I've been attempting to replace the apparently now failing drive in my 3 tuner moxi for at least the last hour. The drive stutters horribly on all new recordings, but plays old ones back fine, live video is fine too, so it's not my cable connection, buffered video can be ok on the moxi, but is always bad on the mate) I've never gotten it to present the welcome screen to do the reformat of either the existing drive, or of a new drive (a Seagate 7200.12 1TB I had lying around). I've gotten to the point where I've connected the Moxi directly to my laptop using a crossover ethernet cable and I never see the Moxi even send a packet out the ethernet port, so either I'm doing something wrong or the ffp doesn't work on my unit? I think I've followed the instructions to the letter - unplug moxi, plug in, press 4 directional arrows, wait 25 seconds, nothing. I've tried using the reset button on the front panel too, holding the buttons in with a socket of appropriate diameter (since I can't tell if I'm pressing them without pressing the ok button using my fingers), having the buttons pressed when plugging in, pressing a couple of seconds after plugging in, etc. Any ideas on what I might be doing wrong? When people used drives that "failed", did they fail to install the software at all, or was it just a stuttering or other problem?