Originally Posted by dz2k
did you try the method stated in a previous response? we see you've reset moxi a few times in your responses.
I’ve also been trying to use the methods you mentioned previously. The “external HD” menu command no longer shows that there is an external HD connected (even though one is), so I obviously can’t use the “disconnect” command. If I leave the Moxi in that state long enough (with the ext HD powered on and with me taking no other action on the Moxi, it DOES go on to give me a message saying that it has detected an "external HD which needs to be formatted” (which of course I haven’t been doing).
If I leave that message open for a while, I get another message saying that it may be possible to recover my programs if I “close the message, power off the ext. HD, wait a few minutes and power the ext. HD back on”. It goes on to say that if the programs haven’t been recovered within a few minutes, repeat the process. I’ve repeated this process a number of times now without success. I’ve also stopped resetting the Moxi when I have been trying this latest procedure. Also, the percentage of storage used now rises MUCH FASTER with just the internal HD only in use for a while, even though there wasn't really change in that figure when the external HD was first disconnected.
This situation is the biggest problem that I have with Moxi, that is that the file/program management system leaves a lot to be desired in my opinion. There is NO way to back up the programs stored on the hard drives (as I can do with my Magnavox MDR513’s). Furthermore, if you DO use a Moxi external HD, there is no way to know which program is stored on which drive. On the other hand, we all know that ANY hard drive can fail at any time, regardless of age.
I’ve already lost all the programs on the Moxi internal hard drive once when the drive failed after only 2 years use. Now it appears I’ve probably lost all of the ones on the external HD as well, and only after a year and a half. Even if I replaced this external HD with one that is “supported” by Moxi or is “DVR certified”, there is no guarantee that it wouldn’t fail just as quickly. I am not very familiar with Tivo but I suspect that their file/program storage is pretty much the same way.
Update - 11/25/15 - 11:10 pm EST
Well, I’ve given up trying to figure this thing out. After messing with it for what I had decided was the last time earlier today (after trying every conceivable solution I could think of for it), I had given up on it, was ready to throw it out and was trying to decide on a replacement for it. I forgot to disconnect and remove it however and had just let it sit there for about 6 hours or so connected and with power on.
I happened to look over later in the day and noticed that the activity light on it was flashing at what looked like its normal speed. I then checked and all of my programs on the external HD were back, programmed recording was still proceeding normally and the External HD Menu “disconnect” was operating normally once more as well.
Like I said, I have given up trying to figure this thing out but I think what I am going to do is get a new enclosure and Esata cable for the drive, keep it offline except when I really need it and replace it with a 1TB DVR external HD like the WD My Book DVR Expander. With a 1TB drive you at least won’t lose as many programs as you would on a 2TB or greater external HD if it should happen to go bad.