I'm not sure why you are defending an organisation that misrepresenting the product.
I do agree that if a feature is not listed on the website then it should not exist and it's probably a hardware limitation. But the divco / tvix website states that it can do recording, time-shift, epg and so on, and it should do this without rebooting. All features that cause the device not function correctly such as: date/time, record one channel while watching another, DVD juke box, etc, should not be advertised as they don't work correctly. These features should be stable and functioning. What's the point of having a recorder if it can not record a full show because it reboots. Simple things such as networking, time, recording, etc need to be fixed.
If we all think about it is just slack or unskilled programming. I was given the option to upgrade to 6600. But I don't have confidence in the 3300 with a 2 year old code base so the 6600 will probably go through the same cycle. If an organisation is not willing to support / fix a product that's broken for 2 years they probably will do the same with the new line of products.
If divco/tvix what to retain customers they need to identify, list and provide expected timeframe to fix the fault. Give me a reason to keep the current product and get the next one. Today customers look to forums to see if the products are good. I have provided my feedback so new customers can make an educated buying selection.