I appreciate you guys responding to my post!
I did read the FAQs; guess I was hoping there was some insider trick that wasn't up there. I will hook my unit to the outside phone line tonite to see what happens. I take it that each time there is a disconnect; one has to start all over on piece 1 of 297...
As for the 2nd post. were you refering to the winhex (take the drive out and image it from my busted unit) way of getting an update?
Another problem I am having w/ this "new" unit is its inabilitly to show the local channels. I gave up on DTV..... I noticed that the serial number on the unit itself
is different than the serial number on the system test display. Other than that, I
am lost on what to do.... I am thinking that the 3.7 update will not solve this problem, but what do I know....