR was a new issue and the rep will pass it along to his engineers. He actually had an E6 in his area that he powered on and confirmed that he did not have the LED LD option. Said I would get a call back when they learned more.

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post #18 of 948 Old 05-23-2016, 12:18 PM
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Quote:
Originally Posted by x43x View Post
I talked to LG VIP today regarding the issues in the first post. They have received enough calls about the white flash that it has been upgraded to priority and they are working on a fix. The LED Local Dimming and settings issue with HDR was a new issue and the rep will pass it along to his engineers. He actually had an E6 in his area that he powered on and confirmed that he did not have the LED LD option. Said I would get a call back when they learned more.
I just called them too and basically got the same response. LG was aware of the issue and it has been passed on to the engineers.

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post #19 of 948 Old 05-23-2016, 12:41 PM
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Quote:
Originally Posted by x43x View Post
I talked to LG VIP today regarding the issues in the first post. They have received enough calls about the white flash that it has been upgraded to priority and they are working on a fix. The LED Local Dimming and settings issue with HDR was a new issue and the rep will pass it along to his engineers. He actually had an E6 in his area that he powered on and confirmed that he did not have the LED LD option. Said I would get a call back when they learned more.
nice. thx for the update.
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post #20 of 948 Old 05-23-2016, 12:50 PM - Thread Starter
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What settings are people using for the Samsung K8500? I have mine set to 4:4:4 and Deep Color to Auto, but I've seen some have Deep Color set to Off. I haven't received any errors with it in Auto, so just curious about others experiences. Mine is hooked directly to HDMI 1 on the LG and separate audio out to my processor. I did have to adjust the lip sync to 60ms.

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post #21 of 948 Old 05-23-2016, 12:52 PM
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What settings are people using for the Samsung K8500? I have mine set to 4:4:4 and Deep Color to Auto, but I've seen some have Deep Color set to Off. I haven't received any errors with it in Auto, so just curious about others experiences. Mine is hooked directly to HDMI 1 on the LG and separate audio out to my processor. I did have to adjust the lip sync to 60ms.
Auto for both on mine. Works just fine that way.
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post #22 of 948 Old 05-23-2016, 01:19 PM
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Auto for both on mine. Works just fine that way.
ditto. only 1 UHD BR so far, but many 1080p disks (incl. some 3d)...no issues
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ditto. only 1 UHD BR so far, but many 1080p disks (incl. some 3d)...no issues
I did notice with the player when setting correct brightness that when setting player to 1080p, correct brightness for 2.2 was 51. With it set to Auto and letting player convert to 4K, I had to bump brightness up to 52.

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post #24 of 948 Old 05-23-2016, 03:09 PM
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NOTE: PLEASE SEE THIS POST FOR MUCH IMPROVED SETTINGS!

I did my first ever DIY calibration on my 65E6 last night! I used HCFR and a new i1 Display Pro. These are my results for a dark room calibration: isf Dark mode, with 2.4 gamma.

I'll post the settings tonight when I can confirm I have the right ones typed up, but here were the final results from HCFR. Not sure why the gamma curve is weird at high %, I need to double check the readings for the higher percents when I get home. Everything else seemed solid to me though, and the resulting picture looked spot on to my eyes. The one grey dot that's outside the target for the CIE diagram is the 0% reading, which didn't register at all on the light meter, of course.

As referenced in the owner's thread, I saw a huge green push and ended up with some wacky 2 point settings, but I think all's well that ends well? I'm hoping so. I couldn't notice any black crush last night, I'll do some more "research" tonight and confirm.

(OLD SETTINGS REMOVED, SEE THIS POST)
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post #25 of 948 Old 05-23-2016, 03:17 PM - Thread Starter
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Cool! How did you determine to use 2.4 gamma? All of the other calibrations I've seen have used BT.1886.

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post #26 of 948 Old 05-23-2016, 03:25 PM
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Cool! How did you determine to use 2.4 gamma? All of the other calibrations I've seen have used BT.1886.
After some research I gathered that BT.1886 was introduced because 2.2 and 2.4 assume that 0 is perfect black, and that used to be problematic. Well, not anymore, so I figured I'd give it a shot. A 2.4 curve should produce darker low-%'s so for dark room watching I figured it would make sense. But again, I'm a total newbie so feel free to take my posts with a grain of salt.

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post #27 of 948 Old 05-23-2016, 03:26 PM
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I did my first ever DIY calibration on my 65E6 last night! I used HCFR and a new i1 Display Pro. These are my results for a dark room calibration: isf Dark mode, with 2.4 gamma.

I'll post the settings tonight when I can confirm I have the right ones typed up, but here were the final results from HCFR. Not sure why the gamma curve is weird at high %, I need to double check the readings for the higher percents when I get home. Everything else seemed solid to me though, and the resulting picture looked spot on to my eyes. The one grey dot that's outside the target for the CIE diagram is the 0% reading, which didn't register at all on the light meter, of course.

As referenced in the owner's thread, I saw a huge green push and ended up with some wacky 2 point settings, but I think all's well that ends well? I'm hoping so. I couldn't notice any black crush last night, I'll do some more "research" tonight and confirm.

Album here, or click the spoiler tag: http://imgur.com/a/bOR6E

Spoiler!
Will be interesting to see what your 2 point Low settings are. On my E6, I had to lower 2 point low to -11, -11, -11 just to get rid of the glow on a 0% slide when using gamma 2.2. Even if I lowered brightness to 0, the glow remained until I did the 2 point adjustment. Probably don't need all of them to be -11, so i look forward to what you found.

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post #28 of 948 Old 05-23-2016, 03:28 PM
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For a before/after, here is the "baseline" I got from isf Dark with everything set to default. Not terrible, but still needed some work. This is for a 2.2 gamma, which is what I was using before I calibrated.

http://imgur.com/a/42IvN

Spoiler!

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post #29 of 948 Old 05-23-2016, 03:29 PM
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Will be interesting to see what your 2 point Low settings are. On my E6, I had to lower 2 point low to -11, -11, -11 just to get rid of the glow on a 0% slide when using gamma 2.2. Even if I lowered brightness to 0, the glow remained until I did the 2 point adjustment. Probably don't need all of them to be -11, so i look forward to what you found.
They were pretty wacky, to the point I wasn't sure I was doing it right (and I'm still not sure!). If nothing changed since the last time I took note of them, they're 9, -32, 9. I'll post tonight.
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post #30 of 948 Old 05-23-2016, 10:26 PM
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Does anyone have suggestions for good BD content to test out black levels? I want to make sure I'm not crushing blacks, though I'm fairly confident.
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