Join Date: Nov 2008
Location: Inland Empire, SoCal.
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Well folks, the first of my two units failed today. The symptoms were:
1. Repeated downloading Guide info. and random channel display on TV, alternating.
2. Total non-response to Remote Control commands, including power on/off and 'Soft Reset'.
3. Since unable to access 'Menu' and Set-up Menu's, attempted 2 hr, 'OFF' Hard Reset, STILL resulted in 1. & 2. above.
4. Removal of the Hard Drive restored ALL DVR functions EXCEPT recording, 'DVR' function on menu is grayed out, and removal of the lid exposed the cause of the Hard Drive failure - fan failure. Fan connector voltage was 13V (fan specs. 12V @ 0.1A), yet fan does not move. Checked my second unit and the fan is still operating.
So, non-response to remote commands and alternating Guide downloads and TV programs can be a symptom of Hard Drive failure. Check your fan operation, folks.
The preferred Western Digital Hard Drives, WD10EVVS and WD10EVDS, are no longer available, so I have an email to WD requesting a suitable replacement recommendation for these units. Looking forward to 4X recording time.