Without going to far off topic, regarding the formatting problem and the possible damage of the hard drive due to me not removing it from the chassis, VideoGrabber started to discuss this in a PM and I though it would make more sense to discuss it here.
The reason I supplied the info about ext2 in the first 10 posts is first off it is somewhat foreign to me. I was aware of it and ext3, but since I never had any experience with Linux or anything other than a Windows based PC, I admit my ignorance with this. The other reason was to educate others that might be in the same shoes as I was.
Other than a different format, since as stated many times, there was no "manual" other than a quick start guide (big deal). The process of using the utility was straightforward (or should of been). How many ways can you do this? Really only one. Connect drive, go into menu, start process. Kinda hard to make a mistake one would think.
BUT, I couldn't not and still could not get any specifics on how the initial state of the HDD should be;
1. Initialized or uninitialized or doesn't matter?
2. Formatted or not formatted or doesn't matter?
If formatted, which format? FAT32 or NTFS or doesn't matter?
3. How about the interface? IDE or SATA or doesn't matter?
4. And the enclosure interface? Any specific USB enclosure?
Guess I'm not clairvoyant enough again.
Unfortunately, I don't have the e-mail that was sent, finally with some type of response. Allen did admit of some problems, but as usual it wasn't clear what he was talking about. Something about the DVR has to be powered down then back up to format. Of course, that didn't make any sense. The impression I had was he did admit to a problem, but always claimed they were able to format the drives they had.
The 1st try was with a 3.5" 1TB drive (new) that was right out of the box. After 26 hours (not knowing how long this would take) I gave up. The drive never formatted. I then used easeUS to format the drive NTFS with no issue and no errors. I made recordings and played them back in my PC specifically to see if indeed it would work and it did. After testing a NTFS drive and found as already stated by Allen, the throughput won't allow dual recordings, I re-formatted the drive using easeUS again to ext2. No problems doing dual recordings as I stated in the first set of posts in the thread.
This smaller 640GB Toshiba 2.5" drive was refurbished and was purchased after the 1st drive specifically to be placed inside the DVR. I sent the pics of the install as i posted here to Allen and he was impressed and complimented me on the job. He did not take any exception to the three double stick pieces of tape that was use, but now has changed his tune.
we found you carelessly put some tapes stick HDD to bottom of PHD-VRX case. However, the tape doesn’t cover 100% the area of USB HDD enclosure bottom.
Why was the enclosure removed? I already showed the photo of the mounting, they didn't "discover" anything they didn't already should of known. That tells me they are selectively reading bits and pieces of this thead and my e-mails, no doubt overwhelmed with everything.
To respond to VideoGrabber's comments;
I still would not recommend shipping one isolated by nothing more than double-sided sticky-tape, to a metal chassis. If the package was dropped from a height of several feet at any point by the carrier, or slid rapidly along a conveyor and came to an abrupt halt, it is entirely possible that the drive would not survive.
I did consider removing the drive first, but didn't thinking, how would that be different than a Laptop with a HDD installed? After all, this is a 2.5" Laptop drive and Laptops surely take beatings. The fact the bottom of the enclosure was against the chassis with bubble wrap encompassing the majority of the drive. Unless the drive or enclosure actually dislodged, I didn't think it would be a problem, especially with a smaller, lighter HDD.
Until I get this back, assuming I do, I won't know fore sure and will post back what I find.