This thread is for discussion of the TDC787X (aka Aspen), TDC776D (aka Aspen Embedded), DC700X (aka Apache), and DC758D (Summit or Baker).
Firmware release notes (when available) can be found here:
The TDC787X (aka Aspen) uses removable conditional access (i.e. CableCARD) and is deployed in the United States. The TDC776D (aka Aspen Embedded) and DC758D (Summit) use embedded conditional access and is used by cable providers outside of the U.S.
DC700X (aka Apache) and DC758D (Summit or Baker) do not come with an internal HDD, but an eSATA drive may be attached to it to enable DVR functionality. Like Aspen, Apache uses removable conditional access.
1. How do I get into diagnostics?
To get to those diagnostics, press the power button, then press the select button within two seconds. To leave, press the power button.
2. What is the largest supported eSATA drive?
Older firmware releases will only recognize ~700GB. Larger drives will work, but only ~700GB will be recognized.
The latest maintenance release supports 1TB and larger drives.
3. Has Pace certified any eSATA drives?
Yes, the following drives have been tested and verified to function properly:
- Western Digital MyDVR Expander (WDG1S5000)
- Seagate DVR Expander (ST30500SCA109-RK)
- iOmega DVR (34172)
4. How can I format the internal or eSATA HDD?
While on the main diagnostics page (not the dashboard page), press
*MyDVR may be LIST on your remote depending on your cable provider
this will bring up a screen where you can select the drive to format and subsequently format the drive. After a few seconds, the box will reboot. After reboot, the drive will be available for use (the format is a two phase process so the initial format GUI may appear to be very quick).Be aware that formatting the drive can't be undone and you will lose all the content on the drive. Do not use this screen unless absolutely necessary.
5. What are the discrete Power On/Off codes?
- HEX 4A (0x4A) for Power On
- HEX 4B (0x4B) for Power Off
6. Why is TV Guide indicating that my disk is not full when its definitely not full?
This is a bug in the guide. Most of the time, the only way to resolve it is to reboot your box. Sometimes (but very rarely) if you delete a recording, it may recover and get out of the error state.
7. How do I get into Pace User Settings?
Press the Power Button on the remote and then Menu. This will allow you to change a variety of settings. Press the Power button to return to live TV.
8. What is the PowerMenu?
It is the same as Pace User Settings (older name for the same function).