I think it was best to post that information on the website and not just the internal messaging system of the moxi. More people are in the know about it. If only the 5000 moxi people could be in a centralized place..like here for say. I spent 2k on this stuff and wouldnt change a thing with my investment breaking even within 4 months. on top of that, i've had to have a couple hdds replaced but those arent that costly. Usually, companies are required to publicly notify customers through 1 of the following: newspapers, bills, website, messaging, etc. Updates could come through the moxi internal messaging system at some point in the future. anyway, shaw communications in canada kinda looks like satellite company?! i also noticed they a while back that they plan to sell the arris moxi gateway like it was w/ our equipment. Our moxi doesnt work w/ satellite company but i love cable tv anyway. i dont think arris will cut us off and will help in making sure it stays functional past 2013 and i am holding on to find out. on another note, i see 5000 x $1500 average cost= 7,500,000 reasons to keep the guide, etc. going. We have 3D capabilities so only a few new features are added on the arris moxi gateway.