ePVision PHD-VRX & VRX2 Owners Thread - Page 40 - AVS Forum
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post #1171 of 2358 Old 03-09-2013, 07:12 AM
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Quote:
Originally Posted by videobruce View Post

LenL;
Sorry, I didn't see your question. I believe you are still buying from ePVision, it's not a "Amazon" or "Amazon Marketplace" offering. wink.gif

I bought it through Amazon. I had 2 choices and I picked buying it via Amazon site since there are additional buyer safeguards than doing it directly from the Seller website.
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post #1172 of 2358 Old 03-09-2013, 04:58 PM - Thread Starter
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Changes with 3/6/13 update;

1, Added a "Configuration Manager" to alert you to conflicts in recordings. Allows changing the current recording, or canceling an existing recording(s) without searching for the conflict,
2. Adding direct Manual Record access rather than digging into the Menu via the remotes orange button,
3. Modifying the "Record Options" pop up box with four preset recording times (30 min,1 hr, 2 hr & 4 hr),
4. Changing the look of the "Record Schedule Timer" from a vertical structure to a linear horizontal layout,
5. Adding direct access to the "Upcoming Recording Schedules" screen to confirm or change recordings via the remotes green button,
6. Indicating which future recordings were created through the guide (green input icon), or by a manual recording (gray input icon),
7. Also providing a "Recording History - Last 3 Recordings Quick List" via the remotes blue button, while in the Upcoming screen showing the last three recorded programs,
8. Renamed "Recorded Shows" to "Recording History" to correctly represent what that actually is,
10. Ability to rename existing recordings, namely ones that only have the cryptic string of numbers from manual recordings while in "Recordings" list, via the remotes green button,
11. Added a 'info' screen for existing recordings that have program data provided from the station,
12. Added updated guides on their web site for pages 52 through 67 in the owners manual,
13. Updated the "TV Micro" to V2.13

There are two stated changes that haven't been confirmed;
Quote:
Ability to record and playback other video files in the same time from either tuner 1 or tuner 2.
Ability to set back-to-back timer recording without 1 min. gap.
The 1st fix was never entered into my laundry list when it was reports a number of months ago.
Lastly, this "Improved performance" that was first on the list, so far I see no changes, but I have no idea what./where this applies.

I will update the first posts with screen shots showing the related changes when I can. redface.gif

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post #1173 of 2358 Old 03-09-2013, 05:26 PM - Thread Starter
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Not to be forgotten, the current Laundry List from the 3/6/13 firmware update;

Please note;
The order has been changed to reflex the current state, so has the grouping of entries,
A number of related entries were added that should of been included before concerning the menu and other areas.
I gave titles to these groups to make reading easier.
Bold text are the important points.
These are separated into hardware & firmware, in order of importance, similar items are grouped together.

Here it is in a .doc attachment;
Laundry List 04-05-13.doc 44k .doc file


Hardware concerns;

1. Add the missing component out to where it was original designed to go. Older TV's may not have HDMI inputs, newer low end TV's never have enough HDMI inputs for multiple devices. Component could solve those shortcomings. You did the R&D, adding that can't cost more than a couple of dollars at the manufacturing level.
2. Add a output resolution control on the front panel, similar to the 205 tuner to allowing changing settings when the screen is dark due to setting issues with the TV.
3a. The remote is too small with buttons too close together. Rename GoTo to Return, swap that with the Guide button. Swap the numeric keypad with the transport controls. The keypad is the least used on most remotes. Buttons at the bottom are harder to access with ones thumb.
3b. Change the name of the “V Mode” to “Output Resolution”.


Firmware concerns;

The Guide:
1a. The Guide needs to include both tuners integrated together as one Guide no matter which input you are in. It's a real problem and inconvenience to have to switch back and forth between tuners to try to schedule programming. Especially if you have overlapping recordings.
1b. Locking the preview window (EPG on/off) to speed up the display of data prevents data from showing on any channel that has not been previously accessed since coming out of standby. If you 'surf' through all channels before you enter the Guide, there isn't problem. Rename that “EPG Tuning Mode” to “Lock the preview window”
1c. No ability for the system to save the existing PSIP data for each station in the Guide. After you stop on that channel, continue, then return, the data has to re-loaded every time on every channel.
1e. No direct ability to cancel a upcoming recording made through the Guide, unless you do it in the Upcoming Recordings screen,
1f. The 'reading' of program data appears to provide less listings compared to 'Guides' from other DVRs. Example; Comparing to a older DTVPal on the same stations at the same time, the DTVPal (with no TV Guide data) has their listings further into the future.
1g. Add the ability to 'wrap' from the lowest channel to the highest & vice versa without scrolling through the entire channel list as you can in Media Player.
1h. Disable the channel up/down buttons while in Guide. It's too easy to hit and accidentally exit from the Guide.
1i. Stopping on a weak station that is not receivable at the time, will lock the Guide up, forcing you to exit and re-enter. These are 'on the cliff' signals. Channels that are not there at all, have no effect if you stop on those.
1j. The Guide really needs a subscription, Internet based full program data. PSIP Guide data is unreliable, spotty and inconsistent if it is there at all. What good are three to six hours of listings? Anything less than one full week shouldn't be acceptable in this day and age.

Image quality: (2a may be hardware related)
2a. False contouring in blacks, shadows, dark scenes. This has been confirmed. Especially noticeable anywhere there are shadows and/or dark clothing, especially men's suits. The default dark, contrasty video settings appear to hide this problem. After extended testing, it now appears this Broadcom/ATI chipset is sensitive to lower bitrates. A difference of only 3MB/s will cause noticing the false contouring. I have compared the same program from two different sources (stations & networks) and the station (source) that had the higher bitrate transmission didn't have the problem. Not all programming is affected. I don't believe this affects recordings played outside of the DVR.
2b. The default output of this DVR is very dark with saturated highlights. The default brightness needs to increased to between 15-18, contrast reduced to 65-70 & color reduced to -5 for each input. These shouldn't be that far off in the first place.

Recording:
3a. A added multi-entry, manual recording option allowing enter more than one recording at a time without re-entering the Manual Record mode again,
3b. Manual record duration; When changing to less than one hour, make the default 30 minutes instead of five. Using tuner 1 in CATV mode, unable to enter numbers 1 - 4 to change minutes. 5 - 0 work, the others revert the minutes to "59". Only way to change minutes is toggling one digit at a time.
3c. In the Guide; add the ability to delay (add) to the start time and allow the end time to finish early (subtract). Programs do start early and end early also.
3d. Add the ability to rename a manual recording when it is scheduled instead of afterwards,
3e. Move that “Active” check box to the far right in the new “Record Schedule Timer”. One less thing to click through.
3f. Modifying a recording in the "Upcoming Recording" menu will not show any time changes in the recording list when you 'pad' the start and/or end time of a program. It then appears no change was made.
3g. Change weekly icon to “W”, change “Once” icon to “O”, remove Sat & Sunday entry. I see no need for that

Menu layout:
4a. Those small, somewhat identical, circular Menu icons are hard to read and decipher. They all look the same, except for when you are actually in that sub menu. Plain text is needed instead cutesy icons. It's confusing to guess at a icon, then read the text above and to the right of that icon. Move the text over of each sub-category, replacing the associated icon. The GUI in their Media Switcher was better. It appeared that was easier to navigate.
4b. In the “Picture” sub-menu, once you selected a item, you can't scroll up or down to the next item to adjust without returning to the previous screen. Change the behavior to the way it is in the Quick menu so all show in a small window,
4c. Reduce the number of entries in the main menu and each sub menu so there are six or less, allowing all to show on the screen at once, eliminating scrolling to find a hidden entry. Specifically;
4d. Move the main “Locks” entry to “Settings” reducing the sub menu entries down to six,
4e. Move “Dynamic Contrast” to “Picture Settings” and delete the “Advanced” entry under “Picture”,
4f. Under “Record”, combine the three USB entries into a single sub menu,
4g. Under Media Player/Recordings, move Forward Skip & Backward Skip into a single entry,
4h. Under “Picture Settings”, remove “Color Temperature” since it has no effect,
4j. Quick menu; replace Scale Window with a added “Aspect” control. Scale Window is only for specific situations,
4j. Add “V Mode”, which should be re-named to “Resolution out” (or similar) to both the Quick Menu & under “Picture Settings” since it is only available from the remote,
4k. Remove the "Presets" entry. There are too many choices in the first place, some do little to change the actual settings. Each input has it's own memory settings anyway, it's not needed,
4l. Hide 'Wireless Settings” since this is not enabled,
4m. Re-enable the highest analog channel noise reduction setting that was removed.
4n. Rename "Picture" to “Video” in the Main Menu. Picture is a non technical, childish term. Notice "Audio" is used instead of "Sound'.

Audio: (these probably are hardware related)
5a. Audio controls have no effect on analog or optical outputs. Only HDMI is affected. This is not specified in the manual.
5b HDMI audio level is noticeably low compared to optical out.
5c. HDMI passes only two channel, variable PCM uncompressed stereo audio. (Which is the only output that can be adjusted.) A option to turn on AC3 for HDMI is needed.
5d. There is no audio at all when the timeshifting mode is activated. Only when you are watching the delayed portion of the recording is there audio. There is audio on the HDMI output.

6. Nothing preventing you to place the DVR in standby to prevent stopping a recording in progress. You will loose the recording if standby is pressed accidentally. Some confirmation is needed.

Media Player:
7a. If you are watching a previously recorded show in Media Player, if this starts recording using RF 1, you can't do anything with the remote except shut the unit down. Recording on the 2nd tuner has no effect. ,
7b. Pressing 'Exit' while in Media Player will completely exit you out of MP while watching a recording. Exit should only be permitted while in the MP menu and/or a confirmation popup box appearing.
7c. Shorten the manual recording file name in Media Player by removing the seconds and changing the year to two digits.
7d. Include channel number, date & time to the recording entry under the new "Recordings" screen. What happens if there are more than one of the same program listed?
7e. Media Player/Recordings; Shorten the time the time bar remains on the screen when using the skip feature from 8 to 4 seconds.
7f. While watching from Recordings, the right & left navigation buttons will change what you are watching to the next or previous recording without any other interaction. If pressed by mistake, you are now watching something else. This needs to be disabled, except for Photos or Music. (only relates to Recordings)
7g. The "Video" section in MP still has the issue of not remembering where you left off when you stop playback and not remembering changed picture settings. You have to re-initialize those settings by clicking each one for them to take affect.
7h. Use skip fwd & back to move through the pages instead of channel up/down like it is in all other menu functions where this is used. Consistent and less confusing.
7i. Don't allow using 'Mute' to automatically bring up Closed Caption. If CC is wanted, there is a dedicated button for that.
7j. Change "Movie" to "Recording" in the delete confirmation box.

Standby & spin down:
8a. An external enclosed hard drive does not spin down when the DVR is on and no recording is scheduled, only when in standby. This was changed from early firmware releases. Why have it run when the this is only being used as a tuner when the HDD is connected? (Yes, you can disconnect the drive, but you shouldn't have to.)
8b. After three or more consecutive recordings are finished or recordings over 90 minutes in length (approximately), the DVR does not go back into standby. Single recordings or two short recordings back to back will allow Standby two minutes after the last timer recording is finished.
8c. Timer recordings from standby loose the 1st 45 seconds of the program due to the boot time if the recorder was in standby. Power on should start one minute early so the recorder is up and running.

9. There is no clock backup if there is a power outage. User intervention is needed to power up so the DVR can get a clock update.

Output resolution:
10a. No 480p or 1080i for older HDTV's w/o a 1080p input. 480p was removed from the early firmware. Some TV's have limited aspect options with some resolutions. Sometimes the 480 choice works out better. This should be restored.
10b. Rename “V Mode” to “Output Resolution” and add that to the Picture Settings menu.

Tuner:
11a. Slow channel changing, especially considering this DVR does not do continuous time shifting. How can this be improved? (This may be hardware related)
11b. Improve the signal level display to expand the resolution of the reading from five to ten bars, or use something similar to the System Info screen that has a 0-100 numeric readout.
11c. Ability to manual edit the channel number (along with the stations call letters) for entries that get a bad channel number from improperly ID'ing the virtual channel number from the actual physical number.
11d. Add ability to save the channel tables separately when doing firmware updates,
11e. You can not record on tuner one if you are using one of the inputs to the switcher. ??
11f. Channels will get added to the channel list when doing a direct entry. This is actually good, but entering any channel number that is empty, will automatically just add that to the channel map as a analog channel on the RF 1 tuner. Allow complete removal of those added, unwanted channels, not just “skip”.

Aspect choices:
12a. There are too many 'Aspect' choices. Direct appears to be the proper setting for probably 95% of the material available without distorting the image just to fill the screen.
12b. Normal has 1:1 pixel mapping (no over scan), Direct does has over scan. Swap names between both,
12c. For analog & SD channels; Normal, Direct & 4:3 are identical. For HD channels; Direct & Full Screen are identical.
12d. 4:3 will 'narrow' a HD channel. I can't see any need for this. Since it is the same as normal, remove it.
12e. 'Panoramic' disproportionately stretches the screen, mostly the extreme edges. Remove that.
12f. 'Zoom1' is Ok for proportionally expanding a 'postage stamp' image, but 'Zoom2' over stretches the image vertically & horizontally. Remove that.

Front panel display:
13a. Ability to turn clock display off when in standby and when using the device as a input scaler, A single orange standby LED is sufficient.
13b. The display on the unit will not show a channel change entry until that channel is actually changed. It would be nicer if the entry on the unit would duplicate what is seen on-screen, especially if you have "music only" CATV channels available and are using the tuner as a source for your audio system without a TV on.
13c. Move power switch to rear panel to prevent accidental power downs.

HDD utility:
14a. Add the ability to initialize a bare drive. The Internal disc format utility can only be used with a drive that is already initialized, which leaves out "bare" drives. The owners manual makes no mention of this. It isn't a problem with these pre-packaged combo enclosures & drives, but it is with any bare drive. Separate components are always better than some pre-configured package. You have control over each item. ePVision doesn't seem to this.
14b. Add a progress bar to let one know where in the formatting is, also a timer to show how long it's been since the process started.
14c. Add the ability to defrag the drive.

You Tube;
15a. Add USB support for a keyboard to make it easier to use U Tube. Trying to use the on screen keyboard gets old real quick.
15b. The aspect control has no effect in You Tube. If you try to watch a 16x9 clip, it is squeezed down to 4x3 instead of displaying full width.
15c. U Tube can not be used when recording. Accessing U Tube will stop all recordings.

16a. Speed play is of no value as it stands due to inter-reaction with the audio sampling when using AC3. Using PCM, the problem isn't as bad. Mostly noticeable in FF. The sample rate is to low, making the feature worthless. You can't see enough frames to make any sense out of the video. Adding faster speed steps makes matters worse. This surely wasn't needed.
16b. If a recorded program is paused during playback, the video freezes but the audio continues playing for an additional 5 seconds. This happens when AC3 is in use. When the video stream is resumed by hitting play, there is no audio until the video "catches up" to the point where the audio originally paused (another 5 seconds). The HDMI output behaves normally.

17. Timeshift; Duplicate use of the skip fwd. & back function for slow motion is confusing. Substitute the Fwd & Rwd buttons instead and leave the skip & back functions as is.

18. Trying to record and use the USB speed test causes conflicts. Disallow testing while recording. The speed test also is depending on the state the device is in at the time. Sitting on a blank channel produces better results.

19a. The "Lock" feature can cause issues if one forgets the pin number:
19b. The 'Lock" feature can be easily overridden just by powering off the DVR and powering back up via the mechanical power switch (not standby).
19c. Doing a factory reset doesn't restore access to the front panel buttons. Since this only records non-premium channels, there shouldn't be a need for it, other than locking out the front panel.


added 7a in Media Player

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post #1174 of 2358 Old 03-09-2013, 06:19 PM
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Quote:
Originally Posted by videobruce View Post

11. Added a 'info' screen for existing recordings that have program data provided from the station

Does this mean that if you made a recording from a station providing a PSIP description of the program that you can still see that description on the recorded file after the program has already aired?
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post #1175 of 2358 Old 03-09-2013, 08:02 PM
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U-Verse and Dish network has this info on the recording it is neet but not need for your recordings.
This info is need for watching and recording and is supply for free by the EPG and is display before recording it is not save after recording
Quote:
Originally Posted by Aleron Ives View Post

Does this mean that if you made a recording from a station providing a PSIP description of the program that you can still see that description on the recorded file after the program has already aired?
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post #1176 of 2358 Old 03-10-2013, 06:40 AM
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10. Ability to rename existing recordings, namely ones that only have the cryptic string of numbers from manual recordings while in "Recordings" list, via the remotes green button

Actually, this fixes what was a major problem for me. It should allow you to remove ":" from the recording title. If a recording had ":" in the title, then you couldn't copy the file over to a PC since ":" is an invalid character in Windows. At any point in time I would have 6/7 recordings with ":" in the title. These were usually special programs aired during PBS pledge week - just the type of recording I would want to archive. I always felt the device should filter out any characters that were invalid in Windows - but being able to edit the title should work just as well.
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post #1177 of 2358 Old 03-10-2013, 11:29 AM - Thread Starter
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Quote:
Does this mean that if you made a recording from a station providing a PSIP description of the program that you can still see that description on the recorded file after the program has already aired?
Yes. Please see post #9.

Updated posts 1, 6, 7, 9 & 10 to reflect the changes with this update.

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post #1178 of 2358 Old 03-11-2013, 06:09 PM
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Quote:
Originally Posted by videobruce View Post


There are two stated changes that haven't been confirmed;
The 1st fix was never entered into my laundry list when it was reports a number of months ago.

The revision 243.15.24 fix the record / playback issue for me. I can now record on tuner 1, tuner 2 or both while playback without any troubles.

As an improvement on my device I can mention the weekly recording. The previous firmware has never rescheduled a weekly program successfully. I had to delete it / recreate it every week to get my program recorded. With the new firmware all the programs identified as weekly were rescheduled successfully so far.
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post #1179 of 2358 Old 03-11-2013, 08:48 PM
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EpVision PHD-VRX Clear QAM MPEG-4 firmware update is needed


The EpVision PHD-VRX hardware supports both MPEG-2 and MPEG-4 codecs, however the PHD-VRX specs mention that the PHD-VRX only supports MPEG-2 QAM channels. I sent an email to EpVision customer support requesting a firmware update so that the PHD-VRX can be used to view MPEG-4 in the clear unencrypted QAM channels. On or shortly after April 15th 2013 Verizon FIOS is going to add around 20 MPEG-4 QAM channels. In the future all cable companies will be switching most of their QAM channels from MPEG-2 to MPEG-4 since MPEG-4 is a more efficient codec that takes up less bandwidth.EpVision would be able to sell a lot more PHD-VRX boxes if it offered clear QAM MPEG-4 support. This MPEG-4 QAM feature would be an excellent exclusive feature that the PHD-VRX could offer. To my knowledge such a feature does not exist or is extremely rare for external QAM tuners that require no subscription. (Yes the TIVO Premiere series of boxes also offers MPEG-4 QAM but requires both a GUI subscription and cablecard subscription).
Since close to 100% of clear QAM tuners built into HDTV’s and external QAM tuners do not support MPEG-4, some cable companies to save money have decided not to encrypt their MPEG-4 channels at this time (that will change as soon as several clear QAM tuners that support MPEG-4 is released on the consumer market).
The EpVision team in an email informed me that they would consider adding MPEG-4 QAM support in the future once they discuss the feature with their programmers.
According to TIVO customer service only the current TIVO Premiere, Premiere 4, and Premiere XL4 boxes will support both MPEG-2 and MPEG-4 channels (Older TIVO boxes are only MPEG-2). Also the modern Scientific Atlanta and Motorola 7000 series boxes will also support both MPEG-2 and MPEG-4 channels.

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post #1180 of 2358 Old 03-11-2013, 10:25 PM - Thread Starter
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The only problem with all of that is, all of those channels will be encrypted, if not initially, then later. They appear to be so paranoid about encrypting everything, I seriously doubt they would leave those services in the clear when many systems are now encrypting OTA coverage.
Then it wouldn't really matter if this or any other DVR that doesn't have a CC slot would have MPEG4 capability or not. I would bet, if they do come out with another model in a few years, it would surprise me if it have QAM at all.

But, that is interesting to know about TiVo and only the Premiers have MPEG4 capability.

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post #1181 of 2358 Old 03-12-2013, 08:10 AM
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As a new owner of an EPI (waiting for delivery) I just want to weigh in on the UTUBE feature. My 2 cents:

Most people own handheld devices (Not me), blue ray players (Me), TVs (Me), PCs (Me) that can access the internet and watch UTUBE and connect to NETFLIX etc. There are lots of options to do this.

I am not buying the EPI to watch UTUBE. It doesn't need that feature and any improvements to that feature I would put very low on the list of issues.

I am buying this player for the sole purpose of watching and recording OTA TV. I want it to be excellent at performing those functions and any shortcomings in doing those functions I wish to be corrected as a first priority.
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post #1182 of 2358 Old 03-12-2013, 08:21 AM - Thread Starter
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Quote:
I am not buying the EPI to watch UTUBE. It doesn't need that feature and any improvements to that feature I would put very low on the list of issues.
That's why it's listed way down on my list. wink.gif

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post #1183 of 2358 Old 03-12-2013, 09:11 AM
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Ok Thanks.

I'm still confused about the recent issue list and what is priority etc... Still working my way through the forum from the beginning trying to catch up on all the posts. I'm on page 6 and find the amount of info kind of overwhelming. Lots of good info!
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post #1184 of 2358 Old 03-12-2013, 08:41 PM
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You will find the PHD VRX will do very well for recording two shows at one time.
There are a few thing some would like to have but as I found out from Epvision this would have incest the price
It not the same as Comcast but on the other hand Comcast and Tivo is not the same they all have there way doing things with the menus
But they all will record and play your shows

Good Luck
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Quote:
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Ok Thanks.

I'm still confused about the recent issue list and what is priority etc... Still working my way through the forum from the beginning trying to catch up on all the posts. I'm on page 6 and find the amount of info kind of overwhelming. Lots of good info!
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post #1185 of 2358 Old 03-12-2013, 09:40 PM
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Not sure what to think of the latest March firmware update. On one hand I am impressed with all the new features written up in the documentation etc but disappointed that basic things like responsiveness to commands from the remote control and front panel have taken what seems like a step back. I have reloaded the firmware twice hoping that it was just a problem updating but it seems for sure now that one has to push the remote several times to get the PHD VRX to change channels or perform some other function. When the remote is misbehaving the panel controls also misbehave and ignore commands.. except for the red power button. Seems to take much longer changing channels when it does work. (just to be sure its not batteries I have changed and tested them too.. and they are all full power... but that should not affect panel controls)

People may think I am crazy but I could swear this thing works worse one day after loading the firmware... like its having a working memory or paging issue with the new code or something.

I have reloaded the December firmware for now and these basic functions work better there. I will watch the forum to see what others think.
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post #1186 of 2358 Old 03-12-2013, 10:03 PM
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Not sure if this helps anyone or if I'm correct here but, a few months ago I started having serious trouble with my PHD-VRX either freezing up on recording (showing rec1 for hours) or locking up on channels to the point that nothing on the remote worked (picture would be fine or sometimes even freeze, but had to power down unit to stop). I noticed a few others mentioned that theirs got stuck on record and couldn't stop it without powering the unit down.

It was frustrating and experiencing one of the problems was almost a daily issue. I even got to the point of writing epvision and telling them my problems. I tried all of the firmware (of course, not the most current one that just came out) and eventually I would have one of the problems I mentioned. I also tried reformatting my harddrive but eventually had the same problems. As a last resort, before I responded back to epvision (they did respond asking for some info fw, channels etc...), I unplugged the Ethernet cable. Not sure if it definitely was the issue, but I've been using it/recording successfully for over 3 weeks. I was to the point of sending it to be repaired, but so far all is well. Could be a coincidence, but I don't plan on plugging the Ethernet cable anytime soon. smile.gif
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post #1187 of 2358 Old 03-13-2013, 08:13 AM - Thread Starter
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eastavin;
The apparent problem is the remote itself. At least that is what I have observed. I don't use any supplied remote except for one TV which is by itself and rarely used. Everything else is setup with other equipment, so using a learning remote with macro capability is the only way to go.
Using a learning remote here, the response is not that bad. Actually, I can aim it away from the unit and it responds Ok. The remote that is supplied is too tiny, the layout is poor and the buttons are too small. It just seems very sensitive to being aimed properly. wink.gif

jhr1948;
This has gone into a 'lock' state on occasion, ironically, yesterday afternoon that I didn't discover until this morning. I never noticed a pattern. It was in a two tuner record mode. I was just making some test recordings at the time. No pattern has been reported. Funny the 15+ recordings I made previously had no problem. confused.gif

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post #1188 of 2358 Old 03-13-2013, 09:48 AM
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jhr1948 I have had the issues you describe with and without the ethernet plugged in (PHD-VRX either freezing up on recording (showing rec1 for hours) or locking up on channels to the point that nothing on the remote worked (picture would be fine, but had to power down unit to stop).). I keep looking for a pattern but so far I cant find one. The unit controls stop responding and I cant figure out why. This was with the firmware of Dec 2012.

So far the very first thing I experienced with the new March 2013 firmware is the same locking up on channels as with the Dec 2012 firmware--but far more often. I have been able to record 1 show successfully with the Mar firmware but have been unable to program much else due to the worsened situation with the phd vrx interpreting commands from the remote.

I have since reverted back to Dec 2012 firmware where the remote receiver works better... but you still have to push it multiple times to get the PVR to recognize it.. almost as if the remote receiver is asleep. I have tested the remote batteries and also made sure the remote is working by taking my Sony camcorder and putting it into record mode... infront of the Phdvrx... pointing the lens towards my hand/remote control and turn the LCD display towards myself. Now when I push the remote control buttons I see the SONY camcorder pickup the unseen infrared remote signal and convert into light I can see on the sony LCD... so I know the remote is working fine... so the problem/lack of response must be in the PHDVRX. (Most camcorders can pickup infrared remote light.. a great way to see if your remote buttons are worn out)

so whatever the issue is with the locking up.. i doubt its the ethernet or the remote control itself. There is something else and its going on in the phdvrx itself.
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post #1189 of 2358 Old 03-13-2013, 10:28 AM
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hey eastavin
The only other thing I did was to take out the unit from the enclosed media console hoping it wasn't a lack of air flow causing the problems. However, I still would get the lockups I described. The recording lockup wasn't as common as freezing on a channel. Sometimes when the channel froze (audio would still be going), the pic was even frozen (as if I had hit the freeze button on the remote). Other times the channel looked normal, but neither the remote (except power button) nor the buttons on the unit worked (except for the power or standby button). I tried all the firmware (except the first and the most current from a few days) and still had the issue. Could've been the combination of taking it out of the console and unplugging the Ethernet. I also made sure I had the channel not internet set the time and took home networking off.

I'm still crossing my fingers, but this is the longest I've gone without issues.
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post #1190 of 2358 Old 03-13-2013, 10:55 AM - Thread Starter
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Try programming another remote.
I don't and can't see it's the recent firmware.

Post 8 updated clarifying picture settings.

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post #1191 of 2358 Old 03-13-2013, 01:50 PM
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videobruce
i'm with eastavin on this that this is not a remote control issue. I believe this because when I was having trouble, I would sometimes troubleshoot by trying to change the channel on the unit itself and still couldn't get any response other than powering down. This seems to be a hardware or software problem. Like I mentioned, I've had no problems for weeks now. I wish there could be an obvious solution to this.
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post #1192 of 2358 Old 03-13-2013, 02:08 PM
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Quote:
Originally Posted by jhr1948 View Post

Not sure if this helps anyone or if I'm correct here but, a few months ago I started having serious trouble with my PHD-VRX either freezing up on recording (showing rec1 for hours) or locking up on channels to the point that nothing on the remote worked (picture would be fine or sometimes even freeze, but had to power down unit to stop).... I tried all of the firmware (of course, not the most current one that just came out) and eventually I would have one of the problems I mentioned. I also tried reformatting my hard drive but eventually had the same problems. As a last resort, before I responded back to epvision (they did respond asking for some info fw, channels etc...), I unplugged the Ethernet cable. Not sure if it definitely was the issue, but I've been using it/recording successfully for over 3 weeks. I was to the point of sending it to be repaired, but so far all is well. Could be a coincidence, but I don't plan on plugging the Ethernet cable anytime soon. smile.gif

That's weird. Almost as if someone was running a DOS attack on your DVR wink.gif
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post #1193 of 2358 Old 03-13-2013, 10:52 PM
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We also have been having problems with the new firmware (and of course the old firmware). We have on two occasions had the "pink screen" where nothing works except to power it off, unplug it, and start over. Both times occurred while it was recording one program while we were watching another, and we hit the "GO TO" button to exit. We have also had it freeze, again while it was recording one program while we watched another. The unit does seem less stable now than with the old firmware (and the old firmware was not very good), for the way we are using it.
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post #1194 of 2358 Old 03-14-2013, 05:59 AM
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It seems that the new firmware has a number of problems, such as instability. I am not clear as to what are the significant improvements of the upgrade. I am using my unit to record a few OTA shows on a daily basis, and an occasional one-time evening show. I never use more than one tuner at a time. Are there any improvements that I can expect to see that would make it worthwhile to install the new firmware?
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post #1195 of 2358 Old 03-14-2013, 07:45 AM - Thread Starter
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Quote:
locking up on channels to the point that nothing on the remote worked (picture would be fine, but had to power down unit to stop
Are you placing it in standby or a full off state?
Quote:
So far the very first thing I experienced with the new March 2013 firmware is the same locking up on channels as with the Dec 2012 firmware--but far more often.
Are these 'on the cliff' stations, or ones that are local?
Quote:
We have on two occasions had the "pink screen" where nothing works except to power it off, unplug it, and start over.
Funny, that happend to me twice, but I though it was the PC monitor this is connected to. I had issues with my old Dell/Samsung monitor that I sold where the PC would boot, but I only had a single color on the screen. I thought this might of been doing something similar.
My solution is just to change inputs and return. I don't have to go into standby to recover.
Quote:
tgros;I am not clear as to what are the significant improvements of the upgrade.
Have you read posts: 10, 1173 & 1174??

Laundry list updated (post 1174). Confirmed that repeated recordings do record after the initial recording. I have noticed I did miss a few, after a marathon of 20+ random recordings were made.

Regarding the remote control response, or lack of. I haven't noticed a difference here, but I don't use this on a regular basis. Try this; use the from panel controls to duplicate the actions where the sluggish behavior is and report back.

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post #1196 of 2358 Old 03-14-2013, 08:18 AM
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It appears the firmware updates have been either moved or removed from the epvision site.
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post #1197 of 2358 Old 03-14-2013, 08:29 AM - Thread Starter
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They are still there. They are also on their FTP site. Click on the firmware tab. wink.gif ;

http://www.epvision.com/HDTVSTB/Documents/PHD-VRX/

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post #1198 of 2358 Old 03-14-2013, 08:59 AM
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Thanks for the link! I had previously looked for them here under "Details and Firmware":

http://www.epvision.com/HDTVSTB/phdvrxmain.htm
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post #1199 of 2358 Old 03-14-2013, 09:11 AM - Thread Starter
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It's still there, you have to scroll over. Did you read my reply to your situation and related question?

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post #1200 of 2358 Old 03-14-2013, 09:53 AM
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Yes I read it. Please bear with me as I am obviously missing something very simple. This is what I see:






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