AVS Special Member
Join Date: Mar 2007
Location: Metro-Milwaukee, Wisconsin
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(Admin/Mods I created a special wish list specifically thinking that we could address 5 top issues that TWC should address as bug fixes, to try to reach a consensus as to what needs to be fixed the most. IMO the old Navigator thread was getting much too cluttered. I hope it's OK that we could keep this list for a Top 5 issues that need to be addressed. The other stuff, complaints or technical stuff, we should keep in the other Navigator thread.
Is this OK?
As you know,
We have seen for 2 years how this Navigator forum has developed, changed, and gone through threads with criticism, help, and support networks. All of you are wonderful in providing support. But as Navigator continues to be rolled out, and the reviews vary so much from all over the country, I thought that it would be good to come up with five things, (and only five things) that you would list as a top priority for TWC to fix with Navigator. It would be interesting to see if us Navigator subs could reach a consensus as to what needs the most work. If you have more than five things, you start splitting hairs and getting into issues that are more of personal preference than actual bugs or annoyances that need to be worked out.
Although it's early, things have gone well for me in Milwaukee with Navigator. (See my previous posts lists above.) But here are some issues that need to be addressed:
1.) The return of "View This Channel Now" when selecting future programs in the IPG's grid: (For a work around Tip, if your remote has a Day-/Day+ button, to "View this channel now. exit or (c) Cancel out of the choices screen for Recording a future show. Than press the "Day-" button.) The guide will go back to the earliest time frame available. The cell indicator will stay on earliest show in the grid. Than Press Select.
If your remote doesn't have a Day+/- button, after pressing Exit or (C) to get out of the program recording options screen, Press the Guide Button twice. than Select.
This will also take you back to the earliest time available for the channel.
2.) The return of the ability to do Word Searches (not just title searches) which would bring up matching programs on the keyboard: Consequently, when doing a Browse by Title, Category, or Rating, users should be able to bring up the keyboard (B) button and have the information narrowed down in the listings based on Search results. Currently, the keyboard forces you to "start all over again" even after narrowing a "Find Shows" Search.
3.) A bug is sometimes multiple listings of a program, are given on a channel number that doesn't exist: I have observed this for program searches for both TV Land and TCM. In addition to TV Land (Channel 61) a duplicate listing showed up under the prompt, "There are multiple listings of this title" that also showed TV Land on what was listed in the 600 range! What's funny, is that TWC doesn't offer a secondary feed for TV Land. TCM in addition to the proper listings (Channel 60) showed a channel 1879 or something in that range. Going to the TCM channel in the 1000's said, "This channel is not available at this time." Conventional TCM on Channel 60 came in fine. When I went to the higher channel for TV Land, the guide showed a channel in the 600 range. (I think it was 637 or 687.) But the IPG Guide said Channel 800. On Demand Previews. This could be a bug, or perhaps they are testing a different digital channel for TV Land and TCM.
Tip: If you encounter the above for the purposes of recording, just select the known channel number on the system to record and ignore the duplicate.
4.) A warning stating, "Are you sure you want to delete this recording?" after watching a recording: Right now, you only get a confirmation if you stop a recording in progress.
5.)The option to change the current recording default from "Do Not Delete" to "Save Until Space is Needed:" The ability to keep it as the default until changed back by the user for EVERY show. Don't just allow this on an individual program basis. Users should be able to have something like Recording Options on the DVR List screen, that when changed, will effect all recordings until changed again.
There are my top 5.
SA-8300HDC DVR with TWC Navigator Guide
Guide Version -ODN 7.2.11