Originally Posted by Abovne1
...PCConnection should not go un-punished, and everyone who waited all this time to get this set deserves to be compensated, or at least get a comparable set without having to pay more for it. Think of it this way, once the lawsuit is filed for what would amount to be a $800 - $1200 difference between the two sets in your local small claims court, PCConnection would have to pay at least 10 times that much just to get a lawyer to even reply to the charges, as they would have to do so in person.
I will be exercising this right, and I encourage all of you to do the same...
Excuse me for chiming in here but this is exactly what's WRONG with this society, everyone wants to sue because of silly bullsh*t like this. I mean please, PCC was simply trying to do business and offer a low priced tv into the marketplace. While I do agree that their customer service in this instance wasn't all that well managed, this is a bloody television, not a pacemaker that failed to function!
Who was TRULY injured in this instance? I'm not saying inconvenienced (of course all of us that ordered this set were inconvenienced to varying degrees), but genuinely injured, please. If the delays extended beyond that which YOU felt were reasonable, you always had the right to simply cancel the order and buy elsewhere. Having a right to sue, doesn't mean it's the correct thing to do. Allow me to elucidate...
PCC is at fault for poor communication when problems with this supplier became evident to be sure. In addition, while clearly PCC shouldn't have shipped the wall mount (or any other accessories ordered with the 3G set) prior to shipping the TV, they never had a problem shipping it back at their expense at any time (and frankly I kept my tilt mount as it was a really good deal and a very decent mount for the price).
Was the deal botched, absolutely! Was PCC at fault, certainly in some measure (at least in how they handled the deal, the orders, the rumors, and the marketing...), is it really appropriate to sue over these failings by an online retailer? Well I guess that's for each of us to decide for ourselves but...
That's the problem in the world today, everyone wants something for nothing. Ohhhhhh you've been hurt because they didn't ship your new cheap tv due to manufacturing problems... pleeeeease, get a bleeding life. Where's the honor in that!
Well I'm truly sorry for going on like this, I realize this isn't the forum for this kind of rant, but it truly offends me that at every turn, people in this country are ready to tie up the courts over petty efforts to be compensated for their minor perceived inconvenience. If you are unhappy with PCC, simply don't do any further business with them and tell your friends and associates of your displeasure with them; in the end that's what the free market system is all about. Don't take advantage of a situation simply for personal gain. If everyone was a bit less self involved and approached problems considering "both" sides of the issues, everyone would win in the end (JMHO)!
I'll get down off my soapbox now... mea culpa all!