Seagate SV35 2TB 7200RPM SATA 6-Gb/s NCQ 64MB Cache 3.5-Inch Internal Bare Drive for Video Surveillance ST2000VX000
Firmware: CV22 (that's from the drive label after FW -- I'm assuming that's the firmware)
SUCCESS so far
I probably shouldn't be calling it a success yet, but I'm just thrilled that the FFP worked with absolutely no problems. I'll also add that the vast majority of content recorded on the external drive seems to have survived. It's entirely possible that everything on the external drive survived -- I'm missing some things, but since I'd not updated my blasted list in several months, I don't know if the missing shows were on the internal or external drive. Now that it's a done deal & in spite of my earlier experiences, I'm rethinking Robert's advice about going with a smaller internal drive & that's something I'm going to give serious thought to when it's time to replace the other Moxi's internal hard drive.
Originally Posted by Scott_111
One thing I did notice afterwards was that the "keep" time for all of my shows on the external HD had somehow been changed from "keep until I delete" to "keep for 2 days" during the re-install process, so I had to go through and change them all back.
That was my experience as well, and thanks to Scott for recently mentioning it. This is something those of us with external drives need to be aware of because 48 hours can pass pretty quickly when one is busy tweaking channel lineups, rescheduling series, resetting Closed Captioning settings, etc. Thanks to Scott's heads-up, that was the first thing I checked once everything seemed to be well. Mark, if you're still updating your Moxi Hard Drive Replacement Tips document, you might want to add that to your Post-Procedure Issues, although I don't know how many of us are using external drives.
Before installing the drive, I threw it in an external enclosure & ran Seagate's SeaTools -- the last thing I wanted to do was find out that I'd installed a DOA drive. I ran the "long generic" check overnight & the drive passed with no problems -- for those familiar with SeaTools, do you think that's sufficient?
And, because Sunday is a heavy recording day/night, I just threw the drive in the Moxi & went with it -- I didn't reboot my modem or router, I didn't connect the Moxi directly to the router (it goes through a switch), I didn't disable any firewalls on the modem or router, and I didn't know how long it would take from powering up the Moxi to when "Moxi" appears on the screen.
The only tiny snag I ran into is that my TV (Samsung) won't allow me to select an input that isn't active or connected or whatever, and since the Moxi wasn't plugged in, I couldn't select that Input for the TV. So, I plugged the Moxi in, waited a second or two, and then hit all four directional keys on the front of the Moxi (something I practiced beforehand) simultaneously for 25 seconds, and then switched the TV's input to the Moxi -- the "press OK to continue" message was waiting for me
I hit "OK," the install was initiated, and it took 15-17 minutes to get through that step.
After replacing the hard drive, I had fewer than 20 channels, which I expected. Thanks to VisionOn recently reposting the TWC CableCARD tech support phone number & hours, it was a quick phone call (took less than 10 minutes from start to finish) for the CC to be re-paired (or whatever) so that I was getting all the channels I'm supposed to get.
I'm still waiting to exhale. One thing that's got me holding my breath is that after I got everything up & running, I was watching something that had been recorded on the external drive several days before the internal drive crashed from our other Moxi in a different room & there were several (it was an hour show) very brief (a second or two) stutters on playback. I don't know what's with that -- if it's a problem with the external drive attached to the Moxi, with the new internal drive, if the obviously failing internal drive caused some glitches in the recording, if the other Moxi needs to be rebooted (I did notice that it was slower than normal this evening & it is a couple of months older than the one with the internal drive that just failed), or if I just need to reboot the router (don't know why, but who knows?). Any thoughts?
At this point, my plan is to reboot everything (modem, router, both Moxis, both switches) on my way out the door for work. I have 5 or 6 one-hour blocks of junk recording set up over the next couple of days where all three tuners of the Moxi with the new internal hard drive will be used and I'll see how it goes as time allows. Hopefully, it will be smooth sailing -- and watching
-- but I'll report back if I find any issues.