EpVision support told me how to get to the buried menu that allows the PHD-VRX to get the time from either a digital channel or when on an analog channel by having the PHD-VRX check the Internet for the exact time. So correction to a prior post if a power outage occurs and the user powers up the box from standbye mode the box will set to the exact time on both a digital and even an analog channel as long as both boxes are checked in the Manual Time Settings. The problem is the user still has to turn the PHD-VRX back on to have the PHD-VRX get the time from the digital channel or Internet. I replied to the email and recommended that after a power outage that the PHD-VRX should automatically turn itself back on for 1 minute and then turn itself off so that the clock can be restored.
Under "Date & Time" then "Manual Time Setting" both "Auto-Update Time Channel" and "Auto-Update Time NTP(Network)" should be checked. Time from the channel only works on a digital ATSC/QAM channel. When on a analog channel the PHD-VRX will set the exact time from the NTP over a Internet connection. For consumers that have no Internet the auto Time channel will only be used. Also if only the NTP box is checked and consumers have a working Internet connection then one will not be getting the time from the channel at all. Its better to have both boxes checked since the PHD-VRX will have a backup way to set the time in case one method fails.
So to make a long story short if the consumer has both boxes checked under the Manual time setting then the PHD-VRX will first try and get the time code from the digital channel. If the consumer is on a analog channel the time information will come from the Internet connection. So one does not need a Internet connection to restore the time just a digital ATSC/QAM channel.
The following is an email quote or paraphrase that I sent to EpVision
“Yes when the PHD-VRX is turned back on after the power outage or “master power switch” is pressed the PHD-VRX will regain time if both those check boxes you mentioned is checked. When the clock is reset to 12:00 am the PHD-VRX should be smart enough to turn itself back on for 1 minute and then shut itself off so the time can be restored. The PHD-VRX should be smart enough to turn itself back on after a power outage and restore the time from either a digital channel or Interent connection without the user needing to power up the box after a power outage.”
Also it sounds like the EpVision designers have no plans on offering 5.1 Dolby Digital over HDMI. Their other older models also do not offer 5.1 Dolby Digital over HDMI. Only 2 out of the 3 detailed emails I sent to them were replied too. I sent them another email to explain to them that sending 5.1 Dolby Digital over HDMI is a common feature offered by the competition and this should be changed.
The following is a couple email’s I received from EPVision support within the last few hours:
“Thanks again for your email!
PHD-VRX channel scan method is more superior and complex, which is based on originally developed by Broadcom/ATI for many high-end TVs. The way is like:
For an example, physical channel number is 50. Under this physical channel, if there are 4x virtual channels as 20-1, 20-2, 20-3, 20-4.
So if user randomly enter “20”, PHD-VRX will look up the master list first to see if there is a virtual channel number called 20-1. If yes, it will tune and lock to ch 20-1.
If user randomly enter “50”, PHD-VRX will look up the master list to search 50-1. If none, it will try to scan physical channel# 50 and finally find ch 20-1 is the first virtual channel number and then lock to that channel.
If this channel “50” has no virtual channels, in Tuner 1, which has NTSC decoding, it will finally think it is analog channel and tune to channel 50 or 50-0 as an analog channel. Of course, this channel is snowing. In Tuner 2, which has no NTSC decoding, it will keep scanning. Front panel will show “SCAN” and screen is blank. Soon, user will find out and re-enter the correct channel number.
In tuner 1, since it has NTSC, it tunes to analog channel. As you mentioned, it adds this channel. In the master list, you can press “Red” key to skip this channel. And this channel will never show again unless re-selected. You don’t really need to re-scan all the channels. However, we will discuss this internally to see if we can improve in the future. Thanks again for the valuable comments.
The following is the start of email two:
“Thanks again for your email!
Most of PHD-VRX HDMI output connection is directly connected to TV sets, which requires audio re-decoded to stereo. If HDMI output is sending raw S/PDIF data to TV, then most TVs won’t have audio from PHD-VRX. In order to enjoy 5.1 Dolby digital, you can connect optical audio port (Toslink) to your A/V receiver so it can re-encode from raw data back to Dolby surround sound if available.
The power outage situation is the same as the old day VCR recording. Once of a while maybe in a whole year, at least not too often, there is a power outage, we will need to reset every machines like VCR, TV, cable box, etc. to the right time again. No any major TV/VCR manufacturers adding a backup battery for this situation just because the chance for power outage won’t happen that often. The good thing for PHD-VRX as you also mentioned, if user selects both options of (1) Auto Update Time Channel and (2) Auto Update Time NTP (Network) under menu Settings -> Date & Time -> Manual Time Settings. Then after power outage and back on, user press standby key or remote POWER key, PHD-VRX will update and correct date/time immediately no matter is in analog channel or not.
1. “Final Channel” is that PHD-VRX will find these virtual channels from the physical channel you entered. By easily delete “physical” channel, will create more confusions after whole bunch of virtual channels all of sudden disappeared. General consumers will be confused. But we will discuss internally about this.
2. We will study this. Thanks.
3. We will study this. Thanks.
4. It is the limitation, but we will study that.
5. It is a good suggestion. But based on current 6-digit LED we use, it won’t be that user-friendly for (b) and (c) options. However, we will discuss that.
Thanks again for your valuable comments.